If Microsoft Store will not open in Windows 11, start with Microsoft’s cache reset: press Windows key + R, enter wsreset.exe, and select OK. Then check Windows updates and your time and location settings. If the Store appears in Start search but still will not launch, use its built-in Repair option, followed by Reset if needed.
Try the quick launch fixes first
Clear the Microsoft Store cache
- Press Windows key + R to open Run.
- Type
wsreset.exeand select OK. - A blank Command Prompt window should open and close after about ten seconds; Microsoft says the Store then opens automatically. If it does not, continue to the next checks.
Microsoft identifies this as a first step for a Store that will not open. Microsoft’s launch troubleshooting guidance
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Install Windows updates
- Open Start > Settings > Windows Update.
- Select Check for updates and install any updates offered.
- Restart Windows if prompted, then try Microsoft Store again.
Check time and location settings
Confirm Windows has the correct time and location settings. Microsoft includes these checks in its Store launch guidance; an incorrect setting is a reason to verify configuration, not proof that it caused the problem.
Check whether the app is missing or simply will not launch
Open Start and search for Microsoft Store. If it appears, select the result to launch it. A missing taskbar icon alone does not mean the app is missing; if the search result appears, you can pin it from there.
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If Microsoft Store does not appear in search, check whether you are signed in with a Microsoft account. On a work-managed PC, ask your administrator whether Store access is disabled. A missing search result can reflect account or organization policy rather than a launch failure. Microsoft’s guidance for a missing Store app
Repair Microsoft Store, then reset it if necessary
Use Windows 11’s built-in app recovery options if the Store is present but still will not open. Microsoft notes that not every app provides these options.
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- Open Start > Settings > Apps > Installed apps.
- Find Microsoft Store, select the More menu beside it, then choose Advanced options.
- Select Repair if available, then try opening the Store.
- If Repair is unavailable or does not resolve the issue, return to the same page and select Reset.
Repair is the first option to try; Reset is the next step. The Windows guidance establishes this sequence but does not specify the precise data impact of resetting Microsoft Store, so do not assume what it preserves. Microsoft’s Windows instructions for repairing or resetting apps
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Windows updates and Microsoft Store app updates are separate checks. Once the Store launches, open Library > Get updates. Microsoft says available Store updates install automatically. Its broader app troubleshooting guidance also covers signing in, reopening an app, and using Repair or Reset for an app that misbehaves. Microsoft’s troubleshooting guidance for Store apps
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If you see error 0x80131500
Use this branch only if the Store displays 0x80131500. Microsoft’s error-specific guidance also points to clearing the Store cache, checking for Windows updates, and verifying time and location settings. Microsoft’s guidance for error 0x80131500
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.When to contact support
If the Store still will not launch after these checks, or your organization manages the PC, use Microsoft’s Get Help app or Contact Support for further assistance. Avoid registry edits, unofficial Store package downloads, and command-line re-registration as first-line fixes; they are not part of the cited Microsoft launch guidance.
Quick Recap
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- 【Long Battery Life & Portable】 Built-in 11.55V 5000mAh/57.75Wh high-capacity battery delivers approximately 7 hours of mixed-use battery life – enough for a full day of classes and assignments. Lightweight at just 1.63kg (3.6 lbs) and 19.5mm thin, plus a compact packing size – easily slips into a backpack for campus, library, or coffee shop
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