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To reset most Samsung refrigerator ice makers, remove the ice bucket if needed, press and hold the ice maker’s built-in rectangular Test button until it chimes or the mechanism moves, then reinstall the bucket. The button is not a universal control-panel shortcut: its position and the removal steps depend on the ice-maker design. If you cannot match the general steps to your fridge, identify its model and use its manual.
Find the right Test button for your ice-maker design
Samsung uses different procedures for freezer-door, top-freezer, bottom-freezer, refrigerator-compartment or side-by-side, and dual cubed/Ice Bites configurations. The Test button is generally a rectangular button on the ice maker, often at the bottom/front or underneath it. Access may require removing the bucket; some older freezer-door designs also require removing a cover. Samsung’s model-specific instructions are collected in its ice-maker reset guides.
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Do not force a bucket or cover that does not come away as expected. Use the manual for your exact refrigerator model if the layout differs from these general directions.
Reset the ice maker safely
- Remove the bucket or cover as your model requires. Keep the bucket nearby so you can reinstall it after the test.
- Check the tray before testing. Do not repeatedly run the test if the tray already contains water or ice; Samsung warns that this can overflow the tray or jam the ice maker.
- Press and hold the rectangular Test button. Hold it until you hear a chime or see the mechanism move. Samsung’s US troubleshooting guidance says the button may need to be held for up to 10 seconds. The button’s precise location varies by configuration.
- If there is no chime or movement, power-cycle once. Turn the refrigerator off by unplugging it or switching off its circuit breaker for two minutes. Restore power, then retry the Test button. If the unit still does not respond, stop and request service.
- Reinstall the bucket correctly. Some buckets click into place. For the freezer-door design in Samsung’s guide, if the bucket does not seat, turn the rear gear handle 90 degrees and try again.
A successful test may trigger another chime. The test cycle is configuration-dependent: Samsung describes about six minutes for a refrigerator-compartment ice maker and about 30 seconds for a freezer-compartment unit. Follow the instructions for your design rather than treating either duration as universal. See Samsung’s ice-maker troubleshooting guide.
#1 Best Overall
- This Is An O.E.M. Authorized Part
- Fits With Various Samsung Brand Models
- Oem Part # Da97-15217A
- Country Of Origin: Korea, Republic Of (South)
If the reset does not restore ice, check these conditions
Freezer temperature
Samsung’s US guidance says the freezer needs to be at 0°F or colder to make ice. If it is warmer, address the temperature or cooling issue first; a reset will not correct inadequate cooling.
Ice-maker setting
Confirm that ice production is enabled. The control method varies: some Family Hub models use Fridge Manager, while some SmartThings-capable models allow ice-maker control in SmartThings. Check the controls for your model rather than assuming every refrigerator uses the same menu.
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- Fits Ice Maker
- Genuine OEM Part
- Replaces Part Numbers: DA97-15217A,DA97-15217B,DA97-15335A,DA97-12317A,DA97-12317B
Bucket, door, and clearance
Make sure the bucket is properly seated and that the freezer door closes fully. Keep the bucket clear of objects other than ice that could make the ice maker detect it as full. A misplaced bucket or a door that does not seal can interfere with operation.
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1Repair Windows errors before they cause bigger problems2Fix the driver behind crashes, sound loss and screen glitches3Clear out junk files and repair common Windows errorsWater supply and flow
If the test runs but water does not reach the ice maker, check the household water supply and pressure. Samsung’s US troubleshooting page specifies at least 20 psi for the conditions it describes. For models with a dispenser, it also gives a flow check: 6 ounces (¾ cup) should dispense in less than 10 seconds.
Rank #3
- This part is compatible with models including; RF28R7351SR/AA-00,RF28R7351SG/AA-00,RF25HMEDBSG/AA-00
- Ice maker assembly DA97-15217B contains the complete ice maker and housing
- Genuine Original Equipment Manufacturer (OEM) part. Compatible Brands: Samsung
- This ice maker assembly (part number DA97-15217B) is for refrigerators
- The assembly may include multiple parts; refer to your parts diagram for a complete list of parts included
If water flow improves when you remove the filter, Samsung says low pressure or an old filter may be responsible. Replace an old filter only when this diagnostic points to it, and match any replacement to the refrigerator’s exact model; Samsung recommends its own-brand filters. This is a water-flow troubleshooting step, not part of resetting the ice maker. See Samsung’s guidance on an ice maker that is not working.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Allow time for production, then know when to call for service
Samsung Support UK says ice production may take up to 24 hours to resume after a reset. That is UK guidance, updated 3 August 2026, not a guarantee for every model or market. The same UK page says output varies with temperature, usage, and ice-maker type; do not use a general production figure as a promise for your refrigerator.
Rank #4
- 【High quality】DA97-14474C assy tray ice is pollution-free, safe, hygienic, premium and highly durable materials guaranteed to exceed OEM specifications. The surface of the DA97-14474A ice bucket is smooth and easy to clean, not easy to residual odor or dirt, convenient for users to clean and maintenance. Size: 18.19in*10.24in*5.43in. Please compare the size with your ice bucket before purchasing.
- 【Part Number】DA97-14474C ice container compatible with samsung refrigerator. Part number: DA97-14474C, DA97-14474A, DA97-12604D, DA97-21040A, AP6034185, 4456005, PS9604454, EAP9604454, PS11766800, DA63-06925A. Please check before buying. Some of them look alike, but they 【NOT FIT】:DA97-14474B, DA97-14474D, DA82-01396A, DA82-01397A, DA97-13717A, DA97-14504A, DA97-14504C, DA97-12604A.
- 【Applicable Model】RF25HMEDBBC, RF25HMEDBWW, RF25HMIDBSG, RF263BEAEBC, RF263BEAESG, RF263BEAESP, RF263BEAEWW, RF263TEAEBC, RF263TEAESG, RF263TEAESR, RF263TEAEWW, RF265BEAESG, RF265BEAESR, RF26J7500BC, RF26J7500WW, RF26J7510SR, RF27T5201SG, RF27T5201WW, RF27T5241SG, RF27T5241SR, RF27T5501SR. All models are displayed in the details page, please click Ctrl+F to query.
- 【Easy to install】Just pull out the old one and replace ice container with the new one. When installing, pay attention to the condition of the distributor port. Keep it closed when not in use! The new DA97-12604D ice maker easily helps you solve the situation of no broken ice, no ice, cracks in the barrel body, auger breakage, thick ice is not easy to pull out and so on. The new barrel and auger are upgraded with high-strength materials for longer service life.
- 【After-sales service】Our DA97-14474A ice machine is manufactured by professional factories and workers, durable, easy to clean, not easy to damage, longer service life, and strive to solve the problem of ice machine for customers. In the process of use, if there is any problem, please tell me at the first time, this is the fastest way to solve the problem, I will solve it for you at the first time.
Contact Samsung Support if the Test button remains unresponsive after the power cycle or the refrigerator continues to show a fault. Do not keep repeating the test, force a stuck or frozen bucket, use a hair dryer, or attempt to defrost the ice maker manually. Samsung directs owners with persistent faults to its Support Center.
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