FreeITSM vs Hornbill Service Manager

FreeITSM

8.0 #1 in IT Knowledge Base Software

About FreeITSM

Hornbill Service Manager

5.1 #37 in IT Knowledge Base Software

About Hornbill Service Manager
FreeITSMHornbill Service Manager
Free planYes
Free trialNo
Paid fromFree
Open sourceYes
Platformsapi, extension, Linux, macOS, self-hosted, Web, WindowsWeb
Free planYesYes
Risk assessmentYes
Approval workflowsYes
Change calendarYes
Change audit trailYes
Non-IT departmentsYes
Service catalogYes
Workflow automationYes
Employee portalYes
Knowledge baseYes
Asset managementYes
Deploymentcloud

Listed together in Best IT Knowledge Base SoftwareBest IT SLA Management SoftwareBest IT Change Management Software