You can ask a search engine to remove qualifying personal information from its results, but that usually does not delete the information from the website hosting it. First identify the exact result and what it exposes, then choose the request route that matches the problem: policy-based removal, an outdated-result refresh, a request to the website itself, or—where applicable—a privacy delisting request.
Identify the result and the information exposed
Before submitting a request, copy the exact URL of each search result and note what personal information appears on the page or in its search snippet. Google’s guidance asks for the page addresses where the information appears. Keep the search engine and the source page distinct: the result URL helps identify what to review, while the website or platform may control the underlying page.
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Choose the request route that fits
| What you need addressed | Route to consider | What it affects |
|---|---|---|
| Qualifying personal content or doxxing | Submit a personal-content removal request to Google Search; Google reviews it under its policies. Google: Remove personal information from Google | Google Search results, subject to eligibility and review. |
| Contact details such as a home address, phone number or email address | Check Google’s Results about you process. Google: Results about you | Qualifying contact information shown in Google Search. |
| The page has changed or been taken down, but Google still shows old information | Use Google’s outdated-content refresh process. Google: Refresh outdated content | An outdated result or snippet; it is not a request to remove unchanged information from the source page. |
| The information is still published on a website or social platform | Contact the website owner or platform and ask about removal or correction. Google Search guidance on removing information | The source page, if its owner or platform agrees or is otherwise required to act. |
| You are seeking name-based delisting in the EU | Use the applicable search engine’s privacy request process; explain why the information is inaccurate, inadequate, irrelevant, excessive or no longer relevant, as applicable. See Google’s EU privacy request process, Bing’s content-removal process for European privacy requests and the European Commission’s data-protection information for individuals. | Delisting from the search engine under the applicable process; approval is not automatic. |
How to make a Google request
- Record the affected result. Save its full URL and identify the specific information you want reviewed.
- Match the request to the issue. Use the personal-content route for qualifying personal content or doxxing, Results about you for eligible contact details, or the outdated-content process if the source page has already changed.
- Submit the request and explain the circumstances. Provide the requested details and the relevant page addresses. The applicable policy and your jurisdiction determine whether the result qualifies.
- Address the source page separately when appropriate. If the information remains on the website or platform, ask its owner to remove or correct it. A search-engine request alone does not make that change.
Google reviews personal-content requests under its policies, so submitting a form does not guarantee removal. Eligibility can depend on the type of information, the current policy and the jurisdiction.
What search-result removal does—and does not—do
Removing a result from one search engine changes whether people can find it through that engine; it does not erase the page from the internet. The information may still appear on the original site, in other search engines or elsewhere online. Google’s guidance puts it plainly: “It’s important to remember that removing content from Google Search won’t remove it from the internet, which is why you may wish to contact the hosting site directly, if you’re comfortable doing so.”
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That makes two actions potentially necessary: request that the search engine delist an eligible result, and contact the source website or platform about the underlying content. If the source has already removed or changed the page, a refresh request may be more appropriate than asking the search engine to remove content that is no longer there.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.EU name-based delisting is a separate, case-by-case route
In the EU, a person can ask a search engine to delist certain results from searches for their name. This is not an automatic right to erase every unflattering or old page. The search engine considers the privacy interest alongside public interest and freedom of expression, including whether the information is inaccurate, inadequate, irrelevant, excessive or no longer relevant in the circumstances. Official or public-record material may receive distinct consideration, and the outcome can depend on the facts and applicable rules.
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The European Commission says organisations should respond to data-rights requests without undue delay and, in principle, within one month—or explain in writing why a request cannot be accepted. That is general EU data-rights guidance, not a promise that every delisting request will be decided in one month or granted.
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If a request is denied or the result remains visible
- Check whether you used the route that matches the issue: policy-based personal-content removal, contact-information review, outdated-result refresh, source-page removal or privacy delisting.
- Confirm the URLs you submitted identify the actual pages or results at issue, and clarify what information is exposed.
- If the information remains on the source page, contact the website owner or platform directly where appropriate.
- Remember that a decision by one search engine does not itself remove the page from other search engines or from the web.
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