Provet Cloud

Provet Cloud is a cloud-based veterinary practice system for clinical and business operations. It suits small-animal and equine practices that want one shared workspace, particularly clinics that depend on connected lab, imaging, and business tools. Its broad scope and AI assistance are attractive, though the platform fee makes the per-vet price only part of the monthly cost.

Overview

Provet combines online booking, scheduling, client and patient records, lab and imaging integration, payments, communications, inventory, and reporting. Bringing these workflows together can make it a practical center for a clinic’s daily operations. The tradeoff is that teams pay both a platform fee and a fee for each vet.

Its Clinical AI Agent can summarize patient history, draft consultation records, capture charges, and prepare discharge instructions for review. Each user also gets 30 minutes of AI Scribe per month and AI Actions at no charge. That free access offers a way to use AI within the workflow, while the paid agent is aimed at practices that need unlimited usage and custom templates.

Provet lists more than 150 integrations and an open REST API, with partners such as IDEXX, Antech, Zoetis, Covetrus, MWI Animal Health, Xero, and Weave. That breadth is a meaningful advantage for clinics with established lab, supplier, accounting, or communications tools. Provet says its system is built under Nordhealth Finland Oy’s ISO 27001:2022-certified system and follows GDPR standards worldwide. It also describes IP restrictions and passwordless authentication options, and says customers own and control their information and that it does not sell personal data.

Key features

Clinical and practice operations

Records, scheduling, booking, payments, inventory, communications, and reporting share one system, alongside lab and imaging integration. That range suits clinics looking to coordinate clinical and administrative work in one place. Provet also supports telehealth, and booking can be offered through a practice website; appointment reminders can go by email and SMS.

AI assistance

The Clinical AI Agent handles several documentation tasks, but its output is prepared for review, leaving the clinical team responsible for the final record and instructions. The included monthly AI Scribe allowance and AI Actions give every user some access without the paid add-on. Clinics that need unlimited use, dictation, custom templates, or charge capture can add the Clinical Agent for $40 per seat / month.

Integrations and implementation

The integration catalog and open REST API make Provet a stronger fit for practices that need to connect existing systems. Its onboarding includes training, secure data migration, go-live support, and a handoff to support and customer success teams, which can help clinics through a substantial system change.

Pricing

Provet is paid software, with a free AI allowance rather than a free practice-management plan. Core starts at $99 a month per vet, but the platform fee is $249 a month and includes one vet. Non-vet staff are free. This structure can suit a single-site clinic with a small veterinary team, though the platform charge means the entry cost is higher than the per-vet figure alone suggests.

Pro costs $129 a month per vet, with a $299 a month platform fee that includes one vet. It adds multi-site management, a referral portal, a triage board, and dedicated customer success. The higher tier is the more relevant choice for practices coordinating multiple locations or referrals; a single-site team that does not need those tools may find Core sufficient.

Enterprise has custom pricing and flexible billing for veterinary groups with complex needs and large teams. It includes a dedicated account manager, service level agreement, custom terms, and single sign-on. The Clinical Agent is an add-on at $40 per seat / month, with unlimited usage, dictation, desktop, tablet, and mobile access, custom templates, and charge capture. Provet Pay has no monthly fee and is available as an add-on, with payment through a share of revenue and competitive processing rates.

Chat and email support are included across the plans; Enterprise adds an SLA. Non-vet staff do not incur a per-seat charge on Core or Pro, while the Clinical Agent is priced per seat. These distinctions matter when estimating costs for mixed clinical and administrative teams.

Platforms

Provet supports web, Android, and iOS, and provides an API for integrations. The Clinical Agent is described for desktop, tablet, and mobile use.

Who it's for

Provet is built for single-site and multi-site practices and veterinary groups serving small-animal and equine patients. Core is the natural starting point for a single-site clinic; Pro is better suited to teams managing several sites, referrals, or triage across a broader operation. Groups with complex needs can consider Enterprise. Farm-animal practices are outside its intended scope.

Pros and cons

Pros

• Clinical records, scheduling, payments, inventory, communications, and reporting sit in one workspace, reducing the need to coordinate these operations across separate systems.
• More than 150 integrations and an open REST API give practices a broad set of connection options, including named laboratory, supplier, accounting, and communications partners.
• Every user gets monthly AI Scribe time and AI Actions, while the paid agent offers unlimited usage and added documentation tools.
• Onboarding includes data migration, training, and go-live support, useful for clinics moving core operations into a new system.

Cons

• The $249 a month Core platform fee is charged in addition to the per-vet price, so the headline starting price understates the cost of entry.
• Multi-site management, referral portal, and triage board are reserved for Pro, which has both a higher per-vet price and a higher platform fee.
• Farm-animal practices are not served, making Provet unsuitable for clinics focused on that segment.
• The free AI allowance is limited to 30 minutes of AI Scribe per user each month; unlimited usage requires a paid add-on.

Alternatives

NaVetor is worth considering for practices that want to explore a freemium option, including a free Patterson Pay plan with full feature access for eligible users of its payment services; eligibility depends on transaction volume.

Vetspire is another paid veterinary practice system to consider if you want to compare options through a demo.

DaySmart Vet may suit buyers comparing a stated starting price of $123 a month, with pricing that varies by practice and custom pricing for larger practices.

Covetrus Pulse is another paid option for practices willing to request a demo for pricing.

Shepherd may appeal to teams comparing unlimited users and workstations, included Shepherd Pay, and pricing discussed during a demo.

Vetstar is an alternative for practices considering a self-hosted or web-based system.

ezyVet is another paid option, with packages starting at $199 a month and pricing that varies with practice or hospital size.

Digitail is an alternative to compare if a free trial and its cloud-based records, scheduling, online booking, inventory, billing, payments, and 40+ integrations fit your needs.

Compare more options in Veterinary Software and Veterinary Appointment Scheduling Software.

Verdict

Provet Cloud is a strong fit for small-animal and equine clinics that want clinical and administrative work in one system, with a wide integration ecosystem and practical AI support. Its key drawback is the recurring platform charge on top of per-vet pricing, especially for smaller teams; farm-animal practices should choose another system.