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Vetster for Clinics
What Vetster for Clinics is
Vetster for Clinics gives veterinary practices a way to offer virtual care between appointments and outside clinic hours. Clinics can use their own veterinarians, Vetster’s network of regionally licensed veterinarians, or both, and can add the service to existing booking and clinic workflows. Care includes virtual guidance, follow-ups, teletriage, and remote prescribing when appropriate; clinics can also offer ongoing care plans such as pet health coaching. The service supports species from dogs to exotics. Veterinarians can hold video calls, message clients, keep records during calls, share files, and review appointment and treatment history. They can add or update notes and set their availability. Vetster says after-hours support can be offered without adding to clinic payroll or workload. Its clinic page asks interested practices to submit a contact form for pricing. The service is available on web, iOS, and Android.
Who it suits
It suits veterinary clinics looking to offer virtual follow-ups, teletriage, or after-hours support. It can accommodate practices using their own veterinarians, Vetster’s network, or both.
What it does well
- Can use clinic veterinarians, Vetster’s network, or both
- Supports follow-ups, teletriage, and ongoing care plans
- Includes video calls, messaging, notes, and file sharing
- Available on web, iOS, and Android
What to know first
- Pricing requires a contact form
- In-person evaluation is recommended when exams, diagnostics, or procedures are needed
- Virtual-care audio and video are recorded and transcribed
Verdict
Practices should consider its contact-based pricing and the stated recommendation for in-person evaluation when care requires an exam, diagnostics, or procedures.
Facts from Vetster for Clinics's own pages
- After-hours care
- The service offers after-hours support without adding to a clinic’s payroll or workload. · vetster.com, 5 Oct 2026
- Care providers
- Clinics can use their own veterinarians, Vetster’s network, or both. · vetster.com, 4 Oct 2026
- Care workflows
- The clinic page describes virtual guidance, follow-ups, teletriage, and remote prescribing when appropriate. · vetster.com, 4 Oct 2026
- Clinic referrals
- Cases that need hands-on care are referred back to the clinic team. · vetster.com, 4 Oct 2026
- Clinic telehealth
- Vetster for Vet Clinics provides veterinary telehealth so clinics can support clients between visits, extend care beyond clinic hours, and earn revenue through telehealth. · vetster.com, 4 Oct 2026
- Clinic workflow
- Vetster says diverting non-urgent care can free clinic staff to focus on in-person care and help clinics avoid turning away patients. · vetster.com, 5 Oct 2026
- Company
- Vetster says its cofounders created the company in 2020 and identifies its head office as being in Toronto, Canada. · vetster.com, 5 Oct 2026
- Founded
- 2020 · vetster.com, 28 Sept 2026
- Headquarters
- Toronto, Ontario, Canada · vetster.com, 28 Sept 2026
- Integrations
- The Vetster for Vet Clinics page does not list named software integrations. · vetster.com, 5 Oct 2026
- Limitations
- The clinic FAQ says in-person evaluation is recommended when a hands-on exam, diagnostics, or procedures are needed to meet the standard of care. · vetster.com, 4 Oct 2026
- Maker and founding
- Vetster says cofounders Mark Bordo and Regan Johnson created the company in 2020; its head office is in Toronto’s Summerhill neighborhood. · vetster.com, 4 Oct 2026
- Medical records
- Veterinarians can review appointment and treatment history, add or edit notes, and let pet owners upload files, videos, and images to records. · vetster.com, 5 Oct 2026
- Ongoing care
- Clinics can create ongoing care plans for clients outside the clinic, including pet health coaching. · vetster.com, 5 Oct 2026
- Platforms
- Vetster’s veterinary platform is available on the web and through mobile apps; its Vetster for Vets app is available for iOS and Android. · vetster.com, 5 Oct 2026
- Prescriptions
- VetsterRx lets veterinarians create prescriptions and offers direct-to-home fulfillment in the US; clients in Canada and the UK fulfill prescriptions independently at pet or human pharmacies. · vetster.com, 5 Oct 2026
- Pricing
- The clinic page asks interested clinics to sign up so a Vetster team member can follow up; it does not state a price. · vetster.com, 5 Oct 2026
- Privacy
- Vetster’s privacy policy says virtual-care audio and video are recorded and transcribed, including to generate pet medical records and verify user identities. · vetster.com, 4 Oct 2026
- Purpose
- Vetster for Vet Clinics helps clinics offer telemedicine by connecting them with regionally licensed veterinarians for virtual care. · vetster.com, 5 Oct 2026
- Scheduling
- Veterinarians can set and adjust their own availability on the platform. · vetster.com, 5 Oct 2026
- Security
- Vetster says its security program includes encryption in transit and at rest, role-based access controls, least-privilege permissions, and multifactor authentication. · help.vetster.com, 5 Oct 2026
- Species
- The clinic offering supports a range of species, from dogs to exotics. · vetster.com, 4 Oct 2026
- Support
- The clinic page says a Vetster team member will follow up after a clinic signs up. · vetster.com, 5 Oct 2026
- Veterinary tools
- Vetster’s veterinarian platform provides live video calls, one-to-one messaging, in-call record keeping, file sharing, direct messages, and notes. · vetster.com, 4 Oct 2026