Side by side
Freshchat vs JivoChat
Both stand on live chat software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan AndroidAPIiPhone+1
Freshchat combines a shared team inbox, channel support and no-code chatbots, with a free option for up to 10 agents. Paid plans start at $19 a month billed annually, and the Enterprise trial lasts 14 days.
Visit Freshchat
Free plan AndroidAPIiPhone+4
JivoChat offers website chat, visitor tracking, and multiple communication options across a range of platforms. The free plan includes five agents, while paid tiers add functions such as telephony, chat routing, and a chat API.
Visit JivoChatThe facts
| Freshchat | JivoChat | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | No |
| Runs on | Android, API, iPhone, Web | Android, API, iPhone, Linux, Mac, Web, Windows |
| Lowest paid plan | Growth: $19 a month | Basic: $28 per agent a month |
| Plans published | 4 | 4 |
| Maker | Freshchat | Not published |
| Website | freshworks.com | jivochat.com |
| On live chat software | #2 of 94 | #6 of 94 |
Freshchat: what it does well
- Free plan supports up to 10 agents.
- Includes web and mobile chat widgets.
- Supports a range of messaging channels.
- Offers a 14-day Enterprise trial without a credit card.
- Mobile apps support agent responses and assignments.
What to know first
- Paid plans start at $19 a month billed annually.
- Trial access lasts 14 days.
- Cancellation takes effect after the current term.
JivoChat: what it does well
- Free plan includes five agents
- Available on web, desktop, and mobile platforms
- Lists 50 integrations
- Includes visitor tracking and omnichannel chat
What to know first
- Paid plans start at $28 per month, billed annually
- The free plan is limited to five agents
Alternatives to Freshchat Alternatives to JivoChat The whole list