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Browse AI Refund Policy and How to Cancel Your Subscription

Browse AI cancellation stops renewal at the end of the billing cycle. Refunds require a separate support request and depend on the policy conditions.
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To stop future Browse AI charges, cancel in the account’s Billing area; cancellation and a refund are separate requests. If you meet one of Browse AI’s published refund conditions, email support from the email address used to sign up after cancelling. The steps and policy below reflect Browse AI’s linked help pages as of October 3, 2026.

How to cancel a Browse AI subscription

  1. Sign in to Browse AI with an account that has Admin or Owner billing permissions. Only those roles can view and manage subscription plans; members on a free workspace cannot.
  2. Open Billing, then select Cancel Subscription.
  3. Choose a cancellation reason. Browse AI’s guide says a reason is required.
  4. Select Cancel Subscription Renewal to confirm. These labels and steps are from Browse AI’s subscription guide; they may change, so check the current official instructions if the dashboard differs.

Cancellation stops the next renewal, but the subscription remains active through the end of the current billing cycle. The dashboard indicates remaining credits and their expiration. Browse AI says robots, task history and integrations are saved, and that you can resubscribe later. Its guide says pausing is not available; cancellation is the stated way to stop future subscription payments.

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When Browse AI says it may issue a refund

Browse AI’s refund policy, published March 13, 2026, describes refunds for up to 60 days in specific situations—not a blanket 60-day satisfaction guarantee. Check which case applies before contacting support.

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Situation Published condition
Recent renewal you forgot to cancel If the subscription renewed once or twice within the last 60 days and you have not used credits since, Browse AI says it will refund those renewals in full.
New annual subscription If purchased within the past 30 days, you could not get the software to work, and you reported the issue to Customer Support without resolution, Browse AI says it will issue a full refund.
New monthly subscription If you tried the software within the past 14 days without success and reported the issue to Customer Support without resolution, Browse AI says it will issue a full refund.

Browse AI says it may decline a request or offer a prorated refund if it believes substantial credits were successfully used and the policy was abused. Review the official refund policy for its full terms.

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Logitech M185 Compact Ambidextrous 2.4 GHz Wireless Mouse - Swift Grey | Ambidextrous mouse with 2.4 GHz USB-A Nano Receiver, Optical Tracking, 12-Months Battery Life, PC, Mac, Laptop compatible
  • Compact Mouse: With a comfortable and contoured shape, this Logitech ambidextrous wireless mouse feels great in either right or left hand and is far superior to a touchpad
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  • Better than touchpad: Get more done by adding M185 to your laptop; according to a recent study, laptop users who chose this mouse over a touchpad were 50% more productive (3) and worked 30% faster (4)

How to request a refund

  1. Cancel the subscription through Billing using the steps above. Do not treat cancellation itself as a refund request.
  2. Email Browse AI support from the same email address you used to sign up.
  3. Identify the relevant payment or renewal and explain why you believe the published condition applies. For a failed-use request, describe what you were trying to automate, what challenges you encountered, and—where relevant—include links to the affected robots. The policy requires that you have already reported a failed-use issue to support without resolution.

Browse AI says refund requests are handled manually and that it usually responds within 2–3 business days. It says it will honor the request based on the date sent if its response is late. Payments use Stripe; Browse AI estimates 5–10 business days for a refund to reach the customer’s bank. These are company-published estimates, not guarantees of when a particular bank will post funds.

Cancellation, deletion and other billing changes

Deleting the account does not cancel billing

Account deletion is separate from subscription cancellation. Browse AI’s deletion guide, published August 14, 2026, explicitly cautions that deleting an account does not automatically cancel an active subscription. Paid users should cancel first if they want to prevent renewal; the guide says paid users should contact support to process deletion. See Browse AI’s account deletion instructions.

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Logitech G305 Lightspeed Wireless Gaming Mouse - Black | 12,000 DPI, Lightweight, 6 Programmable Buttons, 250h Battery, On-Board Memory, Compatible with PC and Mac
  • The next-generation optical HERO sensor delivers incredible performance and up to 10x the power efficiency over previous generations, with 400 IPS precision and up to 12,000 DPI sensitivity
  • Ultra-fast LIGHTSPEED wireless technology gives you a lag-free gaming experience, delivering incredible responsiveness and reliability with 1 ms report rate for competition-level performance
  • G305 wireless mouse boasts an incredible 250 hours of continuous gameplay on just 1 AA battery; switch to Endurance mode via Logitech G HUB software and extend battery life up to 9 months
  • Wireless does not have to mean heavy, G305 lightweight mouse provides high maneuverability coming in at only 3.4 oz thanks to efficient lightweight mechanical design and ultra-efficient battery usage
  • The durable, compact design with built-in nano receiver storage makes G305 not just a great portable desktop mouse, but also a great laptop travel companion, use with a gaming laptop and play anywhere

Changing tiers is not a cancellation or refund

Browse AI’s subscription-change guide says a tier change charges the full price of the new plan immediately, carries remaining credits into the new plan’s allowance for the current cycle, and resets the billing date. Those terms describe upgrades and downgrades, not cancellation credits or a promise of a prorated refund. See the subscription-change guide.

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Check current pricing separately

Browse AI’s pricing page describes a free option and paid plans and refers to possible satisfaction-guarantee or full refunds under the conditions in its policy. Pricing is dynamic; check the current pricing page rather than relying on an older quoted amount.

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Logitech M185 Compact Ambidextrous Wireless Mouse with Rubber Grips - Blue
  • Compact Mouse: With a comfortable and contoured shape, this Logitech ambidextrous wireless mouse feels great in either right or left hand and is far superior to a touchpad
  • Durable and Reliable: This USB wireless mouse features a line-by-line scroll wheel, up to 1 year of battery life (2) thanks to a smart sleep mode function, and comes with the included AA battery
  • Universal Compatibility: Your Logitech mouse works with your Windows PC, Mac, or laptop, so no matter what type of computer you own today or buy tomorrow your mouse will be compatible
  • Plug and Play Simplicity: Just plug in the tiny nano USB receiver and start working in seconds with a strong, reliable connection to your wireless computer mouse up to 33 feet / 10 m (5)
  • Better than touchpad: Get more done by adding M185 to your laptop; according to a recent study, laptop users who chose this mouse over a touchpad were 50% more productive (3) and worked 30% faster (4)

Or skip the browser setup

For a different task—capturing a webpage as an image or PDF—ScreenshotNeo is a website screenshot API and MCP server. It is not a Browse AI cancellation or refund service.

One GET request returns a screenshot; this cURL example saves a WebP capture. See the ScreenshotNeo API documentation for options and setup.

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Amazon Basics 3-Button USB Wired Mouse with Responsive Tracking, Plug & Play, Compatible with Windows and Mac, Black
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  • USB-A wired connection; if existing device only supports USB-C, an additional adapter will be required
  • High-definition (1000 dpi) optical tracking ensures responsive cursor control for precise tracking and easy text selection
  • 3 buttons offer effortless fingertip control
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curl -G "https://api.screenshotneo.com/v1/shot" -d access_key=YOUR_API_KEY --data-urlencode url=https://stripe.com -o shot.webp
  • It accepts cookie/consent banners like a visitor and removes 60+ known consent platforms, newsletter popups and chat widgets before capture; each step can be turned off.
  • Bot checks/CAPTCHAs, blank pages, timeouts, failed loads and cache hits cost nothing; response headers identify the page verdict and whether it was billed.
  • An MCP server provides take_screenshot, get_page_info and capture_pdf tools for Claude, Cursor and other MCP clients.
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Sign up for ScreenshotNeo’s free plan for 1,000 screenshots a month with no card.

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Frequently Asked Questions

Can I cancel Browse AI by deleting my account?

No. Account deletion does not automatically cancel an active subscription; cancel separately through Billing first.

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Acer Wireless Mouse for Laptop, 2.4GHz Computer Mouse 3 Adjustable 1600 DPI | Office Cordless USB Mice with USBA Receiver, 6 Buttons, Medium to Large Sized Hands Compatible with PC, Laptop, Desktop
  • 【Plug and Play for Home/Office/School】The wireless computer mouse features 2.4GHz connectivity, delivering a stable, interference-free connection up to 32ft. Designed for 𝐦𝐞𝐝𝐢𝐮𝐦 𝐭𝐨 𝐥𝐚𝐫𝐠𝐞 𝐬𝐢𝐳𝐞𝐝 𝐡𝐚𝐧𝐝𝐬, it ensures comfortable use all day. Simply plug in the USB-A receiver for instant pairing—no drivers needed. 📌📌 If the mouse isn’t suitable, place the USB receiver in the battery compartment and return both.
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  • 【Effortless Browsing】Equipped with forward and backward buttons, this computer mice streamlines your workflow, making it easy to navigate through web pages and files with a simple click. 📌Side button does not work on Mac.
  • 【Visible Indicator Light】 The pc mouse features a visual indicator for DPI levels and low battery alerts. The red light flashes once for 800 DPI, twice for 1200 DPI, and three times for 1600 DPI. When the battery level is below 10%, the light flashes red until the mouse is completely out of power.
  • 【Click to Wake】With smart sleep mode, it saves power by standby after 10 inactive minutes, just 2-3 clicks to wake. This efficient design delivers 3x longer battery life than motion-wake mice. Engineered for durability, its buttons and scroll wheel are tested for 10 million clicks, ensuring long-term reliability and consistent performance.

Does Browse AI offer an automatic 60-day refund?

No. The stated refund windows apply to specific cases and have conditions; they are not a general 60-day refund promise.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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