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Zipper

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What Zipper is

Zipper is a studio management platform for boutique fitness businesses that combines booking, payments, website, client management, and marketing tools. Studios can schedule classes, appointments, events, series classes, and multi-day programs. Every plan includes forms and waivers, point of sale, gift cards, promo codes, reporting, email marketing, marketing automations, outbound SMS automation, and in-app announcements. Google Calendar and ClassPass are listed on every plan; other named connections include Facebook Pages, Instagram, LinkedIn, Google Business, Calendly, Jobber, and Twilio. Zipper uses Stripe for payment processing, with standard fees of 2.9%–3.4% + $0.30 per transaction. Plans start at $118 a month billed annually, and Starter also has a 1% platform fee. Customers can export their data anytime, and Zipper says it does not sell customer data. Staff and clients can add the web experience to an iPhone or Android home screen without an app-store download. Listed customer types include Pilates, yoga, personal training, sauna and cold plunge, martial arts, and dance studios.

Who it suits

Zipper suits boutique fitness and other studio businesses that need booking, client management, payments, and marketing tools. Its plans and support options may also suit studios comparing needs by staff seats, active clients, or location count.

What it does well

  • Schedules classes, appointments, events, and multi-day programs.
  • Every plan includes marketing and reporting tools.
  • Google Calendar and ClassPass integrations are listed on every plan.
  • Customers can export their data anytime.
  • Available on Android, iOS, and web.

What to know first

  • No free plan is listed.
  • Starter costs $118 a month billed annually.
  • Starter has a 1% platform fee.
  • Stripe transaction fees are 2.9%–3.4% + $0.30.

Limits

Starter allows one admin seat, two instructor seats, and up to 150 active clients, with a 1% platform fee. Studio allows up to 400 active clients and Growth up to 1,000; Multi has unlimited active clients and is quoted by location and needs.

Plans

PlanBilled and limitsPrice
StarterBilled $1,416 once a year; save 15% versus month-to-month · 1 admin seat · 2 instructor seats · up to 150 active clients · 1% platform fee · classes, appointments and events · website builder and hosting · CRM, forms and waivers · email and SMS automation · email support$118 a month
StudioBilled $3,048 once a year; save 15% versus month-to-month · 3 admin seats · unlimited instructor seats · up to 400 active clients · 0% platform fee · custom-built website · substitution management · payroll and commission reporting · staff clock in/out · kiosk check-in · waitlist and no-show automation · email and text support$254 a month
GrowthBilled $5,088 once a year; save 15% versus month-to-month · Unlimited admin and instructor seats · up to 1,000 active clients · second location · 0% platform fee · cross-location booking and reporting · cohort retention, LTV and revenue forecasting · custom roles · failed-payment recovery · API access and OpenAPI specification · priority support$424 a month
MultiCustom quote; volume pricing per location · Three or more locations or franchise system · unlimited active clients · unlimited admin and instructor seats · franchise roll-up reporting · regional and owner-level permissions · SLA and custom terms · dedicated support teamOn request

As joinzipper.com lists them, read 21 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the Zipper website.
  2. Choose Starter, Studio, or Growth, or request a quote for Multi.
  3. Set up your studio's classes, appointments, events, series, or multi-day programs.
  4. Use the included client, payment, and marketing tools.
  5. Connect Google Calendar or ClassPass, or use another listed integration.
  6. Add the web experience to an iPhone or Android home screen if useful.

Verdict

Zipper combines studio scheduling and client tools with payments and marketing, with mobile access through its web experience. Compare the annual plan price, platform fee, and Stripe fees against the needs of your studio.

Questions

How much does Zipper cost?

Starter is $118 a month, billed annually as $1,416 once a year. Studio is $254 a month, billed annually as $3,048 once a year, and Growth is $424 a month, billed annually as $5,088 once a year. Each listed annual rate saves 15% versus month-to-month.

Is there a free plan?

No. Zipper is a paid service, starting at $118 a month when billed annually.

What platforms can I use?

Zipper lists Android, iOS, and web. Staff and clients can add its web experience to an iPhone or Android home screen without downloading an app from an app store.

What payment fees apply?

Zipper uses Stripe. Its pricing page states standard Stripe fees of 2.9%–3.4% + $0.30 per transaction.

What integrations are listed?

Google Calendar and ClassPass are listed on every plan. Other connections include Facebook Pages, Instagram, LinkedIn, Google Business, Calendly, Jobber, and Twilio.

What support comes with the plans?

Starter includes email support with a 24-hour reply. Studio adds text support, Growth adds a dedicated onboarding representative and priority support, and Multi includes a dedicated support team.

Facts from Zipper's own pages

Additional texting cost
Two-way texting is available through Quo for approximately $20/mo per phone line plus $0.01 per text; outbound texting is included on every plan. · joinzipper.com, 8 Oct 2026
AI functions
Zipper provides an AI assistant that answers questions about studio data and an AI-assisted front desk for lead and client questions. · joinzipper.com, 21 Oct 2026
API
The public API uses API tokens and currently exposes roster reads and updates, customer notes and date-filtered reports. · help.joinzipper.com, 21 Oct 2026
API availability
API access and the OpenAPI specification are listed as Growth-plan features rather than Starter or Studio features. · joinzipper.com, 21 Oct 2026
Appointment management
Studios can offer self-booked private, duet, trio and other semi-private appointments alongside classes and events. · joinzipper.com, 21 Oct 2026
Branded client app
Each plan includes a branded booking app that clients install from their studio URL by adding the web app to an iOS or Android home screen. · joinzipper.com, 21 Oct 2026
Business features
Features listed on every plan include client management, forms and waivers, point of sale, gift cards, promo codes, and reporting. · joinzipper.com, 8 Oct 2026
Class management
The platform supports recurring classes, booking windows, capacity controls, waitlists, attendance and class packs. · joinzipper.com, 21 Oct 2026
Company headquarters
LinkedIn lists Boulder, Colorado as the headquarters. · linkedin.com, 21 Oct 2026
Company size
LinkedIn lists Zipper Boutique Fitness Software as a privately held company with 2–10 employees. · linkedin.com, 21 Oct 2026
Compliance reports
Zipper says ISO 27001, ISO 27017, ISO 27018, ISO 27701 certificates and SOC 1, SOC 2 and SOC 3 reports can be provided under an NDA. · joinzipper.com, 21 Oct 2026
CRM
The CRM stores leads, clients and members with tags, notes, custom fields, family relationships and import tools. · help.joinzipper.com, 21 Oct 2026
Data control
The pricing page says customers can export their data anytime and that Zipper does not sell customer data. · joinzipper.com, 8 Oct 2026
Data portability
The FAQ says customers own their data, can export it at any time and Zipper does not sell it. · joinzipper.com, 21 Oct 2026
Developer documentation
API documentation includes Swagger UI, a downloadable OpenAPI YAML specification and example requests. · help.joinzipper.com, 21 Oct 2026
Documentation depth
The help center lists 102 step-by-step articles, 26 FAQs and 26 feature-capability guides. · help.joinzipper.com, 21 Oct 2026
Founded
LinkedIn lists the company as founded in 2022. · linkedin.com, 21 Oct 2026
Integrations
Official integration documentation names Facebook Pages, Instagram, LinkedIn, Google Business, Calendly, Jobber and Twilio connections. · help.joinzipper.com, 21 Oct 2026
Legal entity
The GDPR data-processing addendum identifies the contracting company as Zipper Athletics, Inc. · joinzipper.com, 21 Oct 2026
Limit: evolving workflows
A Capterra reviewer says frequent updates can change where workflows live and make it harder to keep up. · capterra.com, 21 Oct 2026
Limit: technical hiccups
A Capterra reviewer reports minor technical hiccups, although issues were resolved quickly. · capterra.com, 21 Oct 2026
Limit: website flexibility
A Capterra reviewer says the included website builder is less flexible than Squarespace. · capterra.com, 21 Oct 2026
Marketing
The marketing tools include email campaigns, outbound SMS, social-post generation and scheduling, review management and automated workflows. · joinzipper.com, 21 Oct 2026
Migration
Zipper says most studios switching from another platform are live in one to two weeks with member, lead and Stripe payment-data migration assistance. · joinzipper.com, 21 Oct 2026

Where Zipper stands on Freedom251

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