No. 16of 33 ·WhatsApp Customer Service Software

ZenWapp

Web · API

Visit site Alternatives

Freedom report

One barScore 5.3

Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

ZenWapp is ranked #16 of 33 in WhatsApp customer service software on Freedom251. It runs on API, Web.

ZenWapp plans and pricing

All plans

Enterprise custom offer Special integrations · high-volume usage zenwapp.com · 11 Oct 2026

Compared on WhatsApp customer service software

Shared inbox: Yes
Conversation routing: rules
Team collaboration: Yes

Best ZenWapp alternatives

See all 20

Three bars Chatwoot Free tierOpen source No. 1$19/mo8.1 Two bars Daktela WFM Free tier No. 2€20/mo6.6 Two bars Go4whatsup Free tier No. 3$39/mo6.5 Two bars WABPO Free tier No. 4Free6.5 Two bars Whelp Free tier No. 5$29/mo6.5 Two bars Callbell Free tier No. 6$15/mo6.4

The record

Product: ZenWapp brings WhatsApp, Instagram, Facebook Messenger, Telegram, email and web chat into one shared team inbox.
Automation: It offers instant automatic replies, custom message templates and AI-powered automatic translation.
Customer management: Customer profiles, segmentation and interaction history are listed as customer management features.
Analytics: The product lists real-time dashboards, ROI analysis and custom reports.
Integrations: The integrations page lists Shopify, WooCommerce, Salesforce, HubSpot, Google Analytics, Slack, Zapier, Make.com, REST API and webhooks, among others.
API: ZenWapp provides API documentation with endpoints for chats, messages, media, contacts, templates, scheduled messages, auto replies, broadcasts and webhooks.
Security: The homepage claims end-to-end encryption and GDPR compliance; its footer also lists SSL protection and PCI DSS.
No trial: The homepage states that ZenWapp does not offer free trials.
Support: The support center lists 24/7 live support, email support with a stated two-hour response time, weekday phone support and video calls by appointment.
Custom pricing: ZenWapp invites businesses needing enterprise solutions, special integrations or high-volume usage to request a custom quote.
Who it serves: The homepage presents e-commerce, hospitality, healthcare, restaurants, retail and services as industries to consider in its savings estimator.
Maker: The site identifies the company as NEXINVATE YAZILIM VE TEKNOLOJİ TİCARET LİMİTED ŞİRKETİ and gives an Istanbul address.
Headquarters: Istanbul, Turkey

Where it ranks on Freedom251

Best WhatsApp Customer Service Software in 2026#16 of 33

Is ZenWapp yours?

Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.

Claim it free Promote ZenWapp

Sources

zenwapp.com/en· checked 11 Oct 2026
zenwapp.com/en/integrations· checked 11 Oct 2026
docs.zenwapp.com· checked 11 Oct 2026
zenwapp.com/en/support· checked 11 Oct 2026