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How to Pair a Fire TV Remote and Fix Common Connection Problems

Most Fire TV remotes pair automatically. If yours does not, hold Home for about 10 seconds nearby, then troubleshoot batteries, restart the device, or use the reset sequence for your remote generation.
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To pair most Fire TV remotes, insert batteries and turn on the Fire TV device; pairing usually happens automatically. If it does not, move within 10 feet (3 m) of the device and hold Home for about 10 seconds, then follow the on-screen prompt. If the remote still will not connect, work through the battery, restart, and model-specific reset steps below.

Pair a Fire TV remote during setup

Amazon says a remote normally pairs automatically when you insert its batteries and turn on your TV. If you do not see the pairing prompt or the remote does not respond, try these steps in order. Amazon’s pairing instructions specify staying within 10 feet (3 m) of the Fire TV device.

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  1. Move the remote within 10 feet (3 m) of the Fire TV device.
  2. Hold Home until the on-screen message “Press Play/Pause to start” appears. This takes about 10 seconds.
  3. If that does not work, remove the batteries, wait 30 seconds, reinstall them, and hold Home again.
  4. Try a fresh pair of AAA alkaline batteries, then hold Home again.
  5. If the remote remains unpaired, use the reset procedure for its model or generation, then try pairing again.
  6. Unplug Fire TV from power for five seconds, reconnect it, and try again.

Amazon says a Fire TV device can have up to seven controllers paired at once. If that limit has been reached, remove a controller before adding another. You can also use the Fire TV app as an alternate way to control the device or follow Amazon’s app-specific pairing steps. See Amazon’s Fire TV remote pairing page.

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Add a second or replacement remote

If you have a working remote

On Fire TV, open Settings > Controllers & Bluetooth Devices > Amazon Fire TV Remotes > Add New Remote. Insert batteries in the new remote and select it if it appears. If it does not show up, hold Home for 10 seconds. Amazon’s steps are at Pair Another Fire TV Remote.

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If you do not have the original remote

Unplug the Fire TV device, reconnect it, and wait for the on-screen remote-detection message. Insert batteries in the new remote; if it does not pair, hold Home for 10 seconds. Before buying a replacement, check that it is compatible with your exact Fire TV device: Amazon notes that not all remotes work with every Fire TV device.

Fix common connection problems

The remote is slow or does not respond

Remove and reinstall the batteries to ensure they are seated correctly. If the problem continues, replace both with a fresh pair of AAA alkaline batteries rather than mixing an old battery with a new one. Amazon’s battery guidance is at Replace the Batteries in Your Fire TV Remote.

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The remote seems unpaired

Restart the Fire TV device and wait for the “Cannot detect your remote” message. Then hold Home for 10 seconds to pair again. If that fails, follow the model-specific reset steps in the next section.

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The remote has a flashing LED

Some supported remotes have a troubleshooting mode. Hold Rewind and Right together for three seconds, then press Menu. Press a button and read the LED:

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  • Slow red blinking: low battery.
  • Fast red blinking: remote problem.
  • Orange: the remote is not paired.
  • White: check that Fire TV is on.
  • Blue: the remote reports no issue; Amazon suggests restarting Fire TV.

Not all Fire TV remotes have an LED or support this mode. See Amazon’s remote troubleshooting instructions.

The Fire TV screen or device seems stuck

Restart the Fire TV device before considering a factory reset of the device. Resetting the remote and factory-resetting the Fire TV device are different actions; a device factory reset is not the first step for a pairing problem.

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Reset the remote using the procedure for its generation

Remote reset sequences are not universal. Identify the remote generation and follow the matching current instructions on Amazon’s Fire TV remote reset page.

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Most Fire TV remotes

  1. Unplug Fire TV from both power and HDMI for 60 seconds.
  2. Hold Left, Menu, and Back together for 12 seconds.
  3. Release the buttons and wait five seconds.
  4. Remove the remote batteries.
  5. Reconnect Fire TV and wait for the remote-detection message.
  6. Reinstall the batteries and press Home. If it does not pair, hold Home for 10 seconds.

A blue LED may indicate successful pairing, but some remotes do not have an LED.

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Basic Edition remote

  1. Hold Home and press Menu three times.
  2. Release Home, then press Menu nine times.
  3. Remove the batteries and unplug Fire TV from power and HDMI for 60 seconds.
  4. Reinstall the batteries, reconnect Fire TV, and wait for the Home screen.
  5. Hold Home for 40 seconds, then wait another 60 seconds for setup to complete.

First-generation Alexa Voice Remote

  1. Unplug Fire TV from power and HDMI for 60 seconds.
  2. Hold Left and Menu for 12 seconds.
  3. Release the buttons and wait five seconds, then remove the batteries.
  4. Reconnect Fire TV and wait for the remote-detection message.
  5. Reinstall the batteries and press Home. If pairing does not complete, hold Home for 10 seconds.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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