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TXTImpact

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TXTImpact's own site

What TXTImpact is

TXTImpact is a business messaging platform for SMS, MMS, RCS, WhatsApp and unified API messaging. Teams can send personalized bulk campaigns, marketing messages, alerts, surveys and polls. Workflows triggered by keywords or customer actions can automate reminders, surveys and feedback requests, while AI Assist generates campaign text from a user-provided description, tone and language. Analytics track delivery, replies, conversions, opt-outs, engagement and campaign performance. Dedicated integrations include Salesforce, Zapier, Zendesk, Outlook, Constant Contact and Mailchimp. The SMS API supports HTTP and REST integrations, two-way messaging, delivery reports, Unicode and concatenated long messages. TXTImpact says customer data is encrypted in transit and at rest, and platform users can use two-factor authentication and role-based access controls. The service supports consent management and compliance-focused messaging. Starter costs $29 a month and includes 750 credits. A 15-day trial is available, but there is no free plan. In the U.S. and Canada, an outbound SMS of up to 160 GSM or 70 Unicode characters uses one credit; an MMS uses two.

Who it suits

TXTImpact suits businesses, agencies, government and nonprofits that send campaigns or automated messages to customer groups. Its API and integrations may also suit teams connecting messaging to other business tools.

What it does well

  • Supports SMS, MMS, RCS, WhatsApp and API messaging
  • Automations can respond to keywords or customer actions
  • Analytics cover delivery, replies and opt-outs
  • Lists integrations including Salesforce and Zapier

What to know first

  • No free plan is listed
  • Starter includes 750 credits
  • MMS uses two credits per message in the U.S. and Canada

Plans

PlanBilled and limitsPrice
Starter$29/Month · 750 credits · 1 keyword · 1 user · SMS 1 credit · MMS 2 credits$29 a month
Business$299/year · 15,000 credits · 10 keywords · 10 users · 90-day credit rollover · SMS 1 credit · MMS 2 credits$299 a month
Growth$49/Month · 1,500 credits · 1 keyword · 1 user · SMS 1 credit · MMS 2 credits$49 a month
Professional$99/Month · 4,000 credits · 5 keywords · 5 users · SMS 1 credit · MMS 2 credits$99 a month

As txtimpact.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Verdict

TXTImpact combines multiple messaging channels with campaign tools, workflow automation and reporting. Check credit use, particularly for MMS, against the listed plan allowance before choosing a plan.

Facts from TXTImpact's own pages

AI Assist
AI Assist generates campaign messages from a description, tone, and language provided by the user. · txtimpact.com, 8 Oct 2026
Analytics
The platform tracks delivery, replies, conversions, opt-outs, engagement, and campaign performance. · txtimpact.com, 8 Oct 2026
API
The SMS API supports HTTP and REST integrations, two-way messaging, delivery reports, Unicode, and concatenated long messages. · txtimpact.com, 8 Oct 2026
Audience
The company describes the service as intended for brands, agencies, small businesses, government, and nonprofits across multiple industries. · txtimpact.com, 8 Oct 2026
Automation
Workflows can be triggered by keywords or customer actions and automate reminders, surveys, and feedback requests. · txtimpact.com, 8 Oct 2026
Campaigns
The platform supports personalized bulk messaging, SMS marketing, alerts, surveys, and polls. · txtimpact.com, 8 Oct 2026
Compliance
TXTImpact says its messaging tools support consent management and compliance-focused messaging, including CAN-SPAM, TCPA, and 10DLC requirements. · txtimpact.com, 8 Oct 2026
Founded
2006 · txtimpact.com, 28 Sept 2026
Integrations
Dedicated integrations include Salesforce, Zapier, Zendesk, Outlook, Constant Contact, and Mailchimp. · txtimpact.com, 8 Oct 2026
Limits
In the U.S. and Canada, one outbound SMS of up to 160 GSM or 70 Unicode characters uses one credit, while one MMS uses two credits; carrier fees may apply. · txtimpact.com, 8 Oct 2026
Platforms
TXTImpact offers a web-based platform and mobile apps for iOS and Android. · txtimpact.com, 8 Oct 2026
Product
TXTImpact is a business texting platform for SMS, MMS, RCS, WhatsApp, and unified API messaging. · txtimpact.com, 8 Oct 2026
Security
TXTImpact states that customer data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that platform users can use two-factor authentication and role-based access controls. · txtimpact.com, 8 Oct 2026
Support
The pricing page lists support by phone at 1-800-605-0280 and email, and describes support as U.S.-based. · txtimpact.com, 8 Oct 2026

Where TXTImpact stands on Freedom251

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