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Cellphone Serial Number or IMEI: Which Identifier to Use?

A cellphone serial number is the manufacturer’s identifier for a particular device, not necessarily its IMEI. Learn what each number means and where to find it.

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A cellphone serial number is the device manufacturer’s identifier for an individual unit, used in manufacturer records and support. It is not automatically the same as an IMEI: Apple, for example, lists the serial number and IMEI/MEID as separate fields.

What a cellphone serial number means

A manufacturer serial number identifies a particular device in the manufacturer’s support and records systems. It is assigned by the manufacturer, and formats can differ between manufacturers. There is no universal cellphone serial-number format established here, so a serial number should not be assumed to reveal a phone’s model, factory, or production date.

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If a repair, warranty, or support form requests a serial number, enter the field labeled “Serial Number” on the device or in its manufacturer account—not a different identifier just because it also identifies the phone.

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How a serial number differs from an IMEI

An IMEI (International Mobile Equipment Identity) is a 15-digit identifier for a cellular device on a mobile network. GSMA describes its parts as a Type Allocation Code (TAC), a serial-number portion, and a check digit. The word “serial” in that technical description refers to digits embedded in the IMEI; it is not the separate manufacturer serial-number field.

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Identifier What it identifies or does Format established by the sources
Manufacturer serial number A particular unit in the manufacturer’s support and records context Manufacturer-specific; no universal format is established
IMEI A cellular device for mobile-network identification 15 digits: 8-digit TAC, 6-digit serial-number portion, and final check digit
IMEI SV A related IMEI representation that includes software-version digits 16 digits, with two software-version digits in place of the IMEI check digit; not every phone or form uses it
MEID An electronic device identifier associated with CDMA technology devices 14 digits
ESN An electronic device identifier associated with CDMA technology phones 8 or 11 digits

The TAC helps identify a device type or model; it is allocated to manufacturers for compliant device models. MEID and ESN are other identifiers, not alternate names for a manufacturer’s serial number.

How the device identifier differs from a SIM identifier

The IMEI identifies the device, while a SIM identifies a subscription. A mobile network can associate a device identifier with the subscription currently using it, but the two identifiers answer different questions: which handset is involved, versus which subscription is in use.

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Where to find a cellphone serial number or IMEI

On iPhone or iPad

  1. Open Settings > General > About.
  2. Read the separately labeled fields. Apple lists the serial number apart from EID, IMEI/MEID, and ICCID.
  3. If you cannot access Settings, check the original packaging, Finder, Apple Devices or iTunes on a computer, or the device listing in your Apple Account.

Physical markings depend on the model. Some older iPhones show IMEI information on the SIM tray or body; iPhone 14 models and later do not have an IMEI/MEID engraving.

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On other phones

GSMA Device Check says some phones display the IMEI/MEID/ESN when you enter *#06# in the phone app keypad. Some devices also have an identifier on a label behind the back cover or under the battery. Menus and markings vary by manufacturer, model, and region, so consult the phone maker’s instructions for the exact location. Do not treat an IMEI shown this way as the manufacturer serial number unless the device explicitly labels it as such.

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What an IMEI status check can—and cannot—tell you

Operators may block a device’s IMEI after it is reported lost or stolen. A GSMA Device Check result reflects information reported by participating network operators and approved commercial device owners; it is a network-status check, not a standalone ownership certificate. A result cannot by itself prove lawful ownership, guarantee future service, or establish that a handset is genuine.

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Use the identifier the form actually requests

  • Manufacturer support, warranty, or device records: use the manufacturer serial number if the field asks for the serial number.
  • Mobile-network identification or a network block-status check: use the IMEI when requested.
  • Older CDMA-related records: a form may request MEID or ESN; these are distinct identifiers with their own formats.
  • SIM or subscription details: use the SIM-related identifier requested, not the handset’s IMEI or manufacturer serial number.

Check the label beside each number before submitting it. Similar names—and the serial-number portion within an IMEI—do not make these fields interchangeable.

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Sources

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