Freedom251 › Veterinary Appointment Scheduling Software
Oliver
What Oliver is
Oliver is a web-based client communication and scheduling platform for veterinary clinics. Clients can book or request appointments through a clinic website under clinic-defined rules, with real-time synchronization to the practice information management system (PIMS). An automated waitlist offers openings to waiting clients by text, and accepted appointments sync back to the PIMS. Clinics can send two-way texts from their existing number without requiring clients to install an app. Reminders can go by text, email, postcard, or webhook. Paper or PDF forms can become mobile-friendly digital forms that sync completed records to patient files. Payment features include deposits, links, pre-authorizations, checkout, and overdue-balance collection by text. Oliver On Call handles calls, appointments, refill requests, emergency routing, follow-up texts, and Spanish-language interactions. Enterprise tools add multi-location controls, reporting, clinic monitoring, and AI analytics. Pricing starts at $79/mo (annual), and there is no free plan.
Who it suits
Oliver suits veterinary clinics needing online booking, texting, reminders, digital forms, payments, and PIMS synchronization. Enterprise features are aimed at groups managing multiple clinic locations.
What it does well
- Online booking with clinic scheduling rules
- Automated waitlist by text
- Two-way texting from existing number
- Digital forms sync to PIMS
- AI phone assistant supports Spanish
What to know first
- No free plan
- Starts at $79/mo (annual)
- Rewards redeem only in clinic
- Security policy gives no absolute guarantee
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Oliver client experience platform | $79 Per Month, Billed Annually · Online scheduling · appointment reminders · automated waitlist · unlimited two-way texting · digital forms · reporting · payment collection · PIMS integration · service reminders · surveys and reviews · loyalty program | $79 a month |
As getoliver.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Oliver brings scheduling, messaging, forms, payments, and phone handling into one veterinary clinic platform. Its annual starting price and clinic-focused design make it a paid operational choice rather than a general communication tool.
Facts from Oliver's own pages
- AI phone assistant
- Oliver On Call handles inbound and outbound calls, appointments, refill requests, emergency routing, follow-up texts, and Spanish-language interactions. · getoliver.com, 11 Oct 2026
- Automated waitlist
- Oliver matches openings to waitlisted clients and lets them accept or decline by text; accepted openings sync to the PIMS. · getoliver.com, 11 Oct 2026
- Company
- The privacy policy identifies the company as Oliver Software, Inc. and gives its address as 2261 Market Street #4913, San Francisco, CA 94114. · getoliver.com, 11 Oct 2026
- Digital forms
- Oliver converts a clinic’s paper or PDF forms into mobile-friendly digital forms and syncs completed forms to the patient record in its PIMS. · getoliver.com, 11 Oct 2026
- Headquarters
- San Francisco, California, United States · getoliver.com, 28 Sept 2026
- Integrations
- Oliver says it integrates with practice information management systems and describes real-time, two-way sync for enterprise groups, but the pages reviewed do not name supported systems. · getoliver.com, 11 Oct 2026
- Loyalty
- Its loyalty program tracks points through the PIMS, while reward redemptions happen in the clinic. · getoliver.com, 11 Oct 2026
- Messaging
- The platform offers two-way texting from a clinic’s existing number, and clients do not need an app to text with the clinic. · getoliver.com, 11 Oct 2026
- Multi-location
- Enterprise features include centralized location controls, custom reporting, clinic health monitoring, and AI-powered analytics. · getoliver.com, 11 Oct 2026
- Online booking
- Clients can book or request appointments online, with clinic-controlled scheduling rules and real-time PIMS sync. · getoliver.com, 11 Oct 2026
- Payments
- Oliver supports deposits, payment links, pre-authorizations, checkout, and overdue balance collection by text. · getoliver.com, 11 Oct 2026
- Privacy and security
- Oliver’s privacy policy says it uses commercially acceptable measures to protect personal data but cannot guarantee absolute security; it does not state a security certification on that page. · getoliver.com, 11 Oct 2026
- Product
- Oliver is a client communication and scheduling platform for veterinary clinics. · getoliver.com, 11 Oct 2026
- Reminders
- Clinics can send customizable vaccine and service reminders by text, email, postcard, or webhook. · getoliver.com, 11 Oct 2026
- Support
- The pricing page describes step-by-step onboarding and phone and chat support, with responses within minutes. · getoliver.com, 11 Oct 2026