To stop websites from making sound in desktop Chrome, open Settings > Privacy and security > Site settings > Additional content settings > Sound and choose the default sound behavior. To silence just one site, open its site information beside the address bar, select Site settings, and change its sound permission. These settings mute audio; they do not stop every video from playing.
Mute sound from websites by default
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In Chrome, select the three-dot menu and open Settings.
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Go to Privacy and security > Site settings > Additional content settings > Sound.
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Choose the default sound behavior you want. This controls whether sites can play sound, not whether their videos can start. Google’s current desktop guidance covers these sound controls in Chrome’s media controls help.
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Chrome saves permission changes automatically. If the labels or layout differ in your version, use Settings search for “Sound” to find the relevant control.
Mute one noisy site
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Open the site in Chrome.
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Select the site information icon beside the address bar.
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Choose Site settings, then change the site’s sound permission.
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The permission applies to that site; other sites continue to follow their own permissions or Chrome’s default. See Google’s instructions for changing site settings.
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Why a muted video may still play
Muting and disabling autoplay are different controls. Chrome for Developers’ autoplay explanation says, “Muted autoplay is always allowed.” A video can therefore begin playing without sound even when a site cannot make noise.
The same explanation describes conditions under which autoplay with sound may be allowed, including prior interaction with a site, desktop Media Engagement Index activity, certain installed-site situations, and permission delegated to an iframe. Those details explain why behavior can vary by site; the page was published around 2017, so it should not be treated as a guarantee of every current Chrome version’s behavior. Read Chrome’s autoplay policy explanation.
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Google’s Chrome Community has an answer stating that Chrome lacks a built-in option to fully disable autoplay on every site, but that is community advice rather than an official product guarantee. The dependable built-in approach for the common “mute” request is to control sound permissions.
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Organization-managed Chrome: an administrator option
Chrome Enterprise administrators can configure an Autoplay policy specifying URL patterns allowed to autoplay video with sound without user consent. Google documents the policy for ChromeOS and Chrome browser on Windows, Mac, and Linux. When Chrome is already running, policy changes apply to newly opened tabs. This is an administrator-level setting, not a personal toggle in ordinary Chrome settings. See Google’s Chrome policy documentation.
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Control playback in a tab
If a video is already playing, Chrome also provides media controls for playback in a tab. These can help you control current playback, but they are separate from the site sound permission and do not amount to a global block on future autoplay. The steps are covered in Chrome’s media controls help.
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