If Cypress is not saving a screenshot after a failed test, run the test with cypress run, confirm that the effective configuration has screenshotOnRunFailure: true, and check the configured screenshots folder. Automatic failure screenshots are not taken by cypress open; in CI, also configure the job to retain or upload the folder.
1. Run Cypress in the mode that captures failure screenshots
Cypress automatically captures screenshots for failures during cypress run, including CI runs. It does not automatically take failure screenshots during cypress open. To check a particular spec, run:
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npx cypress run --spec "path/to/spec.cy.js"Replace the example path with the path to your spec. See Cypress’ screenshots and videos guide for the documented behavior.
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The documented default for screenshotOnRunFailure is true. A project configuration or runtime override can change it to false. If the command uses --config-file, check that file; if it uses --config, check the overrides as well. Consult the Cypress configuration reference for the installed version and testing type.
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const { defineConfig } = require('cypress')
module.exports = defineConfig({
screenshotOnRunFailure: true,
screenshotsFolder: 'cypress/screenshots',
})For a TypeScript configuration using ES modules:
import { defineConfig } from 'cypress'
export default defineConfig({
screenshotOnRunFailure: true,
screenshotsFolder: 'cypress/screenshots',
})Keep the settings in the configuration shape used by your installed Cypress version; do not assume the root configuration is active when the run selects another file.
3. Look in the configured folder and account for filenames
The default output folder is cypress/screenshots, unless screenshotsFolder changes it. Cypress organizes captures into spec-related subfolders. Automatic failure screenshots use the test name with (failed) appended; with retries, an attempt suffix may also appear. Search below the configured folder rather than checking only its top level. See the cy.screenshot() documentation for screenshot behavior.
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4. Check whether Cypress or CI removed the file
Cypress cleanup before a run
When trashAssetsBeforeRuns is true—the documented default—Cypress clears the contents of its downloads, screenshots, and videos folders before each cypress run. Set it to false if you need to keep artifacts from earlier runs. This preserves prior files; it does not change whether a new failure screenshot is captured.
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CI artifact retention after a run
Cypress writes the screenshot to the run’s filesystem, but that alone does not make it available after a CI job ends. Configure your CI system to upload or otherwise preserve the screenshots folder. The exact setting depends on the CI provider; Cypress’ test organization guide explains how Cypress structures tests, but artifact retention is a separate CI configuration.
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5. Test whether a screenshot can be written manually
Add a manual capture at a useful point in the test:
cy.screenshot('debug-check')Then look for it beneath the effective screenshotsFolder. A manual capture can help reveal a path or write-access problem, but a successful manual screenshot does not prove that automatic failure capture is enabled.
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Quick troubleshooting checklist
- No automatic capture: verify that the test runs with
cypress run, not onlycypress open. - Capture option disabled: inspect the active config file and any
--configoverrides forscreenshotOnRunFailure: false. - Folder seems empty: check the configured
screenshotsFolderand search its spec-relative subfolders for(failed)filenames and retry attempt markers. - Older files disappeared: check
trashAssetsBeforeRuns; its default cleanup applies before a run. - File exists locally but not in CI results: configure the CI job to upload or preserve the folder.
- Need to isolate the output path: add
cy.screenshot('debug-check')and inspect the configured folder.
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If what you need is a screenshot of a website rather than Cypress’ own failed-test artifact, ScreenshotNeo can return an image or PDF with one GET request. Its API is not a replacement for Cypress failure screenshots: it captures a URL, while Cypress captures the state of the app during a test.
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