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How to Dispute a Timecard That Doesn’t Reflect Your Hours

Keep a dated record, compare each disputed entry, and request a correction in writing. If the timecard or pay is not fixed, contact the federal Wage and Hour Division or your state labor agency.

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If your timecard leaves out hours you worked, keep a dated record, compare it with the employer’s entry, and request a specific correction in writing. If the record or resulting pay is not fixed, you can contact the U.S. Department of Labor’s Wage and Hour Division or your state labor agency. The guidance below uses U.S. federal rules as its baseline; state requirements and worker classification can affect your rights and options.

Document the hours you actually worked

Start a day-by-day record while the details are fresh. Note your start and stop times, breaks, and any work done outside your scheduled shift or during a meal period. Keep relevant schedules, messages, task records, copies or screenshots of timecards, and pay statements. Do not alter employer records or access information you are not authorized to use.

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The U.S. Department of Labor (DOL) offers a free timesheet app and a printable work-hours calendar for keeping your own record.

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Compare the entries and calculate the difference

Review the timecard against your notes and other records one date at a time. For each disputed day, identify the employer’s entry, the hours you recorded, and the difference. Then check the pay statement to see whether the disputed time also affected your wages. A dated comparison is more useful than reporting only a total number of missing hours.

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Request a correction in writing

Send a concise message to your supervisor or payroll contact. There is no universal federal dispute form or internal deadline established by the cited DOL materials, so follow any applicable workplace process while keeping a copy of your request and the response.

  1. List each date with an incorrect or missing entry.
  2. Show the timecard entry and the hours you believe you worked.
  3. Briefly explain the discrepancy and identify any supporting records.
  4. Ask for the timecard to be corrected and for any resulting pay adjustment.
  5. Ask when and how the correction and adjustment will appear.

If the timekeeping system allows edits, save a copy of the original entry and the changed version if you can do so through authorized access.

Know what federal rules say about recorded and paid time

Covered employers must keep accurate records

For covered, nonexempt employees, the Fair Labor Standards Act (FLSA) requires records including hours worked each day and total hours worked each workweek, along with wage information. Employers may choose their timekeeping method, but the records must be complete and accurate. DOL describes federal retention periods of at least three years for payroll records and two years for records used to compute wages, such as time cards and schedules. These federal requirements do not establish every state’s rules.

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See the DOL’s Fact Sheet #21 on FLSA recordkeeping for details.

Unrecorded work may still count as work time

DOL explains that work an employer “suffers or permits” to be performed must be paid, even if it was not requested. For example, finishing assigned tasks after a shift or performing duties during a meal period may count as work time. Whether a particular activity qualifies depends on the facts and applicable law. DOL discusses this in Fact Sheet #22 on hours worked.

Overtime depends on coverage and classification

Covered, nonexempt employees generally must receive at least one and one-half times their regular rate for hours worked over 40 in a workweek. Coverage and exemptions matter, and state law may provide more protective rules. DOL’s Fact Sheet #23 on overtime pay explains the federal baseline.

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Escalate if the issue is not resolved

Contact the federal Wage and Hour Division

If your employer does not correct the record or pay, you can seek help from the DOL’s Wage and Hour Division (WHD), which provides information and accepts complaints about potential FLSA violations. The DOL WHD complaint toolkit lists 1-866-487-9243 as its assistance number and provides contact information and weekday hours. The toolkit also states that the FLSA prohibits retaliation for filing a complaint or cooperating with an investigation.

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Check your state labor agency

State laws may provide additional protections or different complaint procedures. The DOL toolkit includes links to state labor offices. Check the agency for the state where you work to find applicable rules and filing options.

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