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To reset only your iPhone’s network settings, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This removes network configurations, not your photos, messages, apps, or files. Be ready to reconnect to Wi-Fi and enter network passwords again. Do not choose Erase All Content and Settings unless you intend to erase the phone.
Reset network settings on an iPhone
- Open Settings.
- Tap General.
- Tap Transfer or Reset iPhone.
- Tap Reset.
- Tap Reset Network Settings and confirm if prompted.
Menu wording can vary slightly by iOS version. Check that the option you select says Reset Network Settings: the reset menu also contains commands with broader effects. Apple’s guide explains that iPhone settings can be returned to their defaults without erasing content (Apple Support: Reset iPhone settings to their defaults).
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What the network reset deletes—and what it leaves alone
Reset Network Settings clears network configuration; it does not erase personal content. Photos, messages, apps, and files remain on the iPhone. The main practical consequence is that you will need to reconnect to Wi-Fi networks you used before and enter their passwords again. Wi-Fi switches off and back on during the reset, so the phone disconnects temporarily.
Settings and details that can change
- Previously used Wi-Fi networks and their saved configurations are removed.
- VPN settings that were not installed by a configuration profile or mobile device management (MDM) are removed. Apple’s Wi-Fi guidance also says the reset affects cellular, VPN, and APN settings.
- The iPhone name set in Settings > General > About returns to “iPhone.”
- Manually trusted certificates become untrusted.
- Cellular data roaming may be turned off.
These effects are separate from deleting personal files. If you rely on a VPN, custom cellular settings, or a manually trusted certificate, make sure you can restore the required configuration before resetting.
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Work or school iPhones: check management settings first
Network settings installed through a configuration profile or MDM are handled differently from settings you added yourself. Apple says to remove the relevant profile or management enrollment through Settings > General > VPN & Device Management to remove settings it provides. Removing a profile or enrollment can also remove other settings, accounts, or certificates supplied by it.
If your iPhone is managed by a school or employer, ask the IT department or network administrator before changing profiles or resetting network settings. They can tell you whether the device needs a specific Wi-Fi, VPN, or cellular configuration.
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Choose the right reset option
| Option | What it changes | Personal content |
|---|---|---|
| Reset Network Settings | Removes network configurations and has the effects described above. | Not erased. |
| Reset All Settings | Resets a wider range of settings, including network settings. | Apple says data and media are not deleted. |
| Erase All Content and Settings | Erases content and settings from the iPhone. | Erased. Do not select this for a network-only reset. |
Apple documents these as distinct choices. If your goal is to address connectivity while keeping personal content, select only Reset Network Settings.
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Apple recommends restarting first for Wi-Fi, Bluetooth, or other system issues, and says to reset network settings only if other Wi-Fi solutions fail. Its guidance is available in If you can’t connect to Wi-Fi on your iPhone or iPad and If your iPhone or iPad is running slow.
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- If the iPhone connects to Wi-Fi but cannot reach the internet, check whether other devices on the same network also lack internet access. If they do, contact your internet service provider.
- If the iPhone cannot connect to any Wi-Fi network, Apple advises contacting Apple Support.
A network reset can clear configuration problems, but Apple’s guidance does not promise that it will fix every connectivity issue.
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