Useberry

What Useberry is

Useberry is a web-based user testing platform for product designers, product teams, UX researchers, product managers, and marketers. Its research methods include card sorting, tree tests, first-click and five-second tests, preference and single-task tests, surveys, open analytics, and A/B testing. Researchers can schedule and conduct live interviews in Useberry, with calendar syncing, reminders, time-zone support, recordings, and transcripts. Analysis includes recordings, click tracking, user flows, success rates, task times, and total clicks. The platform supports participant recruitment, moderated and unmoderated sessions, and prototypes.

Useberry lists integrations with Figma, ProtoPie, Sketch, Prolific, Respondent, Google Meet, Microsoft Teams, Zoom, Google Calendar, and Outlook; integrations are a paid-plan feature. The Free plan costs nothing and includes 10 responses per month, one seat, one project, three versions per project, and five blocks. Growth costs €83 a month billed yearly; Business costs €659 a month billed yearly. Useberry says it runs on Google Cloud Platform and encrypts databases and backups at rest with AES-256 or equivalent; web traffic uses HTTPS with TLS 1.2 or higher. It lists GDPR compliance and SOC 2 Type II as in progress.

Who it suits

Useberry suits product designers, UX researchers, product teams, product managers, and marketers who need to run user tests or interviews. It supports both moderated and unmoderated research, with prototype support and participant recruitment.

Limits

The Free plan allows 10 responses per month, one seat, one project, three versions per project, and five blocks. Growth includes 300 responses per month, one seat, unlimited projects, versions, and blocks, five interviews per month, and 10 transcription hours per month.

Getting started

1. Visit the Useberry website.
2. Start with the Free plan or select a paid plan.
3. Create a project and choose a research method.
4. Use prototype support or recruit participants for a study.
5. Connect supported integrations with a paid plan.

Verdict

Choose Useberry if you need a web-based user testing platform with varied research methods, live interviews, and analysis tools. The Free plan provides a way to start with limited responses and project capacity. Look elsewhere if you require integrations without a paid plan or more free-plan volume.