Freedom251 › Veterinary Appointment Scheduling Software
Otto
What Otto is
Otto is paid veterinary practice software for client communication, booking, reminders, telehealth, and AI-assisted documentation. Otto Flow offers unlimited two-way texting, automated reminders, a website widget, direct booking, telemedicine appointments, and full PIMS integration. Reminders can use email, SMS, or voice, and clients can book through a practice website or client portal. AI Scribe Solo provides a veterinary-language AI scribe with customizable templates, desktop access, and Apple and Android mobile apps. The plan has no recording limits or per-user charges. Otto supports web, Android, and iOS access, along with telehealth. The service has no free plan but includes a 21-day trial. Otto was founded in 2015 and is headquartered in Austin, Texas, United States. Its tools address both front-office communication and clinical note creation, allowing practices to consider booking and messaging needs separately from documentation workflows.
Who it suits
It suits veterinary practices seeking client messaging, appointment booking, reminders, telehealth, or AI-supported notes. Practices can use web and mobile access, with separate plans for communication and documentation tasks.
What it does well
- Unlimited two-way texting
- Email, SMS, and voice reminders
- Website and portal booking
- Telemedicine appointments
- AI veterinary-language scribe
What to know first
- No free plan
- Requires a 21-day trial period
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Otto Flow | Unlimited two-way texting · Automated reminders · Website widget · Direct booking · Telemedicine appointments · Full PIMS integration | On request |
| AI Scribe Solo | Veterinary-language AI scribe · Customizable templates · Apple and Android mobile app · Desktop access · No recording limits or per-user charges | On request |
As otto.vet lists them, read 20 Sept 2026. The maker's own page has the final word.
Verdict
Otto combines communication and scheduling functions with telehealth and a dedicated AI note-taking plan. Practices should review the unlisted plan pricing and choose based on whether they need client workflow tools, documentation, or both.