What’s actually slowing this PC down?
Pick the symptom - the matching free tool is one click away.
During “Inside CEG HQ,” enter 4895 to open the security room. Find and combine both Case Codes fragments, use the stage lectern’s Box IDs and Names document to identify Richard’s box as 36, then enter 486 to open it. Richard’s employee ID, 00007820518, is used at the security computer to print the card that gives elevator access to floor 10.
Which code goes where?
| Number | Purpose |
|---|---|
| 4895 | Opens the security-room keypad. |
| 36 | Richard’s box number. |
| 486 | Opens Richard’s box. |
| 00007820518 | Richard’s employee ID, entered at the security computer to print an elevator access card. |
These are separate steps in the puzzle, not interchangeable codes. The walkthroughs document one intended solution rather than alternate combinations. Townfall Wiki’s CEG Access Card & Elevator Puzzle and the CEG Puzzle Guide both support this sequence.
As an Amazon Associate I earn from qualifying purchases.
How to find and open Richard’s box
- Enter the security room. Use 4895 on its keypad.
- Collect both Case Codes fragments. Search the waste bin in the security room and the waste bin in the maintenance room. Combine the fragments in your inventory to complete the box-code grid.
- Check the box list. Read the Box IDs and Names document on the lectern on the stage. It assigns Richard box 36. Use the listed box number rather than relying on a seating position: guide descriptions of the seating directions differ.
- Open box 36. Enter 486, then take Richard’s employee file. Identifying the correct box before entering a code matters; a guide warns that opening an incorrect box can cost health.
How to print the elevator access card
- Return to the security computer with Richard’s employee file.
- Enter his full employee ID: 00007820518. Include every leading zero.
- Collect the printed access card and use it at the CEG elevator to reach the 10th floor.
Why this puzzle fits the setting
Konami describes Silent Hill: Townfall as a first-person psychological horror game set in Scotland in 1996, and lists PlayStation 5 and PC as platforms. Its official page gives a release date of September 24, 2026: Konami’s game page. PlayStation’s announcement says the puzzles were designed alongside the story and grounded in the world and its inhabitants; it also describes the CRTV, a pocket television for tuning unstable signals, and PS5 DualSense features. Read the PlayStation Blog announcement.
Quick wins for a faster PC:
Repair Windows errors before they cause bigger problemsFix Now →Scan for outdated or missing drivers - takes under a minuteDriver Scan →Quick Recap
Rank #4
- RE-PLAYABLE NARRATIVE BOARD GAME: Tile by tile, terror by terror, build their own haunted mansion and then try to escape it alive. The game is for 3-6 players and takes about 60 minutes to play
- MODULAR BOARD PIECES: The Betrayal at House on the Hill tabletop game features 50 blood-curdling scenarios. Each trip to the house promises fresh horrors and a new story is created every time you play
- HAUNTED HOUSE TRAITOR GAME: Players must work together to survive the nightmare…but beware! The house turns one player against the others in this cooperative strategy game
- MINIATURES BOARD GAME: This second edition of Betrayal at House on the Hill includes 6 pre-painted plastic explorer figures, 80 cards, 149 tokens, 44 room tiles, 2 haunt books, and more
- IMMERSIVE NARRATIVE: Get ready for an unpredictable and thrilling exploration of the haunted house. Encounter witches, dragons, zombies, and other spooky and bizarre B-movie horror clichés
Rank #3
- Day One Edition Bonus: CRTV Style: Rusted, CRTV Style: Beach Edition
- When Simon Ordell is called back to the island of St. Amelia to "put things in order", he meets a city lying quietly in dense fog, seemingly abandoned, yet anything but dormant
- After venturing further to understand his connection to this place and its inhabitants, he gradually discovers fragments of the past rising to the surface
- Simon must explore, evade and survive from a first-person perspective. It uses a limited arsenal of weapons and tools, including the CRTV: a portable TV to receive unstable signals
- The dodging is tension, the battles are hectic and the story-based puzzles reveal a truth that does not want to remain hidden
Rank #2
- Day One Edition Bonus: CRTV Style: Rusted, CRTV Style: Beach Edition
- Returning to an island town to ‘put things right’, Simon Ordell descends into a world of tense evasion, explosive confrontations, and mind-bending puzzles that slowly surface the truth of St. Amelia
- Simon Ordell is called back to the island of St. Amelia to ‘put things right’, encountering a town lying quiet beneath a heavy fog, seemingly abandoned but not at rest
- Venturing deeper, and driven to understand his connection to the place and its inhabitants, Simon begins to discover fragments of a past rising to the surface
- Experienced entirely in first person, Simon must explore, evade, and survive using a limited set of weapons and tools, including the CRTV, a pocket television used to tune into unstable signals. Evasion is tense; combat is frenetic, while narrative driven puzzles reveal a truth that refuses to stay submerged
#1 Best Overall
- Experienced entirely in first person, explore, evade, and survive using a limited set of weapons and tools, including a pocket television used to tune into unstable signals. Evasion is tense; combat is frenetic, while narrative driven puzzles reveal a truth that refuses to stay submerged.
- SILENT HILL: Townfall is a full-length, self-contained psychological horror set against the cold, isolated backdrop of Scotland, 1996
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.
