Best Customer Journey Analytics Software in 2026
Updated
34ranked
0free plans on this page
$55/molowest paid tier
11 Oct 2026last checked
0 of 3 with known pricing have a free tier;0 apps show full bars: free, open, on most devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 26 | CXMEngineWeb | One bar | 1 of 6 | 4.9 | |||
| 27 | cxomniWeb | One bar | No | 1 of 6 | €2,000/mo | 4.9 | |
| 28 | FoxMetricsWeb · API | One bar | 1 of 6 | 4.9 | |||
| 29 | Joulica Customer Journey AnalyticsWeb · API | One bar | 1 of 6 | 4.9 | |||
| 30 | NiCE Customer Journey Analytics | One bar | 4.9 | ||||
| 31 | Zendesk GuideWeb | One bar | No | 1 of 6 | $55/mo | 4.9 | |
| 32 | WoopraAPI | One bar | No | 0 of 6 | $999/mo | 4.8 | |
| 33 | Adobe Customer Journey Analytics | No signal | 4.7 | ||||
| 34 | Sprinklr Service | No signal | 4.6 |
Compare all 9 in a table
| # | App | Score | Free plan | Paid from | Channel coverage | Journey mapping |
|---|---|---|---|---|---|---|
| 26 | CXMEngine | 4.9 | No | omnichannel | Yes | |
| 27 | cxomni | 4.9 | No | |||
| 28 | FoxMetrics | 4.9 | No | omnichannel | Yes | |
| 29 | Joulica Customer Journey Analytics | 4.9 | No | omnichannel | Yes | |
| 30 | NiCE Customer Journey Analytics | 4.9 | No | omnichannel | Yes | |
| 31 | Zendesk Guide | 4.9 | No | 55 /mo | ||
| 32 | Woopra | 4.8 | No | 999 /mo | ||
| 33 | Adobe Customer Journey Analytics | 4.7 | No | |||
| 34 | Sprinklr Service | 4.6 | No |
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