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How to Turn Up the Call Volume on Your iPhone

Turn up your iPhone’s receiver volume by pressing the side volume-up button while a call is active. If you still can’t hear clearly, check the call’s audio destination and settings suited to your device.
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To make someone louder through your iPhone’s receiver, raise the volume while you are on the call: press the side volume-up button as the other person speaks. The buttons adjust the audio currently in use, so changing them before the call may change your ringer or alerts instead.

Raise the volume during the call

  1. Answer or place the call.
  2. While the other person is speaking, press the iPhone’s side volume-up button. Press it again as needed.
  3. Listen for the change, keeping the call active while you adjust.

Apple’s iPhone call guide gives the same direct instruction: use the volume buttons on the side of iPhone to change call volume.

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Why the buttons may change a different volume

The side buttons control the audio that is active. During a call, they adjust call volume; when no audio is playing, they control ringer and alert volume. Apple’s volume guidance also explains that the Change with Buttons setting determines whether the buttons adjust alerts.

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If you want to change ringer or alert volume rather than call volume, open Settings > Sounds & Haptics. If Change with Buttons is enabled, the side buttons can adjust alerts when no audio is playing; turning it off keeps alert volume from changing with those buttons.

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Check where the call audio is going

If the receiver is still hard to hear, the call may be using another audio destination. During the call, tap Audio and choose iPhone, Speaker, or an available Bluetooth device. The choices depend on what is connected and available. To return to the receiver, select iPhone if it appears in the list. Apple documents these call audio controls in its guide to being on a call.

Call Audio Routing is a separate accessibility option that can route calls to the speaker, a Bluetooth headset, or a hearing device. Find it under Settings > Accessibility > Touch > Call Audio Routing. This changes the default destination, not the receiver’s volume level.

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Settings that may help with particular setups

Supported Apple or Beats headphones

When listening through supported Apple or Beats headphones, Headphone Accommodations can amplify soft sounds and can be applied to phone calls. Go to Settings > Accessibility > Audio & Visual > Headphone Accommodations, turn on the feature, then enable Phone. These accommodations apply to supported headphones; they do not raise the built-in receiver’s volume. See Apple’s Headphone Accommodations instructions.

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iPhone 12 or earlier in a noisy place

Phone Noise Cancellation is an Audio & Visual accessibility setting for receiver listening in noisy environments. Apple says it is available and on by default on iPhone 12 and earlier. Check Settings > Accessibility > Audio & Visual > Phone Noise Cancellation. It is not a guaranteed fix for low call volume. Apple’s accessibility guidance describes the setting and its availability.

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If the receiver is still too quiet

Try the in-call volume adjustment first, then test another available audio destination. If an accommodation applies to the equipment you are using, check that setting as well. The documented controls do not establish whether a persistently quiet receiver is blocked, damaged, or experiencing another fault, so these steps cannot diagnose or promise to repair a hardware problem.

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