There is not enough verified evidence to name 100 apps that each integrate Freshdesk, Slack, and Salesforce. The official sources establish several routes for connecting the products in pairs, plus ways to build custom workflows—but a listing in one marketplace is not proof that an app supports all three. Here is what is confirmed, how to find candidates, and what to verify before adopting one.
What is verified—and what is not
Freshworks lists both Slack and Salesforce among Freshdesk integrations. Its integrations page describes ready-made apps, connectors, APIs, and low-code tools as ways to extend Freshdesk. That supports investigating pairwise and custom connections; it does not establish 100 apps with a supported, documented workflow across all three products. See Freshworks’ Freshdesk integrations page.
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Freshworks also says its marketplace has 1,000+ ready-to-install integrations. This is a current vendor-page claim, not an independently verified count or a count of apps that connect Freshdesk, Slack, and Salesforce together. Browse the Freshworks Marketplace.
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Confirmed integration routes
Freshdesk and Slack
The Slack Marketplace listing for Freshdesk describes creating and updating tickets from Slack messages, adding private notes or customer replies, and sending ticket notifications to relevant Slack channels. These are capabilities stated by the listing; they do not prove that Salesforce is part of the same workflow. View the Freshdesk Slack Marketplace listing.
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Freshdesk and Salesforce
Freshworks names Salesforce as a Freshdesk integration. Freshdesk Support also maintains an integration index with guidance on the Freshdesk Salesforce app. The index is a starting point, not a specification of supported triggers, actions, or data direction; check the current app-specific documentation before relying on a particular workflow. Open the Freshdesk integrations support index.
Salesforce and Slack
Salesforce Help documents a Salesforce-for-Slack app ecosystem covering sales, service, analytics, and related workflows. Salesforce recommends installing the Salesforce for Slack app to help Salesforce apps interact and simplify authentication and administration. This documents the Salesforce–Slack route, not Freshdesk compatibility for every app in that ecosystem. Read Salesforce’s guide to Salesforce apps for Slack.
How to find and assess an app for all three products
Search the Freshworks Marketplace for Freshdesk apps, Salesforce AppExchange for Salesforce integrations, and the Slack Marketplace for Slack apps. Treat each result as a candidate to investigate, not confirmation of a three-way integration. Salesforce AppExchange’s integration category is likewise a discovery directory, not proof of Freshdesk and Slack support. Browse the Salesforce AppExchange integration category.
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For every candidate, use its current vendor documentation to answer these questions before counting it as an app that integrates all three:
- Which products are explicitly supported? Record Freshdesk, Slack, and Salesforce separately. A Freshdesk–Slack app plus a separate Salesforce–Slack app does not automatically form one supported, coordinated integration.
- Is the connection pairwise or genuinely three-way? Require documentation showing the same app or supported workflow connects all three products, rather than inferring compatibility from marketplace presence.
- What actions and data directions are supported? Check whether the workflow creates or updates records, sends notifications, or syncs data—and which system is the source and destination for each action.
- What implementation route is it? Distinguish a native marketplace app from a third-party automation service or a custom API/low-code connector. They have different setup and maintenance implications.
- What are the prerequisites? Confirm authentication method, required plans, administrator permissions, security controls, and any limits documented by the vendor.
- Is the information current? Confirm availability, supported actions, and any price against the vendor’s current listing. If reporting a price, state its geography and date.
Choosing between native apps, automation, and custom connectors
| Route | What the available sources establish | What to verify |
|---|---|---|
| Native marketplace app | Freshworks presents ready-made apps and names Slack and Salesforce as Freshdesk integration options. | Whether the particular app connects all three products, its exact actions, prerequisites, and current availability. |
| Automation service | Freshdesk Support’s integration index includes a Zapier guide. | Current Freshdesk, Slack, and Salesforce triggers and actions; whether they can be combined into the required workflow; and any plan or authentication requirements. The index alone does not verify a particular three-system automation. |
| Custom API or low-code connector | Freshworks describes APIs and low-code tools as options for extending integrations. | The data flow, development and maintenance responsibility, security requirements, and whether the chosen implementation meets your operational needs. |
Compare actual documented capabilities rather than marketplace ratings or install counts: no current, sourced basis for ranking candidate apps by those measures is established here.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Why a verified list of 100 is not supportable
A defensible “100 best” list would need 100 individually checked entries, each with evidence for all three products, supported actions, data flow, implementation type, and current prerequisites. The official sources cited here verify integration routes and directories, but they do not establish a set of 100 qualifying apps. Listing 100 marketplace results would risk presenting pairwise integrations as three-way ones.
For now, choose a documented route based on the workflow you need, then validate its app-specific setup instructions. Freshdesk Support’s integration index is a useful starting point for Freshdesk guidance; the Salesforce and Slack vendor pages help evaluate their respective connection paths.
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