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Giva ChangeManager vs ITSM-NG

Both stand on it change management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Giva ChangeManager

Free trial AndroidAPIiPhone+1

Choose Giva ChangeManager if your organization needs structured change approvals, audit trails, and calendar-based coordination, especially in one of its stated regulated or public-sector audiences. Look elsewhere if you need an AI Copilot within change request entries or a free plan.

Visit Giva ChangeManager

ITSM-NG

Free plan Web

Consider ITSM-NG if your team wants web-based IT service management with CMDB linking and a choice of agent and asset allowances. Compare the minimum commitment periods and excluding-tax prices before selecting a paid tier.

Visit ITSM-NG

The facts

Giva ChangeManagerITSM-NG
Free planA free trialYes
Open sourceNoNot published
Runs onAndroid, API, iPhone, WebWeb
Lowest paid planProfessional: $76 a monthITSM-Pack Essential: €17 a month
Plans published23
MakerNot publishedNot published
Websitegivainc.comitsm-ng.com
On it change management software#14 of 43#18 of 43

Giva ChangeManager: what it does well

  • Configurable workflows include ITIL-aligned defaults.
  • Interactive RFC and weekly calendar views support coordination.
  • Links Giva-tracked hardware and software assets to requests.
  • Supports risk assessment, emergency changes, and audit trails.
  • Includes unlimited routine support, setup assistance, and storage.

What to know first

  • No free plan is offered.
  • At least five licenses are required for either listed plan.
  • Change Request entries do not have an AI Copilot.

ITSM-NG: what it does well

  • Offers a free plan alongside paid tiers.
  • Lists CMDB linking as a capability.
  • Professional and Prime include unlimited users and assets.
  • All paid tiers include 5 GB of storage.

What to know first

  • The Essential plan limits coverage to 100 users and 500 assets.
  • Paid tiers require minimum commitments of three, six, or 12 months.
  • Paid prices are shown excluding tax.

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