UserQ

Free plan Web

What UserQ is

UserQ is a remote research platform for creating, publishing, and analysing participant tests, with a focus on the MENA region. Study formats include prototype tests, tree tests, card sorting, preference tests, surveys, five-second tests, and first-click tests. Researchers can create studies in English or Arabic, including a right-to-left Arabic test experience. UserQ says its recruitment panel includes over 20,000 participants across MENA and India, with filters for age, education, nationality, income, gender, digital proficiency, language, and residency. Panel recruitment costs $2 per short response, $4 per medium response, and $6 per long response. Researchers can share a test link with their own participants without extra credits, though demographic data is unavailable for testers without UserQ accounts. Results appear in the dashboard and can be downloaded as CSV, with automatically generated charts and diagrams. Workspaces support up to 10 members. The free Pay-As-You-Go plan has a $29.00 test publishing fee; team plans cost $95.00 per month or $80.00 per month billed yearly. The platform cannot run research requiring observation or in-person facilitation.

Who it suits

UserQ suits researchers running remote, unmoderated studies, particularly those seeking participants in MENA and India or Arabic-language tests. Teams can use shared workspaces of up to 10 members.

What it does well

Offers seven test formats, including prototype tests.
Supports English and right-to-left Arabic studies.
Panel includes over 20,000 participants across MENA and India.
Results can be downloaded as CSV.
Own participants can use shared links without extra credits.

What to know first

Cannot support observation or in-person facilitation.
Demographic data is unavailable for testers without accounts.
Pay-As-You-Go charges a $29.00 test publishing fee.

Limits

The free Pay-As-You-Go plan is for one person and charges a $29.00 test publishing fee. The Team plan supports up to 10 members; panel recruitment costs $2 per short response, $4 per medium response, and $6 per long response.

Plans

Plan	Billed and limits	Price
Pay-As-You-Go	Individual workspace · team size 1 · $29.00 test publishing fee	Free
Team plan (monthly)	billed monthly · Team workspace · team size 10 · free test publishing	$95 a month
Team plan (yearly)	$960 per year ($80 per month), billed yearly · Team workspace · team size 10 · free test publishing · save 15% vs monthly	$960 a year

As userq.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Getting started

Visit https://userq.com/.
Create an individual Pay-As-You-Go workspace or choose a Team plan.
Create a study in English or Arabic using one of the supported test formats.
Recruit from UserQ's panel or share a test link with your own participants.
Review results in the dashboard or download them as CSV.

Verdict

UserQ offers a range of remote test formats and recruitment options, with English and Arabic study support. Its stated limit on in-person research matters for researchers whose studies require observation or facilitation.

Questions

Does UserQ have a free plan?

Yes. Pay-As-You-Go is free, but test publishing costs $29.00.

How much do the Team plans cost?

The monthly Team plan is $95.00 per month. The yearly plan is $80.00 per month, billed yearly at $960 per year.

Can UserQ recruit participants?

Yes. Its panel includes over 20,000 participants across MENA and India. Responses cost $2 for short, $4 for medium, and $6 for long.

Which languages can researchers use?

Studies can be created in English or Arabic, including a right-to-left Arabic test experience.

Does UserQ support moderated sessions?

No. UserQ supports unmoderated sessions, but not moderated sessions.

Can UserQ run focus groups or in-person research?

No. Its remote platform cannot run research requiring observation or in-person facilitation, such as focus groups.

Facts from UserQ's own pages

Bring your own testers: Researchers can share a test link with their own participants without additional credits, but demographic data is unavailable for testers without UserQ accounts. · userq.com, 8 Oct 2026
Headquarters: Dubai, United Arab Emirates · userq.com, 28 Sept 2026
Languages: Researchers can create studies in English or Arabic, including a right-to-left Arabic test experience. · userq.com, 8 Oct 2026
Maker: The site identifies UserQ as a Digital of Things company. · userq.com, 8 Oct 2026
Notable limit: UserQ says its remote platform cannot run research requiring observation or in-person facilitation, such as focus groups. · userq.com, 8 Oct 2026
Panel costs: Recruiting panel participants costs $2 per short response, $4 per medium response, and $6 per long response. · userq.com, 8 Oct 2026
Panel protections: UserQ says its privacy policy is GDPR-compliant and that it has NDAs in place before every test. · userq.com, 8 Oct 2026
Product: UserQ is a remote user research platform for creating, publishing, and analysing tests with participants, with a focus on the MENA region. · userq.com, 8 Oct 2026
Quality refunds: Researchers can report unsatisfactory panel responses and receive credit refunds for reports approved by UserQ's QA team. · userq.com, 8 Oct 2026
Recruitment filters: Panel participants can be targeted by age, education, nationality, income, gender, digital proficiency, language, and residency. · userq.com, 8 Oct 2026
Recruitment panel: UserQ says its panel includes over 20,000 participants across MENA and India. · userq.com, 8 Oct 2026
Results: Results are available through the account dashboard and can be downloaded as CSV; UserQ also describes automatically generated charts and diagrams. · userq.com, 8 Oct 2026
Security and privacy: UserQ says it complies with UAE data privacy laws, stores sensitive account details securely, and does not expose testers' demographic data to researchers. · userq.com, 8 Oct 2026
Support: Account support is available at [email protected], and general inquiries can be sent to [email protected]. · userq.com, 8 Oct 2026
Team collaboration: The FAQ says workspaces support up to 10 members, with shared access and credits for team members. · userq.com, 8 Oct 2026
Test formats: The platform offers prototype tests, tree tests, card sorting, preference tests, surveys, 5-second tests, and first-click tests. · userq.com, 8 Oct 2026

Where UserQ stands on Freedom251

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