Unifonic Chatbot
What Unifonic Chatbot is
Unifonic Chatbot is a web-based service for automated conversations across multiple deployment channels. It provides a visual flow builder, AI bot generation, and knowledge-base answers, with human handoff when a person needs to take over. Teams also get a shared inbox, template management, media messaging, and automation workflows. Pricing uses a hybrid message model. Connect costs $499 a month and includes 25 msg/s WhatsApp API capacity plus 10,000 monthly messages. Engagement costs $999 a month and includes 20,000 monthly messages, 5,000 monthly chatbot sessions, and one basic seat. Intelligence has custom campaign limits and custom chatbot sessions, with no listed price. There is no free plan. Unifonic, the maker, was founded in 2006 and is headquartered in Riyadh, Saudi Arabia. The product is intended for organizations that need automated messaging while retaining a route to human support, with plan allowances that vary by message and session capacity.
Who it suits
Unifonic Chatbot suits organizations needing automated, multichannel messaging with shared inbox management and human handoff. It is aimed at teams able to use paid monthly plans.
What it does well
- Visual flow builder for conversation design
- AI bot generation and knowledge-base answers
- Human handoff supports personal assistance
- Shared inbox and template management included
- Multichannel deployment with media messaging
What to know first
- No free plan is available
- Connect costs $499 a month
- Engagement costs $999 a month
- Intelligence pricing is custom
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Connect | Monthly subscription fee · 25 msg/s WhatsApp API · 10,000 monthly messages | $499 a month |
| Engagement | Monthly subscription fee · 20,000 monthly messages · 5,000 monthly chatbot sessions · 1 basic seat | $999 a month |
| Intelligence | Custom campaign limits · Custom chatbot sessions | On request |
As unifonic.com lists them, read 22 Sept 2026. The maker's own page has the final word.
Verdict
Unifonic Chatbot combines automated bot creation with operational tools and human escalation. Its paid plans differ by monthly messages, sessions, and WhatsApp capacity.
Facts from Unifonic Chatbot's own pages
- AI bot generation
- Yes · unifonic.com, 22 Sept 2026
- Deployment channels
- multichannel · unifonic.com, 22 Sept 2026
- Founded
- 2006 · unifonic.com, 28 Sept 2026
- Free plan
- No · unifonic.com, 22 Sept 2026
- Headquarters
- Riyadh, Saudi Arabia · unifonic.com, 28 Sept 2026
- Human handoff
- Yes · unifonic.com, 22 Sept 2026
- Knowledge-base answers
- Yes · unifonic.com, 22 Sept 2026
- Paid from
- 499 · unifonic.com, 22 Sept 2026
- Visual flow builder
- Yes · unifonic.com, 22 Sept 2026
Where Unifonic Chatbot stands on Freedom251
- Chatbot Builders#225 of 257