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How to Restore an Apple Watch Using Your iPhone

Use the right Apple Watch restore method for a recovery screen, backup, forgotten passcode, or watch stuck on the Apple logo.
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“Restore” can mean fixing an Apple Watch that shows a recovery animation or red exclamation point, or putting your personal settings and supported content back from a backup. Use the recovery steps below for a recovery screen; use Restore from Backup after erasing or unpairing when your goal is to recover your data. Apple’s recovery procedure can use a nearby iPhone or iPad, not only an iPhone.

Choose the procedure that matches your Apple Watch

What you see or want to do Use this procedure What it does
An animation asking you to bring an iPhone or iPad near the watch, or a red exclamation point Recovery-mode restore Attempts to update or restore the watch’s software; it is not the same as restoring personal data from a backup.
You erased or unpaired the watch and want your settings and supported content back Restore from Backup during pairing Sets up the watch using an available backup.
You forgot the watch passcode Reset the watch, then pair it again Erases the watch; you can choose a backup during setup if one is available.
The Apple logo remains on screen Force restart, then unpair and pair again if needed Restarts the watch first; persistent trouble may require service.

Restore a watch showing the recovery animation or red exclamation point

This procedure uses a nearby iPhone or iPad to address a watchOS recovery prompt. The iPhone or iPad needs the latest available iOS or iPadOS, with Wi-Fi and Bluetooth turned on. Keep the watch on its charger for the entire process and make sure it has at least 50% charge.

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If the watch shows an iPhone-and-watch animation

  1. Connect the watch to its charger and bring the iPhone or iPad close to it.
  2. Double-click the watch’s side button.
  3. Follow the prompts on the nearby iPhone or iPad to begin the restore.

If the watch shows a red exclamation point

  1. Double-click the watch’s side button.
  2. Check that the watch has at least 50% charge and is on its charger.
  3. Bring the iPhone or iPad close, then double-click the side button again.
  4. Follow the prompts on the iPhone or iPad.

If the process cannot connect, check that Wi-Fi is available. Apple recommends trying a 2.4 GHz Wi-Fi network instead of 5 GHz and avoiding captive networks, such as those that require a web sign-in, and 802.1X networks. If the red exclamation point remains, Apple’s guidance is to seek service; repeating the steps is not a guaranteed fix.

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A friend’s iPhone or iPad can be used for this recovery procedure. Apple says the watch’s personal information is not shared with that device during the restore.

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Restore your settings and content from an Apple Watch backup

Apple Watch content backs up automatically to the paired iPhone. Unpairing the watch using that iPhone performs a backup first. Apple Watch backups are also included in iPhone backups made to iCloud or to a Mac or Windows device. When pairing the same iPhone again or setting up another watch, choose Restore from Backup and select the backup you want to use.

Unpair from the iPhone when it is available

  1. Open the Apple Watch app on the paired iPhone.
  2. Tap My Watch, then All Watches.
  3. Tap the info button beside the watch, then tap Unpair Apple Watch.
  4. If prompted, enter the Apple Account password to remove Activation Lock.
  5. During pairing, choose Restore from Backup and select an available backup.

If the watch has cellular service and you are pairing it again, choose to keep the plan. If you are selling or giving away the watch, remove the plan; contact the carrier separately if you need to cancel cellular service.

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If you erased the watch directly on the watch

Erasing from the watch instead of unpairing it through the paired iPhone can leave Activation Lock enabled. Setup then requires the Apple Account and password previously associated with the watch. For a secondhand watch that is still locked to its previous owner, that owner must remove the lock before you can set it up.

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Reset an Apple Watch if you forgot its passcode

You can reset a passcode-locked watch from the watch or the paired iPhone, then pair it again and restore from a backup if one is offered. The watch-side reset erases its contents.

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  1. Put the watch on its charger.
  2. Press and hold the side button until the power sliders appear.
  3. Press and hold the Digital Crown until the erase screen appears.
  4. Tap Reset, then confirm to erase the watch.
  5. Pair the watch again and choose Restore from Backup if a suitable backup is available.

If Erase Data is enabled, Apple Watch erases its data after 10 failed passcode attempts.

If the watch is stuck on the Apple logo

  1. Hold the side button and Digital Crown together until the screen goes black and the Apple logo appears again.
  2. If the watch remains stuck, unpair it using the paired iPhone, then pair it again and choose a backup during setup if available.
  3. If the problem persists, seek service.
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If a backup is missing when moving to a new iPhone

Make sure the iPhone and Apple Watch are up to date before trying to pair them again. Health data availability depends on whether Health synchronization with iCloud was configured or an encrypted computer backup is available. Without a suitable backup or the source device, some recent watch activity or settings may not be recoverable.

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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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