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What a pinned message can—and cannot—do
A pinned message stays highlighted in the live chat as a signpost for viewers on the YouTube watch page. YouTube Help says, “You can only pin one message at a time.” Pinning a different message replaces the current pin. YouTube also says, “Only you, not your moderators or viewers, can pin messages.” The creator may pin their own message or a viewer’s message. YouTube Help: Use Live Chat during your live stream or Premiere
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A pin is not a universal overlay on the video. YouTube Live Chat is available on watch pages, not embedded players. If viewers may watch an embed or miss the chat, put essential guidance in the stream description or another stable channel page too. YouTube Help: Learn about live streams
How to pin, replace, or remove a chat message
Pin a message
- Open your live stream’s YouTube watch page on a computer and locate the message in the live chat window.
- Open the message’s More menu.
- Select Pin. You can pin a message you wrote or one written by a viewer.
Replace or unpin it
- To replace the current pin, open the More menu on the message you want to feature and select Pin. The new pin takes the single pinned-message slot.
- To remove the pin without replacing it, open the More menu on the pinned message and select Unpin.
The cited YouTube instructions describe these controls on a computer. They reserve pinning to the creator; moderators can help manage chat, but cannot pin on the creator’s behalf. YouTube Help: Moderate live chat
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What to write for a devotional stream
Write for someone who has just arrived, without context from earlier conversation. Keep the message short enough to scan and make its purpose clear. A useful pattern is: identify the devotional stream, state the participation expectation, then point to the approved location for schedules or prayer-request guidance.
Welcome to our devotional stream. Please keep chat respectful. See the channel description for the schedule and prayer-request guidance.
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This is suggested wording, not text required by YouTube. Adapt it to the channel’s actual practices. If prayer requests are welcome, explain where to send them and what the channel can realistically do; do not promise an immediate personal response unless that is reliably provided. Use plain language rather than unexplained abbreviations or symbols.
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Keep the pin useful throughout a 24/7 stream
- Make it understandable out of context. Avoid references such as “as mentioned earlier” that do not help someone arriving midstream.
- Choose one priority. Because there is only one pinned slot, use it for the most important live instruction. Put full schedules, community guidelines, and detailed prayer-request information in the description or a stable channel page.
- Update it when instructions change. A pinned chat message is a live signpost, not a substitute for keeping channel information current.
- Plan for viewers who cannot see chat. Repeat essential directions in the stream description or another channel-controlled location, especially if the video is embedded.
Chat limits and moderation are separate from pinning
YouTube’s viewer guidance says a viewer may send up to 11 chat messages every 30 seconds, with each message limited to 200 characters. It also says special characters, URLs, and HTML tags are not allowed in Live Chat. These are viewer-side chat constraints; YouTube does not present them as a character limit for the creator’s pinned message. YouTube Help: Learn about live streams
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For a busy or sensitive chat, the channel can appoint trusted moderators and configure controls such as held potentially inappropriate messages, blocked words, subscriber-only chat, and slow mode. These tools help manage safety and volume; they do not change who can pin. See YouTube’s moderation guidance and YouTube Help: How to use moderation tools for live chat.
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