Freedom251 › WhatsApp Business API Providers
Whatso
What Whatso is
Whatso turns a WhatsApp Business number into a shared team inbox for support and sales conversations. Agents can work from one live inbox, assign chats manually or automatically, and use approved templates. Its no-code chatbot builder supports routing, qualification, tappable buttons, AI answers, bookings, and handoff to a person. Broadcasts send approved templates to hundreds of contacts with smart rate-limiting. Whatso uses the official WhatsApp Business Platform Cloud API and supports webhook flows for order tracking and lead capture. Native iOS and Android apps provide push notifications, while the web inbox supports Arabic and right-to-left rendering. Starter costs $29 a month for one WhatsApp number and up to three agents. Growth costs $79 a month, and Business costs $199 a month. Company data is isolated, secrets are encrypted at rest, and inbox access is limited to each team. Free-form replies are available for 24 hours after a customer message; reopening a conversation later requires an approved template.
Who it suits
Whatso suits business teams using WhatsApp for customer support or sales, with Starter aimed at small teams and Business at larger operations. It fits teams wanting shared access across web and mobile apps.
What it does well
- Shared inbox for multiple agents
- No-code chatbot builder with human handoff
- Broadcasts support approved templates and rate-limiting
- Native iOS and Android apps
- Arabic and right-to-left inbox support
What to know first
- No free plan
- Starter includes only three agents
- Starter includes one WhatsApp number
- Templates required after the 24-hour reply window
Limits
Starter includes one WhatsApp number and up to three agents. WhatsApp free-form replies are available for 24 hours after a customer’s last message; reopening later requires an approved template.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Business | $199/mo · Multiple numbers · Unlimited agents · Priority support · Custom onboarding | $199 a month |
| Starter | $29/mo · 1 WhatsApp number · Up to 3 agents · Shared inbox & templates · Quick replies & tags · iOS & Android apps | $29 a month |
| Growth | $79/mo · Up to 10 agents · Visual chatbot builder · Broadcasts & campaigns · Analytics & activity log | $79 a month |
As whatso.dev lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Whatso website
- Choose a paid plan starting with Starter at $29 a month
- Connect WhatsApp messaging through the official WhatsApp Business Platform Cloud API
- Add agents to the shared inbox
- Use the web inbox or install the native iOS or Android app
Verdict
Whatso combines shared WhatsApp handling, chatbot workflows, broadcasts, and mobile access for business teams. Plan limits and WhatsApp’s 24-hour free-form messaging rule affect how teams manage conversations.
Questions
Does Whatso have a free plan?
No. Paid plans start at $29 a month.
Which platforms does Whatso support?
Whatso is available on the web, iOS, and Android.
How many agents are included in Starter?
Starter includes up to three agents and one WhatsApp number.
Does Whatso support chatbots?
Yes. Its no-code visual builder supports routing, qualification, buttons, AI answers, bookings, and human handoff.
Can Whatso send broadcasts?
Yes. Approved templates can be sent to hundreds of contacts with smart rate-limiting.
Facts from Whatso's own pages
- Audience
- Whatso describes the product as a WhatsApp support and sales channel for business teams, with Starter aimed at small teams and Business at larger operations. · whatso.dev, 9 Oct 2026
- Broadcasts
- Broadcasts send approved templates to hundreds of contacts at once with smart rate-limiting. · whatso.dev, 9 Oct 2026
- Chatbots
- The no-code visual builder supports automated routing and qualification, tappable buttons, AI answers, bookings, and human handoff. · whatso.dev, 9 Oct 2026
- Data handling
- The privacy policy says account details and customer conversation content are processed to provide the inbox, and data is retained while the account is active. · whatso.dev, 9 Oct 2026
- Integrations
- Whatso connects WhatsApp messaging through the official WhatsApp Business Platform Cloud API and supports webhook-powered flows for order tracking and lead capture. · whatso.dev, 9 Oct 2026
- Languages
- The inbox supports Arabic and right-to-left rendering. · whatso.dev, 9 Oct 2026
- Messaging limit
- WhatsApp free-form replies are available for 24 hours after a customer's last message; after that, an approved template is required to re-open the conversation. · whatso.dev, 9 Oct 2026
- Mobile
- Native iOS and Android apps include push notifications. · whatso.dev, 9 Oct 2026
- Privacy
- Whatso says it does not sell data, use it for advertising, or track users across other apps or websites. · whatso.dev, 9 Oct 2026
- Product
- Whatso turns a WhatsApp Business number into a shared team inbox for assigning chats, replying with templates, automating with chatbots, and sending broadcasts. · whatso.dev, 9 Oct 2026
- Security
- The site says company data is isolated, secrets are encrypted at rest, and inbox access is limited to each team. · whatso.dev, 9 Oct 2026
- Support
- Support is available by email at [email protected], and Whatso says it typically replies within one business day. · whatso.dev, 9 Oct 2026
- Team inbox
- Agents can share one number in a live inbox and assign chats automatically or manually. · whatso.dev, 9 Oct 2026
Where Whatso stands on Freedom251
- WhatsApp Business API Providers#29 of 33
- WhatsApp Customer Service Software#31 of 34