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How to Fix a Nintendo Switch Pro Controller That Won’t Connect to Switch 2

The original Switch Pro Controller can pair with Switch 2. Try dock USB pairing and wireless pairing, then isolate cable or dock problems if it still will not connect.
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The original Nintendo Switch Pro Controller (model HAC-013) can pair with Nintendo Switch 2. Make sure the console is awake, then try pairing through the dock with a USB charging cable or wirelessly from the controller-pairing screen. If neither method works after the checks below, Nintendo says the controller needs service.

Before troubleshooting: check the controller and console

  • Confirm it is an original Nintendo controller. Look beneath the Nintendo logo on the back for model number HAC-013. Nintendo directs owners of third-party controllers to contact the controller’s maker.
  • Wake Switch 2. The console must be powered on; a controller cannot be paired while the console is in sleep mode.

Update and restart Switch 2

  1. From the HOME Menu, open System Settings > System > System Update and install an available update.
  2. If the console says it is up to date, hold the POWER button for at least three seconds, choose Power Options, then select Restart.

Pair the Pro Controller through the dock

  1. Power on Switch 2 and place it in its dock.
  2. Connect the Pro Controller to the dock using its USB charging cable. Nintendo identifies the original cable as model HAC-010.
  3. Press a controller button, such as A, to wake it and pair it with the console.

If wired pairing fails, check the connection path

Change one connection component at a time, then retry wired pairing. Nintendo recommends these checks, but a failed test by itself does not prove which part is faulty.

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  • Press the controller’s SYNC button once, then press another button to wake it and try again.
  • Connect the cable to a different USB port on the dock.
  • Try another USB charging cable. This is a diagnostic check, not a guaranteed fix; it does not address a wireless pairing problem.
  • If one is available, try another dock.

Pair the controller wirelessly

  1. On the powered-on console, open Controllers > Change Grip and Order.
  2. While that screen is displayed, hold the controller’s SYNC button for at least one second.

When the controller needs service

If the original Pro Controller still cannot pair with Switch 2 by either USB cable or wireless, Nintendo says it needs service. For a third-party controller, contact its manufacturer instead.

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Quick Recap

Bestseller No. 1
Nintendo Switch Pro Controller
Nintendo Switch Pro Controller
Take your game sessions up a notch with the Nintendo Switch Pro Controller; Handheld Nintendo Switch gaming at a great price
Bestseller No. 2
Nintendo Switch™ 2 Pro Controller
Nintendo Switch™ 2 Pro Controller
HD Rumble 2; Motion controls; Built-in amiibo functionality*; Capture Button; C Button for GameChat**
$89.00
SaleBestseller No. 3
Nintendo Switch Pro Video Game Gaming Controller, Black (Renewed)
Nintendo Switch Pro Video Game Gaming Controller, Black (Renewed)
Take your game sessions up a notch with the Nintendo Switch Pro Controller.; Includes motion controls, HD rumble, built-in amiibo functionality, and more.
$54.95
SaleBestseller No. 4
PDP Afterglow Wireless RGB Gaming Controller for Nintendo Switch 2, Lite
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RECHARGEABLE BATTERY: Save money and never need to buy, or waste, batteries again.; UP TO 40 HOURS OF BATTERY LIFE: Enjoy longer game play before needing to recharge.
$41.99
Bestseller No. 5
PDP Afterglow Wave Wireless RGB Gaming Controller for Nintendo Switch 2
PDP Afterglow Wave Wireless RGB Gaming Controller for Nintendo Switch 2
This controller also works with Nintendo Switch 2 - C Button not available; Eight RGB zones with four pre-set modes for dynamic lighting combinations
$46.47
Best Value
PDP Afterglow Wave Wireless RGB Gaming Controller for Nintendo Switch 2
  • This controller also works with Nintendo Switch 2 - C Button not available
  • Eight RGB zones with four pre-set modes for dynamic lighting combinations
  • Two programmable quick-action back buttons for customizable gameplay
  • Built-in motion controls for immersive gameplay
  • Ergonomic design for extended comfort
Rank #4
Sale
PDP Afterglow Wireless RGB Gaming Controller for Nintendo Switch 2, Lite
  • WIRELESS CONNECTIVITY: Get the freedom to game anywhere with a 30-foot wireless range, and without the hassle of wires.
  • RECHARGEABLE BATTERY: Save money and never need to buy, or waste, batteries again.
  • UP TO 40 HOURS OF BATTERY LIFE: Enjoy longer game play before needing to recharge.
  • PRISMATIC LED LIGHTING: Customize the look of your controller to match your mood with the full color range and four lighting modes.
  • MOTION-CONTROLS: Enhance your gaming experience to play the way the developer intended.
Rank #3
Sale
Nintendo Switch Pro Video Game Gaming Controller, Black (Renewed)
  • This Amazon Renewed product is professionally inspected and tested by an Amazon qualified supplier. Box and accessories may be generic.
  • Take your game sessions up a notch with the Nintendo Switch Pro Controller.
  • Includes motion controls, HD rumble, built-in amiibo functionality, and more.
  • Comes with charging cable (USB-C to USB-A)
Rank #2
Nintendo Switch™ 2 Pro Controller
  • HD Rumble 2
  • Motion controls
  • Built-in amiibo functionality*
  • Capture Button
  • C Button for GameChat**
#1 Best Overall
Nintendo Switch Pro Controller
  • Take your game sessions up a notch with the Nintendo Switch Pro Controller
  • Handheld Nintendo Switch gaming at a great price
  • Comes with charging cable (USB C to USB A)

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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