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If Windows says “Wi-Fi doesn’t have a valid IP configuration,” work through the problem from simplest to most disruptive: check the Wi-Fi connection, reconnect to the network, restart the modem and router, then reset Windows network components and test whether the PC can reach the router. These steps apply to Windows 10 and Windows 11. The message alone does not identify whether the cause is the PC, router, modem, or internet service.
1. Check Wi-Fi and reconnect to the network
- Open the taskbar network controls and confirm Wi-Fi is on and the PC is trying to connect to the intended network.
- Open Settings > Network & Internet > Airplane mode and turn Airplane mode off if it is enabled.
- Go to Settings > Network & internet > Wi-Fi > Manage known networks, select the affected network, and choose Forget. Reconnect to it and enter the Wi-Fi password when prompted.
- If the router offers separate 2.4 GHz and 5 GHz networks, try connecting to the other band.
Microsoft’s Wi-Fi troubleshooting guidance recommends checking the wireless settings and trying another available band.
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2. Find out whether the problem affects other devices
Try connecting a phone or another computer to the same Wi-Fi network. If other devices also fail, the problem may involve the router, modem, or internet service rather than only this Windows PC. If other devices work, focus next on the PC’s saved network connection and adapter.
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- Other devices connect: continue with the Windows-specific steps below.
3. Restart the modem and router
Restarting network equipment briefly disconnects every device using that Wi-Fi. Follow the equipment maker’s instructions if they differ from these general steps. If the modem and router are separate devices:
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- Unplug both devices from power.
- Wait about 30 seconds.
- Restore power to the modem and wait for it to finish starting.
- Restore power to the router and wait for it to finish starting.
- Reconnect the Windows PC to Wi-Fi and check the connection.
4. Reset Windows network components and renew the IP address
If reconnecting and restarting the equipment do not help, run Microsoft’s network commands from an administrator Command Prompt. They reset Winsock and TCP/IP, release and renew the IP address, and clear the DNS resolver cache. They can refresh Windows networking, but they do not establish whether the router is assigning addresses correctly.
- Open Start, search for Command Prompt, and choose Run as administrator.
- Enter each command below in order, pressing Enter after each one:
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
When the commands finish, test Wi-Fi again. If connectivity is still unavailable, check whether the PC can reach its router.
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5. Test the connection to the router
The default gateway is the local router address Windows uses to reach other networks. Pinging it helps separate a Wi-Fi-to-router problem from an issue beyond the router.
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ipconfig. - Under the Wi-Fi adapter, note the address beside Default Gateway.
- Run
ping <DefaultGateway>, replacing<DefaultGateway>with the address you noted. For example, if the gateway shown is192.168.1.1, runping 192.168.1.1.
- The gateway replies, but the internet is unavailable: the PC can reach the router, so the modem or internet service may be involved. Check whether another device can access the internet and contact your provider if the service appears down.
- The gateway does not reply: the PC may not be reaching the router over Wi-Fi. If your equipment and connection allow it, connect a computer directly to the modem with Ethernet and test internet access. If that works, the Wi-Fi router becomes a more likely point of failure. An Ethernet test is diagnostic; a cable by itself does not repair an IP-address assignment problem.
6. Reinstall the Wi-Fi adapter driver if earlier steps fail
This is a later step, particularly if Wi-Fi stopped working after a recent Windows update. Before uninstalling the wireless adapter in Device Manager, download a backup driver from the PC manufacturer if possible. If this PC has no internet, you may need another computer and a USB flash drive to obtain and transfer the driver. Windows may reinstall the adapter driver after a restart; the backup provides another option if it does not.
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7. Use Network reset only as a last resort
Microsoft describes Network reset as the last step to try because it removes installed network adapters and their settings, reinstalls the adapters after a restart, and returns network settings to defaults. VPN client software or Hyper-V virtual switches may need to be installed or configured again.
- Windows 11: open Settings > Network & internet > Advanced network settings > Network reset.
- Windows 10: open Settings > Network & internet > Status > Network reset.
Choose the reset option and follow the on-screen prompts. Because adapters and their settings are removed, be prepared to reconnect to Wi-Fi and restore any network software or configuration you rely on.
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