The Tool Desk
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Start with the MLS’s rules and access process
The MLS or its data provider—not RESO—controls access to MLS data and the applicable use and licensing terms. RESO states, “RESO does not provide MLS real estate data.” Data recipients obtain access from the MLS or provider after agreeing to its policies: RESO Web API.
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Before reviewing platforms, document what data the system will handle, the permitted uses, who needs access, which feeds are involved, and what agreements govern the deployment. Ask the MLS for its feed instructions and documentation, including what information each feed contains and how to get administrative or technical support. NAR’s MLS Best Practices address this documentation and support.
Verify standards fit for the exact MLS system
Ask which transport method the particular MLS supports and whether that exact MLS system has current RESO Web API and Data Dictionary certification. RESO certification tests a system’s conformance to ratified standards and provides reports; it is useful interoperability evidence, not proof of compliance with every contract, privacy obligation, or cybersecurity requirement. Check the individual system’s record rather than inferring certification from a vendor’s work with other MLSs. See RESO Certification and its certification FAQ.
#1 Best Overall
RESO’s certification page reports 484 functioning MLS systems in the United States and says at least 90% of MLSs in the industry have RESO-certified Web API services; the page data was updated October 2, 2026. Those figures describe the industry context, not the status of a particular MLS or vendor deployment.
Demonstrate authentication, authorization, and credential handling
Ask the vendor to walk through the product’s actual access flow: who authenticates, how permissions are assigned and changed, how MLS-issued credentials are handled, and how access is reviewed or removed. Request evidence tied to the MLS’s entitlements and your deployment rather than relying on a general statement that the platform supports secure APIs.
RESO describes its Web API as REST-based, using JSON and OAuth for authentication and authorization. That describes the standard’s approach, not a verified feature of any particular product. Ask how the implementation applies local MLS permissions and handles credentials in practice. See the RESO Web API overview and Web API FAQ.
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Find out whether the arrangement provides reciprocal access or places data in a shared third-party aggregator. RESO describes reciprocal access models that may use reciprocal credentials, links, or single sign-on, while an aggregator brings data into a third-party system: RESO Data Sharing.
Rank #3
- For reciprocal access: establish who provisions partner access, what each party can see, and how credentials or sessions are revoked.
- For an aggregator: establish where data is stored, which users and organizations can access it, how access is revoked, and who handles a suspected misuse or incident under the agreement.
Request product-specific operational evidence
The sources cited here do not establish a universal MLS checklist for audit logging, incident response, retention, encryption, or independent security attestations. Treat these as due-diligence questions and determine which evidence is required by the MLS, your contracts, and the risks of the deployment. Ask for documentation that applies to the specific product and configuration; standards certification or broad marketing claims do not answer these questions by themselves.
Check policies that apply beyond data feeds
If the platform also covers lock-box systems, review the relevant NAR policy and local implementation. NAR’s lock-box security policy, effective January 1, 2026, makes insurance-program eligibility contingent on specified measures, including non-duplicative keys and mobile-device software controls that allow access only to authorized users. Confirm with the MLS or association whether and how those provisions apply to the system under consideration; they are specific to lock-box security, not a universal requirement for every MLS data platform.
Governance matters too. NAR’s MLS Best Practices states: “Enforcement of mandatory MLS policies and rules is a responsibility delegated to each local MLS.” A platform can help implement controls, but local rule enforcement remains a governance responsibility distinct from API certification.
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Use this evidence checklist to compare finalists
| Evaluation area | Evidence to request | Why it matters |
|---|---|---|
| Local authorization and contract fit | MLS feed documentation, permitted-use terms, and credential issuance process | The MLS or provider sets access and use terms. |
| RESO interoperability | Certification record for the exact MLS system, supported Web API and Data Dictionary versions, and applicable reports | Certification tests standards conformance; status is system-specific. |
| Authentication and permissions | Demonstration of the integration and permission behavior, including how it maps to local entitlements | The standard’s mechanisms do not establish how a particular product implements them. |
| Sharing architecture | Whether access is reciprocal or aggregated, plus identity, storage, revocation, and incident-responsibility details | The architecture changes where data flows and who manages access. |
| Operational safeguards | Product- and deployment-specific security documentation and incident process | Certification alone does not establish a complete security program. |
| Policy applicability | Applicable NAR and local MLS rules, including lock-box policy where relevant | Requirements depend on the system and local implementation. |
Compare vendors only after you can match their evidence to these requirements. The available standards and policy materials do not establish a basis for ranking named platforms, pricing them, or treating any one vendor’s certification as proof of comprehensive security.
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