Freedom251 › Pilates Studio Software
Pandook
What Pandook is
Pandook is a web and mobile management platform for sports clubs and venues, including Pilates studios. Its back office combines bookings, schedules, memberships, payments, communications, and analytics with a player app. Pilates tools include class capacities, instructor assignments, waiting lists, session packs, and memberships. Clubs can configure recurring card or SEPA payments, session passes, monetary credits, guest rights, usage limits, and offer sales through the app or an iFrame. Stripe and SumUp support online and in-person payments, including cards, contactless payments, Apple Pay, Google Pay, and split payments. NEOP and Spartime integrations cover self-service access and check-in. Pandook says payments use certified providers with 3-D Secure and that banking data is not stored. Data is hosted in the EU.
Who it suits
Pandook suits sports clubs and Pilates studios, from single venues to multi-site organizations. It is relevant to teams needing bookings, billing, attendance, messaging, and instructor management in one system.
What it does well
- Pilates class capacities, instructors, and waitlists
- Recurring card and SEPA membership payments
- Stripe and SumUp payment options
- EU-hosted data with encrypted sensitive information
- France-based support seven days a week
What to know first
- No free plan is listed
- Starter pricing begins at €149 a month
- Website creation and white-label app require a request
Limits
There is no free plan. Starter is listed at €149 a month; the page does not specify which plan the starting price applies to. Website creation and a white-label app are available on request across plans.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pandook Starter | From €149 / month; the page does not specify which plan this starting price applies to. · Court bookings · class and event registrations · integrated payments · mobile app | €149 a month |
| Pandook Club | Price not listed; book a call for plan guidance. · All Starter features · self-service access · accounting and financial stats · loyalty tools | On request |
| Pandook Club+ | Price not listed; book a call for plan guidance. · All Club features · advanced no-show protection · marketing campaigns · priority support · multi-site management | On request |
As manager.pandook.fr lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Visit Pandook’s website for its Pilates product page.
- Contact Pandook to book a call for plan guidance.
- Arrange guided setup and review data migration based on your available export and workflows.
- Use the Android, iOS, or web platform.
Verdict
Pandook brings club operations, payments, member offers, and mobile access together. Its listed starting price and unlisted higher-tier costs make a sales conversation necessary for full budgeting.
Questions
Is there a free plan?
No. Pandook is listed as having no free plan.
Which platforms does Pandook support?
Android, iOS, and web.
Which payment options does it support?
Online and in-person payments can run through Stripe and SumUp terminals, including card, contactless, Apple Pay, Google Pay, and split payments. Recurring card or SEPA payments are also supported.
Does Pandook integrate with access systems?
It lists NEOP and Spartime for self-service access and check-in.
Where is Pandook based, and where is data hosted?
Pandook is based in Toulouse, France. The product page states that data is hosted in the EU.
Facts from Pandook's own pages
- Access integrations
- Pandook lists NEOP and Spartime for self-service access and check-in. · manager.pandook.fr, 7 Oct 2026
- Data protection
- Pandook's privacy policy says sensitive data is encrypted, access is restricted, and data transfers outside the EU use appropriate safeguards when necessary. · manager.pandook.fr, 7 Oct 2026
- Headquarters
- Toulouse, France · manager.pandook.fr, 28 Sept 2026
- Hosting
- The product page states that data is hosted in the EU. · manager.pandook.fr, 7 Oct 2026
- Member offers
- Clubs can configure recurring card or SEPA payments, session passes, monetary credits, guest rights, usage limits and offer sales through the app or an iFrame. · manager.pandook.fr, 7 Oct 2026
- Notable plan limits
- The pricing comparison marks website creation and a white-label app as available on request across plans. · manager.pandook.fr, 7 Oct 2026
- Onboarding
- Pandook offers guided setup and scopes data migration after reviewing the club's available export and workflows. · manager.pandook.fr, 7 Oct 2026
- Payments
- The product page says online and in-person payments can run through Stripe and SumUp terminals, including card, contactless, Apple Pay, Google Pay and split payments. · manager.pandook.fr, 7 Oct 2026
- Pilates scheduling
- For Pilates studios, Pandook supports class capacity, instructor assignment, waiting lists, session packs and memberships. · manager.pandook.fr, 7 Oct 2026
- Platforms
- Pandook says players can use its mobile app on iOS and Android or a club page on its marketplace to book. · manager.pandook.fr, 7 Oct 2026
- Purpose
- Pandook combines sports club bookings, schedules, memberships, payments, communications and analytics in one back office with a player app. · manager.pandook.fr, 7 Oct 2026
- Security
- Pandook says online payments use certified providers with 3-D Secure and that it does not store banking data. · manager.pandook.fr, 7 Oct 2026
- Support
- The maker describes its support as France-based and available seven days a week from 8am to 11pm, with replies generally within two hours on the homepage. · manager.pandook.fr, 7 Oct 2026
- Target customers
- Pandook describes the product for sports clubs and venues, including Pilates studios, from single venues to multi-site organizations. · manager.pandook.fr, 7 Oct 2026
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