Side by side
Fullview Cobrowsing vs Surfly
Both stand on video customer support software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free trial AndroidiPhoneWeb
Fullview combines customer guidance, session diagnostics and recording for browser-based support workflows. Its $489/mo starting price and required web-app script are important considerations for teams evaluating it.
Visit Fullview Cobrowsing
Free plan AndroidAPIiPhone+5
Surfly combines browser-based co-browsing with collaboration controls, several deployment options, and listed business integrations. Check the free-plan session limit, trial process, and mobile-app constraints against your intended use.
Visit SurflyThe facts
| Fullview Cobrowsing | Surfly | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | Not published | Not published |
| Runs on | Android, iPhone, Web | Android, API, iPhone, Linux, Mac, Self-hosted, Web, Windows |
| Lowest paid plan | Free or on request | Free or on request |
| Plans published | 1 | 1 |
| Maker | Not published | Not published |
| Website | fullview.io | surfly.com |
| On video customer support software | #8 of 26 | #4 of 26 |
Fullview Cobrowsing: what it does well
- Customers join without an install or meeting link.
- Agents can view console logs and network data.
- Sessions can be recorded automatically.
- Sensitive information can be masked.
- Integrates with four named helpdesk platforms.
What to know first
- No free plan is listed.
- Pricing starts at $489/mo.
- Freshdesk and Jira integrations are marked as coming soon.
- Teams must add a script to their web application.
Surfly: what it does well
- Participants join in a browser without downloads.
- Includes annotations, e-signatures, video calls, and control switching.
- Offers public cloud, private cloud, and on-premise deployment.
- Lists integrations with Salesforce, Zendesk, and Amazon Connect.
- Free plan allows five sessions per month.
What to know first
- Free plan is limited to five sessions monthly.
- Trial begins with a demo and help from Surfly's team.
- Social media sites are restricted on the free plan and trial.
- Native apps are supported through a WebView only.
Alternatives to Fullview Cobrowsing Alternatives to Surfly The whole list