Freedom251 › Restaurant Waitlist Software
Union Waitlist
What Union Waitlist is
Union Waitlist is a guest and table management feature for bars and restaurants. It gives guests ways to join a line and stay occupied before seating: they can track their place, view the menu, save items, open a tab by QR code or NFC, and order from the bar. The listed guest options also include pickup orders and rewards. Staff can see guest names and collected notes, coordinate table assignments, and balance server workloads. When a guest is seated, staff can transfer the check and notes so the next server receives that context. A tablet can be used to transfer a check and send a text notification when the table is ready. Union describes its venue platform as built for high-volume bars and restaurants, and its demo page calls it ideal for operators with a full liquor license. Union lists integrations including OpenTable, 7shifts, Checkmate, Craftable, DAVO, and Solink. The experience is available through a browser or mobile app. Union Pocket is an iPhone app installed from the App Store and supports iPhone 12 and later. The Waitlist page invites businesses to schedule a demo for pricing. Union says customers receive 24/7 support from a live US-based person, with no additional support fee.
Who it suits
Union Waitlist is suited to busy bars and restaurants that need to coordinate guest check-in, seating, and service across hosts and servers. It may fit operators with a full liquor license, especially those who want guests to order or open a tab while waiting and staff to send seating texts.
What it does well
- Guests can track their place and view the menu while waiting.
- QR code or NFC lets guests open a tab before seating.
- Staff can transfer checks and guest notes to the table.
- Text notifications can tell guests when tables are ready.
- Integrations include OpenTable, 7shifts, and Craftable.
- 24/7 support from a live US-based person has no additional fee.
What to know first
- Pricing is available by request through a demo.
- The Union Pocket app supports iPhone 12 and later.
- Union says it cannot guarantee absolute security.
Getting started
- Visit the Union Waitlist page and schedule a demo.
- Use the experience in a browser or access it through Union’s mobile app.
- For iPhone access, install Union Pocket from the App Store on an iPhone 12 or later.
- Set up guest check-in and waiting options such as QR code or NFC tabs.
- Coordinate table assignment, check transfers, and text notifications with staff.
Verdict
Consider Union Waitlist if your bar or restaurant needs guests, hosts, and servers to coordinate lines, tabs, checks, and seating. Its fit is clearest for high-volume venues, including operators with a full liquor license; businesses must schedule a demo to get pricing.
Questions
What does Union Waitlist do?
It helps venues manage guest lines and seating. Guests can track their place, view menu items, open tabs, and order while waiting; staff can coordinate tables and transfer checks and notes.
How much does Union Waitlist cost?
The Waitlist page does not state a price. It asks businesses to schedule a demo for pricing.
Can guests receive a text when a table is ready?
Yes. Staff can trigger text notifications when tables are ready.
Which platforms can I use?
Union says the experience is available in a browser or through its mobile app. Union Pocket is an iPhone app for iPhone 12 and later.
Which integrations are listed?
Union lists OpenTable, 7shifts, Checkmate, Craftable, DAVO, and Solink among its integrations.
What support does Union provide?
Union says customers receive 24/7 support from a live US-based person, with no additional support fee.
Facts from Union Waitlist's own pages
- Additional guest options
- Union says waitlisted customers can view the menu, open tabs, order for pickup at the bar, and earn rewards. · getunion.com, 9 Oct 2026
- Buyer fit
- Union describes its venue platform as built for busy bars and restaurants, and its demo page calls it ideal for operators with a full liquor license. · getunion.com, 9 Oct 2026
- Check transfers
- Staff can transfer guest checks to a table when guests are ready to be seated, along with collected notes for the next server. · getunion.com, 9 Oct 2026
- Guest notes
- Staff can see guest names and collected notes, and those notes can transfer with a check when a guest is seated. · getunion.com, 9 Oct 2026
- Guest ordering
- Guests can open a tab before being seated using a QR code or NFC, order from the bar or save menu items, and track their place in line. · getunion.com, 9 Oct 2026
- Guest tabs
- Guests can open a tab by QR code or NFC before seating, order from the bar, save menu items, and track their place in line. · getunion.com, 9 Oct 2026
- Host and server coordination
- The feature supports instant communication between staff and table assignment intended to balance server workloads. · getunion.com, 9 Oct 2026
- Integrations
- Union lists integrations including OpenTable, 7shifts, Checkmate, Craftable, DAVO, and Solink. · getunion.com, 9 Oct 2026
- iOS app
- Union Pocket is described as iPhone software installed from the App Store and compatible with iPhone 12 and later. · getunion.com, 9 Oct 2026
- Notifications
- Staff can transfer guest checks from a tablet and trigger text notifications when tables are ready. · getunion.com, 9 Oct 2026
- Ordering while waiting
- The Woodin Creek case study says guests can join the line, track their place, view the menu, open tabs, order pickup at the bar, and earn rewards. · getunion.com, 9 Oct 2026
- Platform access
- Union says its experience is available in a browser or through its mobile app; Union Pocket installs from the App Store and supports iPhone 12 and later. · getunion.com, 9 Oct 2026
- Pricing access
- The Waitlist page invites venues to schedule a demo and does not show a Waitlist price. · getunion.com, 9 Oct 2026
- Pricing availability
- The Waitlist page asks businesses to schedule a demo and does not state a Waitlist price. · getunion.com, 9 Oct 2026
- Privacy
- Union’s privacy policy says it covers information collected, stored, used, and disclosed through its websites, mobile apps, and services. · getunion.com, 9 Oct 2026
- Purpose
- Union Waitlist is presented as a guest and table management feature for reducing lines and disorganized seating. · getunion.com, 9 Oct 2026
- Seating notifications
- Staff can transfer guest checks from a tablet and trigger text notifications when tables are ready. · getunion.com, 9 Oct 2026
- Security and privacy
- Union says it and its third-party service providers maintain administrative, technical, and physical safeguards, while noting it cannot guarantee absolute security. · getunion.com, 9 Oct 2026
- Staff coordination
- The feature supports staff communication, table assignment, workload balancing, and a streamlined seating process. · getunion.com, 9 Oct 2026
- Support
- Union says customers receive 24/7 support from a live US-based person, with no additional support fee. · getunion.com, 9 Oct 2026
- Target customers
- Union describes its point-of-sale platform as built for high-volume bars and restaurants. · getunion.com, 9 Oct 2026
- Waitlist management
- Union Waitlist is designed to improve guest and table management and reduce long lines and disorganized seating. · getunion.com, 9 Oct 2026
Where Union Waitlist stands on Freedom251
- Restaurant Waitlist Software#23 of 24