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Scan for outdated or missing drivers - takes under a minuteDriver Scan →Clear out junk files and repair common Windows errorsFree Scan →Yes, but whether you can speak through the watch depends on the model. Versa 3 and Versa 4 support calls through the watch’s built-in microphone and speaker once on-wrist calling is set up. Other Versa models can show an incoming-call alert and let you accept or reject it, but accepting may answer the call on your nearby phone instead.
First, check which Versa you have
“Answering” a call can mean either accepting a call alert or carrying on the conversation through the watch. Those are separate functions. Google’s on-wrist calling instructions name Versa 3 and Versa 4 as models that can take calls from the wrist using their built-in speaker and microphone.
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Fitbit’s call notification guidance says Versa-series watches can accept or reject incoming calls. On a model without on-wrist calling, accepting the alert answers the call on the connected phone; it does not make the watch the conversation’s audio device. Check the model name in the Google Health app or the watch’s device settings before following setup instructions.
| Model or situation | What happens when you accept a call | Audio route |
|---|---|---|
| Versa model other than Versa 3 or Versa 4 | The watch can show a call alert and accept or reject it. | The call is answered on the nearby phone, rather than through the watch. |
| Versa 3 | Can take calls from the wrist after on-wrist calling is set up. | Watch microphone and speaker. |
| Versa 4 | Can take calls from the wrist after on-wrist calling is set up. | Watch microphone and speaker. |
Set up on-wrist calls on Versa 3 or Versa 4
If you did not configure the feature while connecting your account, Google directs users to start in the Google Home app. Follow the current prompts for your phone’s operating system; screens and labels can change.
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- Use Amazon Alexa Built in to get quick news and information, check the weather, set timers and alarms, control your smart home devices and more all through the sound of your voice (third party app may be required; Amazon Alexa not available in all countries)
- Based on your heart rate, time asleep and restlessness, Sleep Score helps you better understand your sleep quality each night; Also track your time in light, deep and REM sleep stages and get personal insights
- Control your Spotify app, download Pandora stations and add Deezer playlists plus store and play 300+ songs on your wrist (subscription required; Pandora is US only)
- With a larger display and an always on option, your information’s always a quick glance away (always on display requires more frequent charging)
- Track heart rate 24/ 7, steps, distance, calories burned, hourly activity, active minutes and floors climbed. Syncing range - up to 6.1 metres
- Open the Google Home app, go to Connections, select your Fitbit device, and choose On-Wrist Calls.
- Follow the prompts and approve the requested permissions and Bluetooth pairing.
- On iPhone, open the phone’s Bluetooth settings when prompted, select the Fitbit Calls or Controls pairing, and confirm that the matching number appears on both the phone and watch. Return to the app to finish.
- On Android, complete the pairing flow requested by the app. If using a Versa 3 and no pairing prompt appears, open the watch’s Settings > Vibration & Audio > On-wrist calls, select Versa 3 Controls/Calls, and pair that entry in the phone’s Bluetooth settings.
The watch may need the latest firmware for on-wrist calling. For current steps, consult Google’s setup guide if the labels on your device differ.
Answer and talk through the watch
When a call comes in on a supported Versa, tap the green phone icon to answer. Keep the phone nearby and leave the Google Health app running in the background; speak into the watch and listen through its speaker. Google notes that if you answer on the phone, you cannot then switch that call to the watch.
If calls still go to the phone or the watch will not connect
For on-wrist calls, Google recommends checking these items:
Do these 3 things before closing this tab:
1Fix the driver behind crashes, sound loss and screen glitches2Clear out junk files and repair common Windows errors3Scan for outdated or missing drivers - takes under a minuteRank #2
- Use Amazon Alexa Built in to get quick news and information, check the weather, set timers and alarms, control your smart home devices and more all through the sound of your voice (third party app may be required; Amazon Alexa not available in all countries)
- Based on your heart rate, time asleep and restlessness, Sleep Score helps you better understand your sleep quality each night. Also track your time in light, deep and REM sleep stages and get personal insights
- Control your Spotify app, download Pandora stations and add Deezer playlists—plus store and play 300+ songs on your wrist (subscription required; Pandora is US only)
- With a larger display and an always on option, your information’s always a quick glance away (always on display requires more frequent charging)
- Track heart rate 24/ 7, steps, distance, calories burned, hourly activity, active minutes and floors climbed
- Update the Google Health app and the Fitbit device.
- Keep the phone within 30 feet (10 meters), with the app running in the background.
- Make sure phone-call notifications are enabled.
- Toggle Bluetooth off and on on the phone, then restart the watch.
- If connection still fails, remove the Fitbit’s Calls or Controls entry from the phone’s Bluetooth device list, then set up on-wrist calling again.
The watch’s Calls or Controls Bluetooth entry may show “Not Connected” between calls and reconnect automatically when a call arrives. Google also says on-wrist calling requires more frequent charging.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.If you only need call alerts
For basic call notifications, the watch vibrates and displays the caller’s name or number. On Versa-series devices, tap the green phone icon to accept or the red phone icon to reject. The call’s audio may still come from the phone, depending on your Versa model; accepting the alert alone does not establish that your watch supports on-wrist conversation.
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