Kogan.com combines products sold directly by Kogan with listings from third-party marketplace sellers. Before buying, check who the listing names as seller and read its Warranty & Returns section: change-of-mind returns are limited to selected Kogan-sold products, while marketplace orders follow a separate seller-contact and escalation route.
What Kogan.com is—and what its scale does and does not tell you
Kogan.com Ltd describes itself as an Australian eCommerce company launched in 2006 and operating in Australia and New Zealand. Its retail business combines exclusive and third-party brands with a curated marketplace involving external sellers and distributors. That mix means a Kogan.com order does not necessarily mean Kogan itself is the seller.
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In its FY2025 annual report, Kogan.com reported 3,524,000 Group Active Customers as at 30 June 2025. The company defines this as unique customers who bought from Kogan.com or Mighty Ape in the preceding 12 months, rounded down to the nearest thousand. It is a company-reported activity figure spanning both businesses—not a satisfaction rating or a measure of how well orders are delivered.
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1Repair Windows errors before they cause bigger problems2Fix the driver behind crashes, sound loss and screen glitches3Clear out junk files and repair common Windows errorsThe group also lists services including Kogan FIRST, Mobile, Travel, Insurance, Internet, Energy and a Money Credit Card. Some involve partner-operated services: for example, Kogan says TPG is responsible for Kogan Mobile operations, while Kogan provides branding, marketing and customer acquisition. A finding about one service should not be treated as evidence about every part of the group.
#1 Best Overall
- Read Before You Buy — No Video Output: These adapters support charging and USB 2.0 data transfer, but cannot transmit video signals. Except for standard USB webcams (which use USB data only), they are not compatible with HDMI/DisplayPort cables, video-capable USB-C hubs, or docking stations with video output.
- Convert USB-A Ports to USB-C: Designed to connect USB-C earphones, cables, flash drives, card readers, and other USB-C accessories to standard USB-A ports. Plug-and-play with no drivers or software required.
- Aluminum Alloy Housing: Built with a sturdy aluminum alloy shell that aids in heat dissipation and protects against daily wear and scratches. Designed to maintain a stable and secure connection.
- Compact & Travel-Friendly: The ultra-compact design allows the adapter to stay plugged into your device without blocking adjacent ports or adding bulk, reducing wear and tear on your original USB ports.
- 12-Month Warranty: Backed by a 12-month manufacturer warranty for peace of mind. Designed to meet strict quality control standards for reliable everyday performance.
How to tell who is selling the item
Open the exact product listing and identify the seller shown there. Kogan’s annual report describes a retail operation alongside a marketplace; the seller named on the item listing is therefore a practical starting point for understanding which returns and support process applies.
- Sold by Kogan: The item may qualify for Kogan’s selected-product change-of-mind option. Check the listing’s Warranty & Returns section rather than assuming eligibility.
- Sold by a marketplace retailer: Kogan identifies the third-party retailer as the seller. Kogan says that seller is responsible for its listing, returns and remedies under the Kogan Guarantee.
For a fair price comparison, compare the same or genuinely equivalent specifications and warranty terms, then factor in the exact listing’s delivery and return costs. The available policy information does not establish live prices or a current like-for-like price advantage.
Rank #2
- 5-in-1 USB-C Hub: Experience comprehensive connectivity featuring a Power Delivery input, two USB-A 2.0 ports, a USB-A 3.0 port, and an HDMI port. (Note: The USB-C power delivery input port is only for connecting an external wall charger to power your laptop and cannot power peripheral devices.)
- 90W Pass-Through Charging: Achieve optimal charging with 90W pass-through power to your laptop, supported by a total input of 100W, with the hub reserving 10W for operational efficiency. (Note: Wall charger not included.)
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- 4K HDMI Display: Enhance your visual experience with a hub capable of delivering 4K resolution at 30Hz in both mirror and extend modes. Please note that this hub is compatible with MacBook (macOS 12 and newer), Windows 10 and 11, ChromeOS, and laptops equipped with DP Alt Mode and Power Delivery. Note: This device is not compatible with Linux.
- What You Get: Anker USB-C Hub (5-in-1, 4K HDMI), welcome guide, 18-month warranty, and our friendly customer service.
Can you return a Kogan purchase?
Change of mind on a Kogan-sold item
Kogan’s published Guarantee & Return Policy offers a 14-day change-of-mind option only for selected products sold by Kogan. If the item is eligible, the stated remedy is Kogan.com credit equal to the returned product value; delivery charges are excluded. This is not a general cash-refund promise, and the policy notes that exclusions may apply for hygiene, safety or other reasons.
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Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstallCheck the specific product page’s Warranty & Returns section before ordering. Kogan’s policy says this section indicates whether the product is eligible. The Australian Competition and Consumer Commission’s March 2025 marketplace-policy comparison likewise described the 14-day option for eligible Kogan-sold products and no change-of-mind return for third-party items. That report is a dated snapshot; use the current listing and policy for a purchase decision.
Rank #3
- Sleek 7-in-1 USB-C Hub: Features an HDMI port, two USB-A 3.0 ports, and a USB-C data port, each providing 5Gbps transfer speeds. It also includes a USB-C PD input port for charging up to 100W and dual SD and TF card slots, all in a compact design.
- Flawless 4K@60Hz Video with HDMI: Delivers exceptional clarity and smoothness with its 4K@60Hz HDMI port, making it ideal for high-definition presentations and entertainment. (Note: Only the HDMI port supports video projection; the USB-C port is for data transfer only.)
- Double Up on Efficiency: The two USB-A 3.0 ports and a USB-C port support a fast 5Gbps data rate, significantly boosting your transfer speeds and improving productivity.
- Fast and Reliable 85W Charging: Offers high-capacity, speedy charging for laptops up to 85W, so you spend less time tethered to an outlet and more time being productive.
- What You Get: Anker USB-C Hub (7-in-1), welcome guide, 18-month warranty, and our friendly customer service.
Marketplace item or faulty product
For a marketplace purchase, contact the named seller through the order dashboard first. Kogan’s published process says you may request escalation to Kogan Customer Care if the seller has not offered a satisfactory resolution within three working days. That is an escalation point in the stated process, not a guarantee that a complaint will be resolved within a particular total timeframe.
Faulty-product support is also handled online through the account dashboard. Kogan says it may begin by troubleshooting remotely. If assessment requires the item to be returned, Kogan’s policy says it will arrange return shipping at no cost; larger items may be assessed on site. Kogan says it has no physical retail stores for faulty-product returns, so the process is not a walk-in return.
Rank #4
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- Next-Level 10Gbps & 3A Charging: No more slow 480Mbps, this usb to usb c adapter has a transfer speed of up to 10Gbps, allowing you to do more transferring in less time. This usb adapter fits both USB A and USB C charger, supporting up to 3A fast charging
- Upgraded Exquisite Craftsmanship: With an aluminum alloy housing and metal connector, the usbc to usb adapter is extremely durable and sturdy. Rigorously tested to withstand more than 10,000 times of plugging and unplugging, ensuring long-lasting performance
- Broad Compatible: The usb c to usb adapter widely supports all USB C/ USB A devices like laptops, tablets, cellphones, car chargers, and phone chargers. Such as compatible with MacBook Pro/Air 2023/2022, Thunderbolt 4/3 Devices,Apple MagSafe Watch 9/8/7/SE/Ultra, iPad Pro 2022/2021, Samsung Galaxy S23/S20/S10, and iPhone 17/16/15 Pro. Plug and play
- Please Note: To reach 10Gbps speed, keep the cable under 3.3 ft. For USB A Male to USB C adapters, try flipping the USB C connector. USB C Male to USB A adapters support bidirectional 10Gbps transfer within 3.3 ft
What independent evidence says about service quality
There is no representative current customer-satisfaction rating or overall Kogan.com delivery-performance rate established here, so a star score or broad claim about what customers generally experience would overstate the evidence. The active-customer total in Kogan’s FY2025 annual report measures recent purchasing activity, not satisfaction.
A separate regulator finding concerns telecommunications, not retail orders. In an update dated 19 December 2025, the Australian Communications and Media Authority said Kogan Mobile had the lowest percentage of complaints referred to the Telecommunications Industry Ombudsman among medium and large telcos in the period covered. This is a relative ranking for Kogan Mobile; it does not establish the quality of Kogan.com deliveries, marketplace sellers, product quality or retail support.
Best Value
- 5-in-1 Connectivity: Equipped with a 4K HDMI port, a 5 Gbps USB-C data port, two 5 Gbps USB-A ports, and a USB C 100W PD-IN port. Note: The USB C 100W PD-IN port supports only charging and does not support data transfer devices such as headphones or speakers.
- Powerful Pass-Through Charging: Supports up to 85W pass-through charging so you can power up your laptop while you use the hub. Note: Pass-through charging requires a charger (not included). Note: To achieve full power for iPad, we recommend using a 45W wall charger.
- Transfer Files in Seconds: Move files to and from your laptop at speeds of up to 5 Gbps via the USB-C and USB-A data ports. Note: The USB C 5Gbps Data port does not support video output.
- HD Display: Connect to the HDMI port to stream or mirror content to an external monitor in resolutions of up to 4K@30Hz. Note: The USB-C ports do not support video output.
- What You Get: Anker 332 USB-C Hub (5-in-1), welcome guide, our worry-free 18-month warranty, and friendly customer service.
Who should feel comfortable buying from Kogan.com?
Kogan.com is easier to assess when you treat each listing as its own purchase decision rather than assuming every item has the same seller or return terms. Before paying, verify the seller, the listing’s Warranty & Returns details, the stated warranty, and any delivery or return costs. If the item is marketplace-sold, know that the seller is the first contact for a return or remedy, with a stated route to ask Kogan Customer Care to step in after three working days without a satisfactory resolution.
Quick Recap
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
