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One free scan finds every outdated or missing driver and matches the right update for your exact hardware.Free scan · exact hardware matchAtlassian Cloud is the better fit when you want Atlassian to operate the hosting platform; Data Center is the better fit when your organization needs—and can staff—the direct operation of its own deployment. Neither choice is automatically more secure or compliant. The right comparison is between the controls your requirements demand and the controls your team can implement, maintain, and prove.
What changes between Cloud and Data Center?
The main difference is who operates and secures the hosting environment. In Cloud, Atlassian runs the hosted platform and the infrastructure it documents; your organization remains responsible for its users, information, app choices, and compliant use. With Data Center, your organization operates the deployment and its hosting infrastructure, while Atlassian supplies the software and application-level security fixes.
| Decision area | Atlassian Cloud | Atlassian Data Center | What to establish |
|---|---|---|---|
| Hosting and infrastructure | Atlassian operates the hosted platform and underlying environment described in its security materials. | Your organization operates the deployment and self-managed hardware or chosen hosting infrastructure. | Assign owners for infrastructure, system patching, monitoring, backups, disaster recovery, and incident response. |
| Security operations | Atlassian operates documented service and platform controls; your organization manages customer-side access, content, apps, and policy. | Your administrators must secure and operate the environment as well as configure the product securely. | Can your team consistently implement the required controls and retain evidence that they are working? |
| Encryption and isolation | Atlassian describes encryption for listed Cloud services and logical separation in its multi-tenant architecture. | Your organization chooses, configures, and operates encryption and access controls for its environment. | Include attachments, integrations, backups, and logs in the data-flow and key-management review. |
| Infrastructure control | You have less direct control over the underlying hosting environment; product and administrative controls are delivered through the service. | You have more direct operational control over deployment and infrastructure choices, along with responsibility for securing them. | Identify whether the requirement concerns network boundaries, data handling, architecture, or something that a Cloud setting or contract could address. |
| Data location | Residency is available for specified products and regions, subject to product-specific data scope. | Your organization chooses where to deploy and host, subject to its infrastructure and legal constraints. | Determine whether the rule requires residency, limits on processing, or restrictions on support access and subprocessors. |
| Compliance evidence | Atlassian maintains Cloud compliance materials, but program scope differs by product. | Running Atlassian software does not certify your environment or operational practices. | Match product, plan, deployment, region, data use, and audit period to the actual obligation. |
This is a responsibility comparison, not a measured security-outcome ranking. The reviewed Atlassian materials do not establish that either deployment has a lower breach rate.
What security controls does Atlassian document for Cloud?
Shared infrastructure with logical tenant separation
Atlassian says it uses AWS as a Cloud service provider and operates a multi-tenant architecture: a service can serve multiple customers on shared infrastructure. Atlassian describes logical tenant separation, including tenant-context mechanisms for Jira and Confluence; this is not the same as physically dedicated infrastructure for each customer. See Atlassian’s Security Practices and its Cloud architecture and operational practices.
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Encryption described in Atlassian’s materials
Atlassian says customer data transmitted over public networks is protected with TLS 1.2 or higher and Perfect Forward Secrecy. Its documentation also describes AES-256 full-disk encryption at rest for drives holding data and attachments for listed Cloud products, with key management referencing the underlying cloud provider’s KMS. These are vendor-published controls; product and data scope matter, and they do not establish the configuration of a particular customer’s identity, apps, integrations, or use.
Atlassian’s Technical and Organisational Security Measures, effective October 7, 2025, also describe least-privilege access, role-based controls, logging and monitoring, and annual external and internal audits. Treat these as Atlassian’s stated organizational measures, not as proof that a customer meets a particular regulation.
What does Data Center put on your team?
Data Center gives the customer more direct say over where and how the deployment runs, but that control comes with ongoing operating duties. Atlassian’s Data Center security checklist and shared responsibilities says Atlassian does not take responsibility for self-managed hardware infrastructure. Atlassian supplies secure product releases, application-level security fixes, built-in features, and configuration guidance; administrators must apply fixes promptly and operate the deployment securely.
- Place systems on appropriately protected private networks and configure network boundaries, including WAFs or VPNs where required by your design.
- Apply released security fixes promptly and keep the operating system, hosting platform, and Atlassian applications within your maintenance process.
- Configure identity and access controls, including SSO and MFA where required by policy.
- Implement encryption appropriate to the data and architecture, and manage access to keys and sensitive stores.
- Run and test regular backups, and define recovery responsibilities and targets.
- Conduct security audits and retain evidence for the controls your organization is responsible for.
The precise design depends on your hosting arrangement and product configuration. A self-managed deployment is not secure merely because it is inside your network: the controls must be implemented, maintained, and checked.
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Can Jira or Confluence data stay in a chosen region?
Atlassian’s Cloud architecture page currently lists residency for Jira, Jira Service Management, Jira Product Discovery, and Confluence in 11 regions: US, EU, UK, Australia, Canada, Germany, India, Japan, Singapore, South Korea, and Switzerland. This availability is for those products, and the data covered depends on each product’s documented in-scope data. Check the live Cloud architecture and operational practices page and the applicable product documentation when evaluating a specific deployment; region availability and scope can change.
Residency is not a blanket promise that every related operation happens exclusively in that location. Before treating a region selection as satisfying a rule, identify whether the rule also limits processing, backups, support access, subprocessors, or data transfers. Data Center lets the customer select where to host, but the organization must still account for its chosen infrastructure and applicable legal constraints.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Does Atlassian Cloud meet your compliance requirements?
There is no useful yes-or-no answer without naming the standard and exact service in scope. Atlassian says compliance scope varies by product and program, and may change with rollouts or acquisitions. A certification or attestation for one service does not automatically cover every Atlassian product, plan, feature, region, or customer configuration.
- Identify the applicable regulation, contractual obligation, and required control evidence.
- Pin down the Atlassian product, plan, features, data categories, region, and third-party apps that will be used.
- Retrieve the current attestation or report for that exact service and review its scope and audit period through Atlassian’s Compliance FAQ and current Trust resources.
- Map the vendor’s controls to your own responsibilities, including identity, permissions, app governance, data handling, and any required customer evidence.
Atlassian’s Compliance FAQ states that its SOC 2 Type 2 reports cover a 12-month reporting period running from October 1 through September 30. That describes the stated reporting period; it does not mean every report applies to every product or satisfies a buyer’s obligations. Data Center requires the same careful mapping: control over infrastructure does not itself establish compliance.
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What control do you retain in Cloud?
Moving to Cloud reduces direct control over the underlying hosting infrastructure, but it does not hand over all security decisions. Your organization still governs who can access the service, what information users place in it, which Marketplace apps and integrations are trusted, and whether use complies with organizational policy.
Atlassian points to Atlassian Guard for organization-wide identity capabilities, including connecting an identity provider, enforcing SSO and MFA, and managing external-user security. Feature availability and packaging can depend on the plan, so verify current requirements through Atlassian’s comprehensive data protection information. For either deployment, assess Marketplace apps as a separate security boundary: an app may access or process data under its own practices, and Atlassian’s platform controls do not automatically validate those practices.
How to choose between the deployment models
Cloud is a stronger fit when
- You want Atlassian to operate the hosted platform and do not need direct administration of the underlying infrastructure.
- Your organization can meet location, identity, app, and compliance requirements using the specific Cloud products and controls available to it.
- You prefer to focus internal effort on customer-side governance rather than operating the hosting stack.
Data Center is a stronger fit when
- You have a defined need for direct control of hosting or network architecture that cannot be met by the Cloud service and its available controls.
- Your organization can staff infrastructure operations, patching, access management, encryption, backup, monitoring, and audit work on an ongoing basis.
- You can provide evidence for both the Atlassian application configuration and the infrastructure and processes you operate.
Before committing, write down the exact control requirement rather than treating “more control” as a single objective. Infrastructure location, identity policy, data residency, application configuration, and audit evidence are distinct concerns and may point to different answers.
Procurement and migration checks
- List every Atlassian product, plan, feature, integration, and Marketplace app in scope.
- Classify the data and document applicable jurisdictional, contractual, and regulatory restrictions.
- Confirm whether the requirement is residency or also covers processing, backups, support access, or subprocessors.
- Assign an owner for each control: Atlassian-operated, customer-operated, or app-provider-operated.
- Review current compliance reports for the exact service and period, and record any gaps against your obligations.
- For Cloud, verify identity feature availability and app data access. For Data Center, confirm staffing and processes for infrastructure security, patching, backups, and audits.
Atlassian’s security and compliance migration guidance likewise directs customers to evaluate shared responsibility, app security and privacy, residency, and current compliance attestations before migrating.
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