To connect a new Amazon Echo to Wi-Fi, plug it in, then open the Alexa app and go to Devices > Add Device > Amazon Echo. Choose the matching device family and follow the prompts. If an Echo without a screen is already set up, change its saved network in the app instead. Screen-equipped models use their on-device Wi-Fi settings.
Before you start
Have the Echo and its power adapter, a phone or other internet-ready mobile device with the Alexa app, an Amazon account, and your Wi-Fi network name and password ready. Amazon lists these prerequisites for the Echo Spot (2024 release); check your model’s instructions for any device-specific details. Amazon Echo setup help
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Install or update the Alexa app before setup. Menu labels and steps can vary by model, so use the matching instructions if your device’s screen differs.
Set up a new Echo and connect it to Wi-Fi
- Plug in the Echo and wait for it to power on.
- Open the Alexa app and select Devices > Add Device > Amazon Echo.
- Choose the device family that matches your Echo, then follow the app’s prompts to register it and connect it to Wi-Fi.
Amazon’s general setup instructions cover Echo, Echo Dot, Echo Dot with clock, and Echo Dot Kids. Other models may have separate instructions. The Echo Spot (2024 release), for example, can start guided setup when you scan the QR code shown on its screen; you can also start manually from Add Device. The app guides the Wi-Fi connection and software update. General Echo setup · Echo Spot (2024 release) setup
#1 Best Overall
- Your favorite music and content – Play music, audiobooks, and podcasts from Amazon Music, Apple Music, Spotify and others or via Bluetooth throughout your home.
- Alexa is happy to help – Ask Alexa for weather updates and to set hands-free timers, get answers to your questions and even hear jokes. Need a few extra minutes in the morning? Just tap your Echo Dot to snooze your alarm.
- Keep your home comfortable – Control compatible smart home devices with your voice and routines triggered by built-in motion or indoor temperature sensors. Create routines to automatically turn on lights when you walk into a room, or start a fan if the inside temperature goes above your comfort zone.
- Do more with device pairing – Fill your home with music using compatible Echo devices in different rooms, or create a home theatre system with Fire TV.
- Say goodbye to drop-offs and buffering - With eero Built-in, Echo Dot doubles as a mesh wifi extender, adding up to 1,000 sq. ft. of wifi coverage to your existing eero network.
Change Wi-Fi on an Echo that is already set up
Echo devices without a screen
- In the Alexa app, open Devices and select the Echo.
- Open Device Settings > Change or remove a Wi-Fi network.
- Choose a previously connected network or select Join another Wi-Fi Network, then follow the app’s prompts.
Amazon’s instructions for updating Echo Wi-Fi settings give this path for devices without screens.
Echo devices with a screen
Use the Wi-Fi settings on the device itself and follow its instructions; the app path above is not universal. For the Echo Spot (2024 release), Amazon describes selecting the Wi-Fi Off icon on the screen, scanning the QR code, and opening the link to start Wi-Fi settings in the app. Echo Spot (2024 release) Wi-Fi setup
Rank #2
- Your favorite music and content – Play music, audiobooks, and podcasts from Amazon Music, Apple Music, Spotify and others or via Bluetooth throughout your home.
- Alexa is happy to help – Ask Alexa for weather updates and to set hands-free timers, get answers to your questions and even hear jokes. Need a few extra minutes in the morning? Just tap your Echo Dot to snooze your alarm.
- Keep your home comfortable – Control compatible smart home devices with your voice and routines triggered by built-in motion or indoor temperature sensors. Create routines to automatically turn on lights when you walk into a room, or start a fan if the inside temperature goes above your comfort zone.
- Do more with device pairing – Fill your home with music using compatible Echo devices in different rooms, or create a home theatre system with Fire TV.
- Say goodbye to drop-offs and buffering - With eero Built-in, Echo Dot doubles as a mesh wifi extender, adding up to 1,000 sq. ft. of wifi coverage to your existing eero network.
Check whether your Wi-Fi network is compatible
Amazon says Echo devices connect to common home Wi-Fi networks on 2.4 GHz or 5 GHz using 802.11a/b/g/n. That general guidance does not guarantee compatibility with every router configuration or every Echo model. Amazon also states: “Echo devices can’t connect to ad-hoc (or peer-to-peer) networks.” Amazon’s Echo Wi-Fi settings guidance
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1Fix the driver behind crashes, sound loss and screen glitches2Repair Windows errors before they cause bigger problems3Scan for outdated or missing drivers - takes under a minuteTroubleshoot an Echo that will not connect
Work through these checks in order. If the Alexa app or device menus differ, follow the instructions for your Echo model.
Rank #3
- Meet Echo Dot Max: Experience rich room-filling sound that automatically adapts to your space and fine-tunes playback. Features a built-in smart home hub and Omnisense technology for highly personalized experiences.
- Music to your ears: With nearly 3x the bass versus Echo Dot (2022 release), it fits beautifully in any space, delivering your personal sound stage with deep bass and enhanced clarity. Listen to streaming services, such as Amazon Music, Apple Music, Spotify, and SiriusXM. Encore!
- Do more with device pairing: Connect compatible Echo smart speakers and smart displays in different rooms, or pair with a second Echo Dot Max to enjoy even richer sound
- Simple smart home control: Set routines, pair and control lights, locks, and thousands of smart home devices that work with Alexa without needing a separate smart home hub. With Omnisense technology, you can activate routines via temperature or presence detection.
- Say goodbye to drop-offs and buffering - With eero Built-in, Echo Dot Max doubles as a mesh wifi extender, adding up to 1,000 sq. ft. of wifi coverage to your existing eero network.
- Check whether the internet works on another device. Try a phone or computer on the same Wi-Fi network. If multiple devices cannot connect, the issue may be with the network or internet provider. Amazon Echo Wi-Fi troubleshooting · Amazon setup troubleshooting
- Improve the Echo’s connection to the router. Amazon advises keeping the Echo within 30 feet (10 meters) of the router. Move it away from potential interference such as microwaves, baby monitors, or other electronics. If many devices are connected, temporarily reduce the number and try again. Amazon Echo Wi-Fi troubleshooting
- Recheck the network and password. Enter the Wi-Fi password again. If your router broadcasts separate names for its 2.4 GHz and 5 GHz networks, try connecting to the other band. Amazon Echo Wi-Fi troubleshooting
- Restart the Echo. Unplug it, wait 30 seconds, and plug it back in. Amazon setup troubleshooting
- Update the Alexa app and retry. Amazon recommends using the latest version of the app. If setup still fails, follow the Wi-Fi troubleshooting instructions for your Echo. Amazon setup troubleshooting · Amazon guidance for an Echo that cannot connect
- Use a hotspot as a diagnostic, then consider a reset. Amazon suggests trying a phone hotspot during failed setup and resetting the Echo if the earlier steps do not work. Reset procedures vary by model; use that model’s instructions rather than a universal button sequence. Amazon setup troubleshooting
Use the symptoms to narrow down the cause
- If other devices can use the network but the Echo cannot, revisit the password, placement, possible interference, and band choice.
- If other devices also cannot get online, check or restart the router. Contact your internet provider if service remains unavailable.
- Amazon’s smart-home device error-code help distinguishes a device that connected to the router but has no internet from one that could not connect to the router. That distinction applies to the error codes covered on that page, not necessarily to every Echo setup screen. Amazon smart-home device error codes
When the app menus do not match
Echo setup flows depend on the model and whether it has a screen. Amazon maintains separate setup instructions for many Echo devices, and app labels can change. Find the instructions for your exact model in Amazon’s Echo setup help rather than assuming one menu path works for every device.
Quick Recap
Best Value
- MEET ECHO SPOT - A sleek smart alarm clock with Alexa and big vibrant sound. Ready to help you wake up, wind down, and so much more.
- CUSTOMIZABLE SMART CLOCK - See time, weather, and song titles at a glance, control smart home devices, and more. Personalize your display with your favorite clock face and fun colors.
- BIG VIBRANT SOUND - Enjoy rich sound with clear vocals and deep bass. Just ask Alexa to play music, podcasts, and audiobooks. See song titles and touch to control your music.
- EASE INTO THE DAY - Set up an Alexa routine that gently wakes you with music and gradual light. Glance at the time, check reminders, or ask Alexa for weather updates.
- KEEP YOUR HOME COMFORTABLE - Control compatible smart home devices. Just ask Alexa to turn on lights or touch the screen to dim. Create routines that use motion detection to turn down the thermostat as you head out or open the blinds when you walk into a room.
Rank #4
- Your favorite music and content – Play music, audiobooks, and podcasts from Amazon Music, Apple Music, Spotify and others or via Bluetooth throughout your home.
- Alexa is happy to help – Ask Alexa for weather updates and to set hands-free timers, get answers to your questions and even hear jokes. Need a few extra minutes in the morning? Just tap your Echo Dot to snooze your alarm.
- Keep your home comfortable – Control compatible smart home devices with your voice and routines triggered by built-in motion or indoor temperature sensors. Create routines to automatically turn on lights when you walk into a room, or start a fan if the inside temperature goes above your comfort zone.
- Do more with device pairing – Fill your home with music using compatible Echo devices in different rooms, or create a home theatre system with Fire TV.
- Say goodbye to drop-offs and buffering - With eero Built-in, Echo Dot doubles as a mesh wifi extender, adding up to 1,000 sq. ft. of wifi coverage to your existing eero network.
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