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1Scan for outdated or missing drivers - takes under a minute2Clear out junk files and repair common Windows errors3Fix the driver behind crashes, sound loss and screen glitchesTo add a Matter device, open SmartThings and go to Devices > Add (+) > Add Device, then scan the device’s Matter QR code or enter its setup code. Choose a compatible SmartThings controller and room, and follow the prompts to connect it to Wi-Fi or Thread. Before starting, check the device’s network type and make sure your controller is online; Thread devices also need access to a Thread border router.
Before you add a Matter device
Check the device and its network type
Look for the Matter mark and follow the manufacturer’s setup instructions. Find out whether the device connects over Wi-Fi, Thread, or Ethernet: a Thread device needs a Thread border router, while Wi-Fi or Ethernet devices do not require Thread. Some compatible controllers include a Thread border router; otherwise, you need a separate one.
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For SmartThings’ general device-compatibility options, Samsung recommends searching by product or model, scanning a product QR code, checking supported devices, or using Scan nearby while the device is powered on and in pairing mode. See Samsung’s SmartThings device compatibility guide.
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Confirm SmartThings and controller compatibility
You need the SmartThings app on a phone to commission the device during setup, and a supported Matter controller to control it afterward. Add and configure the controller in your SmartThings location, then make sure it is online. Samsung’s Matter setup instructions name the SmartThings 2018 Hub and Aeotec Smart Home Hub, and describe Matter support on the SmartThings 2015 Hub for Wi-Fi or LAN devices. The article dates to 2023, so check Samsung’s current support information for your exact hub model and firmware rather than relying on that older list as a current buying guide.
#1 Best Overall
- [Multi-Protocol Hub with Matter Bridge] The M3 is a versatile hub supporting Aqara Zigbee and Thread devices. It integrates third-party devices into the Aqara Home app. Supports advanced Matter bridge functionality, enabling Aqara-exclusive scenes and signals to sync with Matter ecosystems such as Home Assistant for seamless integration. Supports up to 127 Aqara Zigbee devices （** Not third-party Zigbee devices) and 127 Thread devices (Repeaters are needed).
- [Edge Compatibilities and Local Automations] The M3 serves as an Edge Hub, prioritizing local control and automation. Upon integration, it supersedes existing Aqara hubs, shifting the automations among them to local operation (Some cloud-based notifications still require internet). Upgrade-friendly, it supports migrating Zigbee devices from older Aqara hubs.
- [Smart IR Blaster with Feedback and Learning] The 360°IR blaster not only sends commands but also provides accurate status updates by detecting traditional remote use. It connects IR air conditioning units to Matter, functioning as an AC thermostat when paired with an Aqara Temperature and Humidity Sensor. (Note: Only one AC device can be exposed to Matter. Functionality may vary based on the Matter integration app. For Apple Home exposure, use Matter integration instead of HomeKit.)
- [Optimal Wired and Wireless Connectivity] Offering both wired and wireless solutions, the smart home hub M3 provides dual-band Wi-Fi (2.4/5 GHz) with advanced WPA3 security, and a Power over Ethernet (PoE) port. The addition of a USB-C port allows for mini-UPS and power bank connections, delivering unparalleled stability. (2A USB power adapter is not included. ) . Note: To ensure a stable connection, place the Hub M3 between 6 to 19 feet from the router.
- [Privacy-Focused with Encrypted Storage, Easy Setup and Versatile Placement] The M3 prioritizes privacy by excluding microphone or camera components. It boasts 8GB end-to-end encrypted local storage, for device lists, configuration parameters, and automation configuration data. Additionally, it includes a mount and screws for flexible placement on flat surfaces, walls, or ceilings. Magic Pair technology ensures effortless detection by the Aqara Home app upon power-up.
Samsung’s 2023 article also lists these software minimums: Android SmartThings app 1.7.91; iOS 16.2 with SmartThings app 1.6.94; and hub firmware 45.9 for the listed controllers. Treat these as historical requirements, not confirmed current minimums; follow the current app prompts or Samsung support information. A Samsung account is required to use SmartThings; see Samsung’s guide to adding and managing devices.
Add the Matter device in SmartThings
- Put the device in pairing mode. Use the manufacturer’s instructions; pairing steps vary by product.
- Open the add-device flow. In SmartThings, tap Devices, then Add (+) and Add Device.
- Scan or enter the setup code. Scan the Matter QR code supplied with the device. If the camera cannot read it, choose Enter for the setup-code option and type the printed code. Samsung’s 2023 instructions say Matter setup codes may be 11 or 21 digits.
- Choose the controller and room. Select the compatible SmartThings hub/controller and the room where the device belongs.
- Connect to the prompted network. Wait while SmartThings connects to the device. If asked, select the Wi-Fi or Thread network. For a Thread device using a SmartThings 2015 Hub with a third-party border router, Samsung’s instructions say the hub and border router must share the same Wi-Fi/LAN; you may also need the Thread network key.
- Name and save the device. Rename it if you like, then save to finish. Available controls can vary by product and implementation; Matter compatibility does not guarantee identical features across devices.
Know when you need a Thread border router
The device’s transport determines whether a Thread border router is needed. A Wi-Fi or Ethernet Matter device does not need Thread; a Thread Matter device does. Check whether your compatible controller has Thread border-router capability built in. If it does not, a separate compatible border router may be needed. Samsung documents a third-party border-router arrangement for the SmartThings 2015 Hub, with both devices on the same Wi-Fi/LAN and a Thread network key potentially required. Confirm that the exact hardware and firmware are supported before relying on this setup.
Rank #2
- Multi-Protocol Smart Hub with Matter Bridge – The M100 is a versatile smart hub compatible with Thread devices and Aqara Zigbee (** Not third-party Zigbee devices), supporting up to 20 Aqara Zigbee devices and 20 Thread devices. As a Matter Bridge, it connects Aqara Zigbee products to other smart home ecosystems, compatible with Apple Home, Amazon Alexa, Home Assistant, etc. Note: Use a 5V⎓0.5A power adapter (not included) and keep the product continuously powered during use.
- Advanced Matter Bridging for Seamless Smart Home Integration – The M100 enables Aqara’s unique features, such as facial recognition and complex automation, to work across Home Assistant and other Matter ecosystems. Expand your smart home with Aqara or third-party Matter devices (requires a Matter-enabled hub). Currently supports lights, thermostats, plugs, switches, buttons, and various sensors (motion, light, door/window, temperature/humidity), with more devices to be added in the future.
- Local Automation for Reliable Performance – Supports local execution of automations for Zigbee and Matter devices, ensuring smooth operation even without Wi-Fi or cloud access. Enjoy millisecond-level response times for a more stable and reliable smart home experience. (Some automation, such as cloud push notification, will still require the cloud connection to be executed.)
- Flexible Power & Small Size – Features a universal USB-A port for power and data, allowing connection to power banks, wall outlets, PCs, or routers for a simple and quick setup. The Hub M100's shaft can be adjusted within a 210-degree range, making its placement extremely flexible.
- 2.4GHz Wi-Fi 6 for Faster & Security—This product supports a 2.4GHz Wi-Fi 6 wireless network connection, which enables more efficient connections with advanced WPA3 security. Wi-Fi 6 ensures smoother performance even in high-traffic environments, allowing multiple devices to connect without compromising speed or reliability. Note: To ensure a stable connection, place the Hub M100 between 6 to 19 feet from the router.
Share an onboarded device with another platform
Matter multi-admin can let an already-added device connect to another supported smart-home platform. In SmartThings, open the Matter device and select More (⋮) > Share with other services > Share device. Then scan or enter the generated sharing code in the other platform’s app. This is a separate credential from the QR code or setup code printed with the device. Samsung’s 2023 support article says a device may connect to up to five services; check current platform support and limits because they can change.
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Troubleshoot Matter setup problems
- The QR code will not scan: Make sure it is fully visible and well lit. If scanning still fails, enter the printed setup code instead.
- The controller is missing from the list: Check that it is configured in the correct SmartThings location and online. Samsung notes that an offline controller may not appear as a selectable option.
- The device is not found or setup stalls: Confirm it is in pairing mode and near the phone commissioning it and the controller during onboarding.
- The network is weak or incompatible: Move the device closer to network equipment and check the manufacturer’s supported Wi-Fi band and network security type.
- The device still will not connect: Restart the app, device, or controller as appropriate. Factory-reset the device only as directed by its manufacturer, then try onboarding again.
If the issue is with finding a non-Matter SmartThings product, Samsung’s general compatibility flow also offers brand/model search, QR scan, and nearby scan. Its general add-device guide notes that some products require pressing a physical button to enable smart features; follow the specific manufacturer’s instructions rather than treating that as a universal Matter step.
Quick Recap
Rank #4
- Powered by SmartThings: Connect, monitor, and automate your home through the SmartThings app. Build a reliable, unified smart home using Samsung's proven ecosystem
- Matter + Zigbee Smart Home Hub: Supports the newest Matter standard plus Zigbee for lighting, sensors, plugs, switches, thermostats, and more - thousands of compatible devices. PLEASE NOTE: Z-Wave not supported
- Easy Setup with Wi-Fi or Ethernet: Get started in minutes using Wi-Fi or a wired Ethernet connection for apartments, houses, and expanding smart home systems - Z-Wave not supported
- Automations That Work for You: Create custom routines for security, lighting, comfort, and energy savings. Many local automations continue working even if your internet goes offline
- Wide Device Compatibility: Connect compatible smart devices from Aeotec and many other brands to build a unified system for lighting, voice control, energy management, and climate settings
Rank #3
- [Multi-Protocol Hub with Matter Bridge] The Aqara Hub M200 is a versatile smart hub that supports multiple advanced features, acting as a Matter Controller, Thread Border Router, and Matter Bridge. It integrates third-party devices into the Aqara Home app. With advanced Matter bridging functionality, it syncs Aqara-exclusive features with ecosystems like Home Assistant, Apple HomeKit, Alexa, and Google Home for seamless integration. Supports up to 40 Aqara Zigbee devices and 40 Thread devices.
- [Smart IR Blaster with Feedback and Learning] The 360°IR blaster not only sends commands but also provides accurate status updates by detecting traditional remote use. It connects IR air conditioning units to Matter, functioning as an AC thermostat when paired with an Aqara Temperature and Humidity Sensor. (Note: Only one AC device can be exposed to Matter. Functionality may vary based on the Matter integration app. For Apple Home exposure, use Matter integration instead of HomeKit.)
- [Wired & Wireless Connectivity with PoE Support] Enjoy flexible setup with dual-band Wi-Fi (2.4/5 GHz) using advanced WPA3 security, and Power over Ethernet (PoE), making the M200 a versatile PoE Ethernet Smart Home Hub. The USB-C port supports mini-UPS or power bank connections for uninterrupted operation, ensuring your energy-saving and security automations stay online. (*2A USB power adapter is not included. )
- [Home Automation and Alarm System] Works with all Aqara devices to create a comprehensive, smart home automation system. The Aqara Hub M200 is equipped with a built-in speaker that can be used in a variety of ways: security alerts, doorbell, alarm clock, and custom audio messages. (** 𝐍𝐨𝐭 𝐭𝐡𝐢𝐫𝐝-𝐩𝐚𝐫𝐭𝐲 𝐙𝐢𝐠𝐛𝐞𝐞 𝐝𝐞𝐯𝐢𝐜𝐞𝐬)
- [Local Automation for Reliable Performance] Supports local execution of automations for Zigbee and Matter devices, ensuring smooth operation even without Wi-Fi or cloud access. Enjoy millisecond response times for a more stable and reliable smart home experience. (Some automation, such as cloud push notifications, will still require the cloud connection to be executed.)
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