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Random freezes, missing sound and display glitches usually trace back to one bad driver. Find and replace yours safely.Free scan · under a minuteIf a screenshot stops at the bottom of the visible screen, first make sure your request explicitly asks for the full scrollable page. Playwright and Puppeteer use fullPage: true; at the Chrome DevTools Protocol (CDP) level, check captureBeyondViewport and any clip. If the full-page option is already enabled, inspect the browser, wrapper, provider, and output dimensions before assuming a particular size limit or cause.
1. Identify which layer is taking the screenshot
Before changing settings, record the screenshot API or library and version, browser engine and version, and whether the request passes through a hosted screenshot service. The correct option depends on that layer: a wrapper may use a different parameter name or may not forward the browser option. The title alone does not identify a vendor, so do not assume that a particular framework setting applies to your request.
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Also note the request’s clipping settings and the output image’s actual width and height. A screenshot may be cropped intentionally by a clip region, limited by an implementation, or simply configured to capture only the viewport. Those causes call for different fixes.
2. Request the full scrollable page
Playwright
Set fullPage to true in the screenshot options:
await page.screenshot({ path: 'screenshot.png', fullPage: true });Playwright documents fullPage as false by default. When true, it captures the full scrollable page rather than only the visible viewport. See the Playwright screenshot guide and Page API.
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Puppeteer
Set fullPage: true in page.screenshot options. Puppeteer’s screenshot options also include captureBeyondViewport. Its documented default is false when there is no clip and true when a clip is supplied; a clip itself restricts the captured region. Check the values your wrapper actually sends. See Puppeteer’s ScreenshotOptions reference.
Chrome DevTools Protocol
At the CDP layer, inspect the Page.captureScreenshot parameters. captureBeyondViewport defaults to false, so a request that omits it may not capture beyond the viewport. Check whether clip is present and whether its coordinates and dimensions describe the whole area you want. See the CDP Page.captureScreenshot reference.
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3. Check browser and provider size limits
Enabling full-page capture does not guarantee that every arbitrarily tall document can be captured in one image. In the cited Chromium PageHandler implementation, the full-page capture path rejects a page when its width or height reaches 128 × 1024 pixels and returns the error Page is too large. The source comment connects its size check to a 16K headless-mode limit. This is evidence about that Chromium implementation revision—not a universal browser rule or a limit that can be assumed for every hosted screenshot service. See the Chromium PageHandler source.
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Outbyte PC Repair FREEClear out junk files and repair common Windows errorsFree Scan →Outbyte Driver Updater FREEFix the driver behind crashes, sound loss and screen glitchesFind Drivers →If a hosted service returns a cropped image without an error, check that provider’s documented maximum dimensions and response details. Do not infer that it uses the same Chromium code path or threshold. The sources cited here establish no universal maximum for browser engines or providers beyond the specific Chromium implementation finding above.
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4. Compare the expected page size with the result
- After enabling the full-page option, measure the document’s scrollable height and compare it with the output image’s pixel height. A mismatch helps establish whether the requested capture and returned image cover the same area.
- Inspect the API response and logs for an explicit error, clipping parameters, or provider-reported dimensions.
- Check whether the missing content is part of the main document’s scrollable area or sits inside a separate scrolling container.
- Confirm that the content below the fold exists and has loaded when the screenshot is taken. If it has not, reproduce the issue with the same page and request settings before deciding on a fix.
These are diagnostics, not proof of a particular cause. The available documentation does not establish a universal remedy for lazy-loaded content, nested scroll areas, or fixed and sticky elements. If the full-page option is correct and the output still ends early, preserve a minimal reproduction, the request parameters, browser and wrapper versions, response or error, and measured dimensions; those details are needed to narrow down provider- or page-specific behavior.
5. Troubleshoot the common failure patterns
- Image ends at viewport height: the request may be using the viewport-only default. Set the framework’s documented full-page option, or enable CDP
captureBeyondViewport. - Image ends at a deliberately chosen region: inspect the clip or crop coordinates and dimensions at the wrapper and protocol layers.
- Capture returns “Page is too large.”: this exact error is documented in the cited Chromium implementation when its size check fails. Check the browser revision and dimensions; do not apply that threshold to unrelated browsers or providers.
- Full-page mode is enabled but content is still absent: compare page and output dimensions, check whether content loaded, and establish whether it belongs to the main document or a nested scrolling area. The cause cannot be identified without page- and provider-specific evidence.
- Hosted API silently returns a short image: consult that service’s own documentation or response for dimension limits and capture semantics. A framework option is useful only if the service exposes or forwards it.
Or skip the browser setup
ScreenshotNeo is a website screenshot API and MCP server. Its API can return a screenshot or PDF from one request. To request a full-page capture, use the full_page option supported by its API; consult the ScreenshotNeo API documentation for current parameter details.
curl -G "https://api.screenshotneo.com/v1/shot"
-d access_key=YOUR_API_KEY
--data-urlencode url=https://stripe.com
-d full_page=true
-o shot.webpScreenshotNeo accepts cookie and consent banners as a visitor and removes more than 60 known consent platforms, newsletter popups, and chat widgets before capture; each of those steps can be turned off. Bot checks and CAPTCHAs, blank pages, timeouts, failed loads, and cache hits are not billed, and the response identifies the page verdict and billing status in headers. Its MCP server provides take_screenshot, get_page_info, and capture_pdf tools for AI agents. The free plan includes 1,000 screenshots a month with no card; paid plans start at $5 for 3,000.
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