Freedom251 › Veterinary Appointment Scheduling Software
Paws App
What Paws App is
Paws App is online booking and engagement software for veterinary practices. Pet owners can book, cancel or reschedule appointments at any time through a practice website or client portal. Practices can configure self check-in, walk-in workflows, custom intake questions and triage that directs clients to suitable services. The product supports general, mobile, emergency and specialty practices, and allows booking experiences to be tailored to a practice’s brand and services. Its Pet Portal lets clients manage appointments and records. Paws App says it integrates with practice management systems, syncing deposits, balances and invoices, and can match existing client and patient records to reduce duplicates or automatically register new clients in a PIMS. Google “Book Online” integration and email and SMS reminders are listed. Online booking starts at $99 a month, while the Pet Portal add-on is an additional $99 per practice per month. Pricing depends on practice size and usage.
Who it suits
It suits veterinary practices that want online appointment workflows, client portals and practice-management integration. The supported practice types include general, mobile, emergency and specialty clinics.
What it does well
- Online booking, cancellation and rescheduling
- Pet Portal for appointments and records
- PIMS synchronization and record matching
- Custom intake, triage and walk-in workflows
- Email and SMS reminders
What to know first
- Paid service with no free plan
- Actual price depends on size and usage
- Pet Portal costs an additional 99.00 USD monthly
- Web platform only
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Online booking | $99/month · Starts at this price; actual price depends on practice size and usage · no setup, configuration, or support fees · no lock-in contracts | $99 a month |
| Digital management (Pet Portal) add-on | $99 per practice, per month · Additional to online booking | $99 a month |
As pawsapp.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Verdict
Paws App focuses on veterinary scheduling, intake and client engagement while connecting booking activity with practice systems. Its starting prices are clearly listed, with the digital management add-on charged separately.
Facts from Paws App's own pages
- Booking
- Pet owners can book, cancel, or reschedule appointments online at any time. · pawsapp.com, 4 Oct 2026
- Booking workflows
- Features include self check-in, walk-in workflows, custom intake questions, and triage to match clients with services. · pawsapp.com, 4 Oct 2026
- Company reach
- The homepage says Paws App is trusted by more than 800 practices across Australia and New Zealand. · pawsapp.com, 4 Oct 2026
- Contact
- The contact page lists a Burleigh Heads, Queensland address and Australian phone number 1300 303 729. · pawsapp.com, 4 Oct 2026
- Data quality
- The product says it matches existing client and patient records to avoid duplicate records and can automatically register new clients in a PIMS. · pawsapp.com, 4 Oct 2026
- Google integration
- The listed features include Google “Book Online” integration. · pawsapp.com, 4 Oct 2026
- Insights
- The product includes quarterly insights with feedback and recommendations for optimizing a practice. · pawsapp.com, 4 Oct 2026
- Pet Portal
- The Pet Portal lets clients manage appointments and records. · pawsapp.com, 4 Oct 2026
- PIMS integration
- Paws App says it integrates with practice management systems and syncs deposits, balances, and invoices to a practice’s PIMS. · pawsapp.com, 4 Oct 2026
- Practice customization
- Practices can tailor the booking experience to their brand and configure workflows for their services. · pawsapp.com, 4 Oct 2026
- Practice types
- The product supports general, mobile, emergency, and specialty practices. · pawsapp.com, 4 Oct 2026
- Product
- Paws App describes itself as online booking and engagement software for veterinary practices. · pawsapp.com, 4 Oct 2026
- Security and privacy
- The features page describes client and practice information as protected with secure data and privacy features. · pawsapp.com, 4 Oct 2026
- Support
- Paws App advertises unlimited customer support, onboarding, one-on-one training, and ongoing guidance from a local team. · pawsapp.com, 4 Oct 2026