The Tool Desk
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Take a screenshot with the buttons
- Open the screen you want to save.
- Briefly press the Power/Side button and Volume Down at the same time.
- Release both buttons. A flash indicates the capture on Samsung’s described method. A preview or toolbar may appear, with options to edit, crop, share, or use Scroll capture when available.
On Galaxy devices with a physical Home button, Samsung Canada’s instructions say to press Power and Home together instead: Samsung Canada’s Galaxy phone screenshot guide. For button placement or instructions specific to your regional model, use its manual or Samsung support; button locations can differ. Samsung’s general instructions are available at Samsung US support.
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Choose another screenshot method
| Method | How it works | What to know |
|---|---|---|
| Palm swipe | Swipe the edge of your hand across the display. | Only available on some models; the setting must be enabled. It will not work while the keyboard is showing, according to Samsung’s US gesture guidance. |
| Scroll capture | After taking a screenshot, tap the Scroll capture icon (two downward arrows) to extend the image, tapping again to capture more. | Appears when content continues beyond one screen, but some apps and websites may not support it. |
| Voice assistant | Ask Bixby or Google Assistant to take a screenshot. | The relevant assistant must be set up and usable on your device. |
| S Pen Screen write | On compatible devices, remove the S Pen, open Air command, choose Screen write, annotate if desired, and save to Gallery. | Requires a device with supported S Pen functionality; support varies by model. |
| Tasks Edge panel | Use or add “Take screenshot” in the Tasks Edge panel. | This is an optional configurable shortcut and may not already be present. |
Enable Palm swipe if your model supports it
- Open Settings > Advanced features > Motions and gestures.
- Turn on “Palm swipe to capture” if that option is listed.
- Swipe the edge of your hand across the screen. Keep the keyboard hidden while doing this.
Menu names and availability differ across models and software. If you cannot find the option, do not assume the gesture is supported. Samsung’s gesture information is at Samsung US Motions and Gestures support.
Capture a long page
Take a normal screenshot while viewing the long page, then tap the Scroll capture icon in the screenshot toolbar to continue downward. Tap it again for additional content. Samsung says the icon appears only when the displayed content extends beyond one screen; an app or website can still block the feature.
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Use voice, S Pen, or the Edge panel
Samsung documents voice requests such as “Hey Bixby, take a screenshot” and “Hey Google, take a screenshot.” These work only if the corresponding assistant is configured and available. On a compatible S Pen device, use Air command > Screen write to capture and optionally annotate. Samsung also documents the “Take screenshot” shortcut in the Tasks Edge panel. These alternatives are optional; the button method is the simplest default. See Samsung’s screenshot instructions and Canada guide.
Find the screenshot you saved
Open Gallery and look for the Screenshots album; Samsung Canada gives the path as Gallery > Albums > Screenshots. Samsung also documents finding captures through My Files > Images. Album organization can vary by device or software.
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Fix common screenshot problems
The buttons do not capture the screen
- Press Power/Side and Volume Down together, then release promptly rather than holding them.
- Check that a bulky case is not making the buttons difficult to press. Samsung Australia suggests temporarily removing an obstructive case in its regional guidance: Samsung Australia screenshot support.
- If the buttons or their positions differ, check the manual for your exact model and regional variant.
Palm swipe does nothing
- Confirm that “Palm swipe to capture” appears in Settings and is turned on.
- Use the edge of your hand, and make sure the keyboard is not displayed.
- Some Galaxy devices do not support the gesture because of hardware limitations. Samsung cites the Galaxy Tab S6 Lite as one tablet example in its gesture guidance.
Scroll capture is missing
Check that the page extends beyond the visible screen. If it does, the app or website may still not support scrolling capture.
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A screenshot is blocked
Some apps and screens prevent screenshots for privacy or security. Samsung also notes that features and settings can depend on the model, carrier, and software version, so not every method is available on every Galaxy device. Its support instructions describe these variations.
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