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How to Cancel Amazon Prime and Keep Shopping on Amazon

Cancel Prime from membership settings and leave your Amazon account open to keep shopping. Here are the website, app, and Android signup routes.
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You can cancel Amazon Prime without closing your Amazon account. End the membership in Prime settings, complete the on-screen confirmation, and leave your shopping account open. Amazon says an open account costs nothing; account closure is a separate action that can remove access to account history and other linked services.

Cancel Prime without closing your Amazon account

For most Amazon.com members, use the website or Amazon Shopping app to open the Prime membership controls. Amazon’s published instructions give these routes; button names may vary as the interface changes, so follow the current prompts through to confirmation.

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On the Amazon.com website

  1. Sign in to the Amazon account with the Prime membership.
  2. Open Accounts & Lists and select Prime Membership.
  3. Under Manage Membership, choose End Membership.
  4. Follow the prompts until Amazon confirms the membership change. Check your account status or confirmation email afterward.

These website steps come from About Amazon’s cancellation guide. Amazon UK Help describes a related sequence: go to Your Amazon Prime Membership, select Manage, then Update, Cancel and More, and follow the prompts. Labels and routes can differ by market.

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In the Amazon Shopping app

  1. Open Profile.
  2. Tap Manage Prime Membership.
  3. Open the membership management menu and choose End Membership.
  4. Complete the on-screen steps and verify the result in your account or confirmation email.

The app route is also described in About Amazon’s guide.

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If you joined through the Android shopping app

Amazon UK Help says customers who signed up for Prime through the Android shopping app must manage the subscription through Google Subscription services. This exception is stated for the UK help page and that signup channel; if it does not match how or where you subscribed, check the membership controls and billing details for your account. Amazon UK Help: Cancel Your Amazon Prime Membership.

What cancellation changes—and what stays

Prime is a paid membership with benefits such as eligible fast delivery, Prime Video, and Amazon Music features, as described on Amazon’s Prime page. Ending the membership changes access to Prime benefits according to the cancellation options and terms shown for your account. The available sources do not establish one universal benefit end date or refund outcome for every country, plan, or membership history; rely on the terms displayed during your cancellation.

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  • No returns and no refunds on Gift Cards.

Your Amazon shopping account is separate from Prime. You can leave the account open to continue ordinary shopping. Amazon says an open account costs nothing. Closing the account is a different action: Amazon warns that closure makes it inaccessible and can remove access to order history, invoices, returns, refunds, Prime memberships, and other linked services. See Amazon Pay’s account-closure information.

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End Prime or close the Amazon account?

Choice What it does Effect on shopping access
End Prime membership Stops the Prime membership through its settings; the timing and any refund depend on the terms shown to you. Your Amazon account remains open, so you can keep shopping.
Close Amazon account Closes the account rather than merely ending Prime. Amazon says the account becomes inaccessible, including access to linked features and history.

If your goal is only to stop Prime billing, choose the membership cancellation route and do not submit an account-closure request.

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  • Available for immediate delivery. Gift cards sent by email can be scheduled up to a year in advance.
  • No returns and no refunds on Gift Cards.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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