The Tool Desk
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Find a saved password on iPhone or iPad
iOS 18 or iPadOS 18 and later
- Open the Passwords app.
- Unlock it with Face ID, Touch ID, or your device passcode.
- Choose a category or Shared Group, then select the website or app. If you are unsure where the entry is, start with All.
Apple’s instructions for finding saved passwords and passkeys on iPhone cover these steps and the option to edit an entry.
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iOS 17 or earlier
- Open Settings and scroll to Passwords.
- Authenticate with Face ID, Touch ID, or your passcode.
- Select the website or app whose saved credential you need.
Apple documents the older Settings route in the same iPhone password instructions.
Find a saved password on Mac
macOS Sequoia or later
- Open the Passwords app.
- Authenticate with Touch ID or your Mac account password.
- Select the account. Use All if you are not sure which category or group contains it.
Apple’s Mac instructions for finding saved passwords and passkeys describe this route.
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macOS Sonoma or earlier
Use either Apple menu > System Settings > Passwords or Safari > Settings > Passwords. Authenticate, select the account, and open its details to view or edit the saved record. The available route depends on your macOS version.
Update the saved entry—or change the account password
On iPhone or iPad, select the entry and tap Edit; on a Mac using the Passwords app, select the account and click Edit. Change the saved password field and save the entry. These steps update the credential stored on your device and, when sync is enabled, in iCloud Keychain. They do not by themselves change the password held by the website or app.
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To change the password you use to sign in, go to that service’s website or app and follow its change-password process. Then update the Passwords entry to match the new password. If you only edit the stored entry, the service may still expect the old password.
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If the password entry is missing
- Check the view: Look in All rather than a single category, “My Passwords,” or a Shared Group. Check Deleted or Recently Deleted as well.
- Check Keychain sync: On iPhone or iPad, go to Settings > your name > iCloud > Passwords > Sync this Device. On Mac, go to System Settings > your name > iCloud > Passwords > Sync this Mac. Labels can vary on older software; you may see Passwords & Keychain.
- Check the Apple Account and device: iCloud Keychain sync requires the same Apple Account and Passwords or Keychain syncing enabled on the devices. Apple describes the feature as keeping passwords and other secure information updated across devices in its iCloud Keychain setup guide.
- Check Shared Group compatibility: A password moved to a Shared Group may not appear on a device with incompatible software. Apple’s iPhone guidance specifies iOS 17 or later for viewing items in this situation; see Apple’s iPhone instructions.
When Keychain is turned off, password and passkey data remains on the device rather than syncing. Signing out of an Apple Account can also affect availability and updates, so verify the account and sync setting before concluding that the entry was deleted.
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