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World desk2 min

How to Report an Airbnb Listing: Step-by-Step

Open the Airbnb listing, select Report this listing below the pricing details, choose a reason, and submit any requested details. Use separate channels for active-stay problems, messages, profiles, neighborhood concerns, and phishing sites.
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To report an Airbnb listing, open its page, select Report this listing below the pricing details, choose the reason that best fits, add details if prompted, and submit. Airbnb provides report controls for desktop, its iOS and Android apps, and mobile browsers; the exact placement may change, so follow the current controls on your screen.

Report a listing from its page

  1. Open the Airbnb listing you want to report.

  2. Below the pricing details, select Report this listing.

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  3. Choose the reason that most closely matches the concern, then select Next.

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  4. If Airbnb asks for more information, describe what you observed, then select Submit.

Airbnb’s Help Center article Report a listing says, “Your report helps us keep the whole Airbnb community safe.”

What reasons can you report?

Airbnb’s report options cover concerns such as inappropriate or misleading content or photos, a listing that is not a real place to stay, and scam or phishing attempts. Choose the closest match and give specific details when the form offers a place to do so.

Use the reporting route that matches the problem

Problem during an active reservation

A general listing report is not a substitute for getting help with an issue during a stay. Use Airbnb’s separate guidance for problems during a reservation.

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Immediate danger or urgent safety concern

If someone is in immediate danger, contact local emergency services or law enforcement. For a safety issue during an Airbnb reservation, Airbnb also directs guests to its dedicated 24-hour safety line. See Airbnb’s safety guidance.

Suspicious message

Open Messages, open the conversation, and use the three-dot menu on the message to report it. Choose a reason, add details if requested, and submit. For most reasons, Airbnb offers an option to block the sender from messaging you again. Follow Airbnb’s instructions for reporting a message.

Suspicious host or guest profile

Open the person’s profile, select its report control, choose a reason, provide details if asked, and submit. Airbnb explains the process in its profile-reporting instructions.

Concern about a listing in your neighborhood

If you do not have an Airbnb account and need to report a community disturbance, Airbnb identifies Neighborhood Support as the primary channel. Use Airbnb Neighborhood Support.

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Fake website posing as Airbnb

For a suspicious website, report the website URL through Airbnb’s phishing-report route. Go to Airbnb directly instead of clicking a suspicious link, and keep communication, booking, and payment on Airbnb.

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What happens after you submit?

Airbnb’s listing-report instructions say it may ask for additional details before submission, but do not promise a particular review time or outcome. The cited guidance also does not specify an evidence standard or appeal route for a listing report. A report therefore should not be treated as a guarantee that Airbnb will remove a listing.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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