The Tool Desk
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Define the agent’s authority before connecting tools
Write down the task the agent is allowed to perform and the boundaries around it. Specify permitted targets, operations, data classes, and how long access should remain available. For example, “summarize these selected support tickets” is a narrower mandate than “manage customer support.” A broad task description can invite actions beyond what the deployment needs.
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Treat that scope as an authorization policy enforced outside the model. A system prompt can explain the rules, but it should not be the only mechanism deciding whether a tool call is allowed.
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Grant only the access the task requires
Choose the smallest tool set that can complete the task, then scope each tool to specific operations, resources, and endpoints where possible. Prefer read-only access when changes are unnecessary; keep read and write permissions separate when the tool system supports it. OWASP’s AI Agent Security Cheat Sheet recommends least privilege and per-tool permission scoping, while OpenAI’s agent guidance advises limiting access to data needed for the task.
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Do not give an agent a general-purpose account or broad workspace access merely because a tool makes that convenient. Scope authorization to the identity and resource involved, and grant no more authority or duration than the task requires.
Decide which actions can run automatically
Classify actions by their impact and reversibility. A low-impact, easily reversible operation may be allowed automatically under a narrow policy. Pause for review before actions that are destructive, difficult to undo, privacy-sensitive, financial, external-facing, or otherwise high-impact. There is no universal numeric threshold that fits every deployment; set the boundary according to the consequences in your environment.
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For a review to be meaningful, show the person what the agent proposes to do, where it will act, and the relevant arguments or changes. Allow approval or rejection before execution, and retain a record of that decision. OpenAI’s API documentation distinguishes automatic guardrails from human approval: “Use guardrails for automatic checks and human review for approval decisions.” Its examples of actions that can warrant review include cancellations, edits, shell commands, and sensitive MCP actions. OWASP likewise recommends approval for high-impact or irreversible actions, previews, audit trails, and interrupt or rollback capability; its examples are illustrative, not a universal risk taxonomy.
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Enforce policy immediately before every tool call
Put a deterministic check between the model’s proposed call and the tool’s execution. Check the action, arguments, target, identity, and scope at that point—not just when the session begins. Validate results as well as inputs where relevant, and reject calls that exceed the permitted boundary.
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If a required policy check or human approval is unavailable, fail closed: do not execute the action and return a clear error or request review. An agent should not be able to bypass a denied call by reformulating its request or invoking another tool with equivalent authority.
Isolate execution, network access, and credentials
Agent-generated code can access whatever files, credentials, and network connections its runtime exposes. OpenAI’s sandbox security guidance recommends isolated compute, separating workloads when their data should not share an environment, restricting outbound traffic to approved endpoints, and handling credentials separately. The exact controls depend on where tool connections run and how identities are managed.
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- Run agent workloads in isolated environments rather than exposing an unrestricted shared runtime.
- Allow outbound network connections only to approved destinations needed for the task.
- Keep credentials out of general agent context; provide narrowly scoped credentials through a separate, controlled mechanism.
- Separate workloads when their data or permissions should not mix.
Account for prompt injection without relying on detection alone
Prompt injection occurs when a third party places malicious instructions in context the agent reads, such as external content. OpenAI’s prompt-injection guidance recommends limiting access to task-relevant data, reviewing consequential actions, and giving narrow instructions rather than broad latitude. These practices reduce exposure, but they do not remove the broader security challenge.
External content should be treated as untrusted input, not as authorization to change the agent’s permissions. A prompt-injection detector or careful system prompt may be useful as an additional safeguard, but neither replaces scoped credentials, execution-time checks, isolation, or approval gates.
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Log activity and review the controls
Keep records sufficient to investigate what the agent attempted and what happened. Log tool calls, policy decisions, approvals or rejections, results, and relevant network decisions. Restrict and protect those records according to the sensitivity of the information they contain.
No single logging schema or risk threshold is established as universally appropriate. Review incidents and routine outcomes, and update the policy as tools, models, workflows, and threats change. OWASP’s guidance includes audit trails and mechanisms to interrupt or roll back actions as part of agent controls.
Quick Recap
Pre-launch checklist
- The task, allowed targets, operations, data classes, and access duration are explicitly defined.
- Each tool has only the operations and resource scope it needs; read access is separated from write access where possible.
- High-impact or hard-to-reverse actions require a preview and human approval before execution.
- Every call is checked at the tool boundary, and policy or approval failures block execution.
- The runtime is isolated, outbound destinations are restricted, and credentials are managed separately from agent context.
- External content is treated as untrusted, and prompt-level defenses are not the sole security control.
- Tool actions, decisions, approvals, and outcomes are recorded for investigation.
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