Freedom251 › Pet Care Software
Vetstoria
What Vetstoria is
Vetstoria is a web service for real-time appointment booking and websites at veterinary practices. Clinics can configure appointment types, durations, availability, and booking rules. The system can recognize configured emergency words and direct pet owners to call the clinic or another service. Practices may require full payment or a pre-authorized deposit during booking, while new-client forms collect a pet’s temperament, breed, and age before an appointment. Reporting includes appointment insights, benchmarking, dropout analysis, and campaign analytics. Vetstoria connects with ezyVet, IDEXX Neo, Merlin, AVImark, and Cornerstone, plus Google Business, Facebook, and Instagram. Calendar synchronization is available, and reminders use email and SMS. Plans are priced per location: Small Team costs €149 a month with yearly billing for up to two practicing clinicians; Medium Team costs 249.00 EUR for up to four; Large Team costs 349.00 EUR for up to seven. A Custom plan has no listed price. There is no free plan or mobile app, and 24/7 support is listed.
Who it suits
Vetstoria suits independent clinics, corporate groups, specialists, referral centers, mobile practices, and university hospitals needing online veterinary booking. It fits practices using the listed management systems and social channels.
What it does well
- Configurable appointment rules and availability
- Emergency-word routing for urgent cases
- Online payments and pre-authorized deposits
- Connects with major practice systems
- Email and SMS reminders
What to know first
- No free plan
- No mobile apps
- Plans are priced per location
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Small Team (yearly billing) | Yearly billing (1-month free); per location · Up to 2 practicing clinicians · Real-Time Online Booking · Secure Online Payments · Reporting & Analytics · 24/7 Support | €149 a month |
| Medium Team (yearly billing) | Yearly billing (1-month free); per location · Up to 4 practicing clinicians · Real-Time Online Booking · Secure Online Payments · Reporting & Analytics · 24/7 Support | €249 a month |
| Large Team (yearly billing) | Yearly billing (1-month free); per location · Up to 7 practicing clinicians · Real-Time Online Booking · Secure Online Payments · Reporting & Analytics · 24/7 Support | €349 a month |
| Custom | For veterinary groups or unique practice set-ups · Real-Time Online Booking · Secure Online Payments · Reporting & Analytics · 24/7 Support · Advanced Analytics · Quarterly Reviews | On request |
As vetstoria.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Vetstoria combines veterinary scheduling, payment collection, forms, integrations, and reporting in a web platform. Its per-location plans and lack of mobile apps are important when matching it to a practice setup.
Facts from Vetstoria's own pages
- Analytics
- Reporting includes appointment insights, benchmarking, dropout analysis, and campaign analytics. · vetstoria.com, 11 Oct 2026
- Audience
- Vetstoria says its platform serves independent clinics, corporate groups, specialists, referral centers, mobile practices, and university hospitals. · vetstoria.com, 11 Oct 2026
- Company identity
- Vetstoria says it is currently operating as Vetstoria, a member of the PetDesk family, and plans to unify under the PetDesk name early next year. · vetstoria.com, 11 Oct 2026
- Data processing
- The privacy policy says the company typically acts as a data processor for customer data clinics instruct it to process. · vetstoria.com, 11 Oct 2026
- Digital forms
- New-client forms can collect details such as a pet’s temperament, breed, and age before an appointment. · vetstoria.com, 11 Oct 2026
- Emergency handling
- The booking system can detect configured emergency words and direct pet owners to call the clinic or another service. · vetstoria.com, 11 Oct 2026
- Integrations
- Vetstoria connects with practice management systems including ezyVet, IDEXX Neo, Merlin, AVImark, and Cornerstone. · vetstoria.com, 11 Oct 2026
- Payments
- Practices can require full payment or pre-authorized deposits during booking. · vetstoria.com, 11 Oct 2026
- Pricing limits
- Small, Medium, and Large Team plans are for teams with up to 2, 4, and 7 practicing clinicians respectively, and prices are per location. · vetstoria.com, 11 Oct 2026
- Privacy and payments
- The privacy policy says payment information is processed by third-party payment processors and full card details are not stored by the company. · vetstoria.com, 11 Oct 2026
- Product
- Vetstoria provides real-time online booking and websites for veterinary practices. · vetstoria.com, 11 Oct 2026
- Refund guarantee
- The pricing page offers a full refund within the first 30 days of signing up. · vetstoria.com, 11 Oct 2026
- Scheduling
- Practices can customize appointment types, durations, availability, and booking rules. · vetstoria.com, 11 Oct 2026
- Social integrations
- The site says Vetstoria integrates with Google Business, Facebook, and Instagram. · vetstoria.com, 11 Oct 2026
- Support
- The pricing page lists 24/7 support, and says customers get lifetime support, tutorials, and knowledge-base articles after launch. · vetstoria.com, 11 Oct 2026
Where Vetstoria stands on Freedom251
- Pet Care Software#17 of 22
- Veterinary Appointment Scheduling Software#47 of 50