Use Bing Places for Business to claim or update your own business listing on Bing Maps. For a general map error—such as an incorrect address or map feature—use the Feedback control at the bottom of Bing Maps. Microsoft says feedback is reviewed, but it does not promise a personal reply or a correction timeframe.
Choose the right correction route
The first question is whether the error is in a business listing you manage or in the general map. Microsoft directs business owners to Bing Places for Business for changes to business information shown in Bing Maps search results. For other Bing Maps issues, Microsoft directs users to the Feedback control on Bing Maps.
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| What is wrong? | Where to go | What Microsoft says to expect |
|---|---|---|
| Your own business listing has a wrong address or service-area information. | Bing Places for Business: claim or update the listing. | It is Microsoft’s route for changing business information in Bing Maps search results. Feature availability can vary by country or region. |
| A general map address or other map information is wrong. | Open Bing Maps and select Feedback near the bottom of the page. | Microsoft says feedback is reviewed, but you may not receive a personal response. No correction timeframe is stated. |
These routes serve different purposes. Bing Places is for owner-managed business information; it is not established as the tool for correcting every road, address, landmark, or other map feature. Conversely, general map feedback should not be the only route a business owner uses to update their own listing.
A useful way to decide is to ask: “Am I correcting information about a business listing I manage, or am I reporting an error in the map itself?” If the answer is the first, start in Bing Places. If the answer is the second, use Bing Maps Feedback. For example, a business owner whose listing shows an old street address should use Bing Places; someone who finds a wrongly placed street address or other map feature should report the map issue through Feedback.
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The distinction matters even when both problems appear in Bing Maps. A result can be displayed on a map but still be owner-managed business information, while a road, landmark, or general address error is not necessarily a business listing. Pick the route based on the type of information that is wrong, not just on where you noticed it.
Change the address on your own business listing
- Open Bing Places for Business. Microsoft identifies Bing Places as the place to claim or change business information displayed in Bing Maps search results.
- Claim or update the listing. Follow the options presented for the listing you manage and make the address correction there. The available features may differ by country or region.
- Check the listing information you changed. Confirm that the address you intended to update is the one associated with your business. The cited Microsoft guidance does not specify a particular form, field name, verification method, or publishing delay, so rely on the controls currently shown in your account rather than instructions for an assumed interface.
If the listing belongs to another business, you are not managing your own listing through Bing Places. For a general Bing Maps error, Microsoft’s guidance is to use the map’s Feedback control.
For a business owner asking, “How do I change my business address on Bing Maps?”, the supported route is therefore to claim or update the business through Bing Places for Business. Begin by locating the listing you manage and use the edit options currently available there. The important point is to make the change through the owner-facing listing channel rather than relying only on a general map report.
Be precise about which address is wrong. A listing may be associated with a business name and a location; make sure the change you are making applies to the intended business listing. This is practical advice to reduce confusion, not a claim that Microsoft requires a particular proof, document, or field. The support guidance reviewed here does not name a required verification method or say what documents, if any, an owner must provide.
Do not assume every account will show identical options. Microsoft notes that Bing Places features may not be available in every country or region. If the options you see differ from instructions written for another market, follow the controls currently presented for your listing rather than searching for a field that may not be offered where you are.
Correct a Bing Maps service area
If your business serves customers at their locations and the service area shown on Bing Maps is wrong, start with Bing Places for Business and open the claimed listing’s current options. The Microsoft support information establishes Bing Places as the route for changing business information, but does not document the exact current service-area controls, their field names, or rules about whether a service-area business should enter or hide a street address.
That means the safe approach is to use the options presented for your claimed listing in your region, rather than assume that a particular menu or field exists. If the listing offers a service-area setting, describe the intended coverage accurately using that control. If you cannot find an appropriate option, Microsoft’s general Bing Maps Feedback route is available for map issues, but the support guidance does not say that feedback can replace the owner listing-edit process.
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For the question “How do I change my Bing Maps service area?”, the practical starting point is the same owner-managed channel: Bing Places for Business. Claim or open the listing you manage and review the current options available there. The exact setting names and controls are not established as universal, so avoid relying on a step-by-step menu path that may not match your account or market.
There is also an important distinction between a service-area setting and a street address. The Microsoft support guidance identified here does not say whether a service-area business should display, enter, or hide a street address, and it does not list particular coverage rules. Do not infer those rules from an example written for a different service or region. Use the current listing controls, and describe the coverage accurately if an applicable option is provided.
If you cannot find a suitable control, that does not establish that a general feedback report will change the service-area information in your owner-managed listing. Feedback is Microsoft’s route for general map issues; Bing Places is the identified route for changing business information. The support guidance does not promise that one channel substitutes for the other. When in doubt, continue to distinguish the listing issue from a general map error instead of submitting the same request through an assumed process.
Report a general address or map error
- Open Bing Maps and locate the problem. Make sure you are looking at the map result or area that contains the incorrect information.
- Select Feedback near the bottom of the page. Microsoft says to choose the Feedback button at the bottom of Bing Maps; its help also notes that most Bing Maps webpages have a Feedback link at the bottom.
- Describe the discrepancy clearly. Identify the location or map result, state what is incorrect, and provide the correct information as you understand it. This makes the report easier to interpret.
- Submit the feedback using the available controls. The exact form fields are not specified in the cited Microsoft help, so complete the controls actually presented rather than looking for a particular required attachment or field.
For example, a useful description would identify the affected street address and explain that the map points to a different location, then state the correct address or location. This is practical guidance, not a Microsoft-prescribed format: the support pages do not say that screenshots, documents, or any particular evidence are required.
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Scan for outdated or missing drivers - takes under a minuteDriver Scan →Clear out junk files and repair common Windows errorsFree Scan →If you are asking, “How do I report a wrong address on Bing Maps?”, use the Feedback control on Bing Maps, rather than Bing Places, when the issue is a general map error. Microsoft says the control is at the bottom of the page; its help describes a Feedback link at the bottom of most Bing Maps webpages. The precise controls you see when you open it may vary, so follow the form presented instead of assuming that it must contain a particular field.
Make the report specific enough that the location and discrepancy are understandable. State which address or map feature you mean, what appears to be wrong, and what the correct information should be. For instance, if a point on the map appears to correspond to a different street address, explain that mismatch in plain language and provide the address you believe is correct. This is useful descriptive practice; Microsoft’s help does not prescribe exact wording or a mandatory evidence package.
Do not delay a report because you do not have a screenshot or official document unless the controls shown to you actually request something. The cited Microsoft guidance does not say that either is required. Likewise, do not assume a particular submission field, map pin interaction, or upload option will appear. Use what is available in the feedback process on the page you are viewing.
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What happens after you report it?
Microsoft states: “All feedback is reviewed, but you may not receive a personal response regarding your feedback.” Its support pages do not give a correction service-level agreement, estimated processing time, or status-tracking promise. Avoid treating the lack of a reply as confirmation that a report was rejected—or assuming that a submitted report guarantees a change.
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That expectation applies to the general feedback route: review is stated, but an individual response is not promised. A reader should not plan around a particular number of days or expect a notification, because Microsoft’s cited support pages do not publish a timeframe or a status-checking process for map corrections. The absence of a stated deadline is not evidence that a report will be handled immediately or that it will never be addressed.
Microsoft gives a separate caution about reporting search-result concerns: reporting something does not necessarily remove it from search results. That warning is about search-result reporting; it does not establish whether a Bing Maps feedback report will or will not lead to a map correction.
Keep those two points separate. Microsoft’s statement about search-result reporting should not be treated as a guarantee about a Bing Maps report in either direction. It does not prove that reporting a map issue will remove an item, nor does it prove that a map report cannot result in a correction. The safe expectation is simply that feedback is reviewed and a personal response is not assured.
Check whether the wrong address comes from a website
If the address is inaccurate on your own business website or another third-party website, correct the original page as well as using the relevant Bing route. Microsoft says it does not control material published on websites. A map or search result may therefore reflect information that needs to be fixed at its source; a Bing report alone cannot make an external site publish different information.
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This is especially relevant when the same wrong address appears in more than one place. If your own site contains outdated contact information, update that source as well as the Bing Places listing. If the inaccurate address is on a site you do not manage, contact that site’s owner or administrator to request a correction. Microsoft’s statement that it does not control material published on websites means that a Bing report cannot directly edit the external page.
Updating the underlying page and using Bing’s appropriate route are separate actions. Fixing an external webpage does not itself constitute a Bing Places edit or a Bing Maps Feedback report. Conversely, reporting an issue to Microsoft does not rewrite another website. Address the source you control, then use Bing Places for your own listing or Feedback for a general map error, depending on what is wrong.
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Common mistakes to avoid
- Using only map feedback for your own business listing: start with Bing Places for Business when you manage the listing.
- Trying to use Bing Places for an unrelated map feature: use Bing Maps Feedback for a general map issue.
- Assuming service-area fields are identical everywhere: feature availability and exact controls are not established as universal and may vary by market.
- Expecting a personal reply or a deadline: Microsoft promises review, not a response or a stated correction time.
- Leaving an incorrect source page unchanged: correct your own site or contact the third-party site owner where the error originates.
Another common misstep is treating a lack of an exact menu instruction as a reason to guess. The support material identifies the two main channels, but does not document specific field names, verification steps, or service-area rules. Follow the options currently displayed in the relevant Bing Places listing or Bing Maps Feedback page instead of applying assumptions from another market or an older interface.
Also avoid treating a submitted report as a guaranteed correction or as proof that a correction has been rejected if nobody replies. Microsoft confirms that feedback is reviewed, while explicitly noting that a personal response may not arrive. It does not state a processing deadline in the cited help pages. A clear report and a realistic expectation are more useful than relying on an unsupported promise of a particular outcome.
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- Your business moved and its Bing Maps listing has the old address: use Bing Places for Business to claim or update the listing you manage.
- Your business serves customers at their locations and its displayed service area is wrong: open the claimed listing in Bing Places and use the applicable options currently presented. Do not assume a particular field or street-address rule.
- A general street address or map feature is incorrect: open Bing Maps and send feedback through the control near the bottom of the page.
- An incorrect address appears on a website as well: correct the page if you control it, or contact its owner, in addition to using the appropriate Bing route.
These examples do not add a third correction channel; they apply the same distinction to common situations. The key is to identify whether the information belongs to an owner-managed listing, the general map, or an external website. Use the matching route for each source rather than assuming one report will automatically update all of them.
What the available support guidance does not specify
Microsoft’s support information gives the high-level destinations, but it does not document every operational detail an owner may want. It does not provide a universal list of service-area field names, rules for displaying a street address, required evidence for an address change, a guaranteed verification method, a correction time estimate, or a promise of an individual reply. Those are meaningful limits: do not treat interface details or timing claims from an unverified guide as Microsoft requirements.
It also does not establish that every feature is available in every location. Bing Places options can vary by country or region. If the options in your account are different, use what is actually available for the listing and avoid assuming that a feature shown elsewhere should appear in your market. If the issue is a general map error rather than owner-managed business information, the separate Bing Maps Feedback route remains the stated channel for that category.
Frequently Asked Questions
How do I fix an incorrect address on Bing Maps?
If it is the address on a business listing you manage, claim or update the listing through Bing Places for Business. If it is a general map address or map feature, open Bing Maps and select Feedback near the bottom of the page.
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How do I change my business address on Bing Maps?
Use Bing Places for Business to claim or update your business listing. Microsoft identifies it as the route for changing business information shown in Bing Maps search results. Available features can vary by country or region.
How do I report a wrong address on Bing Maps?
For a general map error, open Bing Maps and use the Feedback control near the bottom of the page. Describe the location, what is wrong, and the correct information as clearly as you can. Microsoft does not state that a screenshot or specific document is required.
How do I change my Bing Maps service area?
Start with the claimed business listing in Bing Places for Business and use the options currently presented there. Microsoft’s support guidance does not specify universal service-area field names or rules about whether a service-area business should show a street address, and available features can vary by market.
Will Microsoft reply or tell me when the map correction is complete?
Microsoft says all feedback is reviewed, but you may not receive a personal response. The cited support pages do not state a correction timeframe or promise status tracking.
Do I need to send proof or a screenshot?
The cited Microsoft help does not say that screenshots, documents, or particular evidence are required. Follow the controls presented when submitting feedback or updating your listing.
What if the wrong address is on my website or another site too?
Correct the original page if you control it, or contact the site owner if you do not. Microsoft says it does not control material published on websites, so a Bing report cannot directly change an external page.
The Bottom Line
Use Bing Places for Business for an address or service-area change to a business listing you manage, and Bing Maps Feedback for a general map error. Follow the controls currently available in your region, correct inaccurate source webpages where possible, and do not count on a personal response or a specific correction deadline.
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